Lucent Technologies Definity Systems Little Instruction Book Basic Diagnostics

DEFINITY System’s Little Instruction Book
for basic diagnostics  555-233-758  Issue 1
April 2000
Welcome 
xi How to use this book 
How to use this book
Become familiar with the following terms, procedures, and 
conventions. They help you use this book with your telephone 
system and its software.
nTo “move” to a certain field, you can use the TA B key, 
arrows, or the 
RETURN key.
nA “screen” is a screen form displayed on the terminal 
monitor.
nIn this book we always use the term phone; other Lucent...

Welcome 
xii How to use this book 
DEFINITY System’s Little Instruction Book
for basic diagnostics  555-233-758  Issue 1
April 2000
nIf you need help constructing a command or completing a 
field entry, remember to use 
HELP.
— When you press 
HELP at any point on the command line, 
a list of available commands appears. 
— When you press 
HELP with your cursor in a field on a 
screen, a list of valid entries for that field appears.
nThe status line or message line can be found near the 
bottom of your...

DEFINITY System’s Little Instruction Book
for basic diagnostics  555-233-758  Issue 1
April 2000
Welcome 
xiii Security concerns 
!CAUTION:
Denotes possible harm to software, possible loss of data, or 
possible service interruptions.
!SECURITY ALERT:
Indicates when system administration may leave your 
system open to toll fraud.
Security concerns
Toll fraud is the theft of long distance service. When toll fraud 
occurs, your company is responsible for charges.
Call the Lucent Technologies Security...

Welcome 
xiv Related books 
DEFINITY System’s Little Instruction Book
for basic diagnostics  555-233-758  Issue 1
April 2000
Related books
DEFINITY System’s Little Instruction Book for basic 
administration and DEFINITY System’s Little Instruction Book 
for advanced administration are companions of this book. We 
suggest you use them often. 
The DEFINITY ECS Administrator’s Guide explains system 
features and interactions in detail. It provides a reference for 
planning, operating, and administering your...

DEFINITY System’s Little Instruction Book
for basic diagnostics  555-233-758  Issue 1
April 2000
Welcome 
xv How to get this book on the web 
How to get this book on the web
If you have internet access, you can view and download the latest 
version of DEFINITY System’s Little Instruction Book
for basic diagnostics. To view the book, you must have a copy of 
Acrobat Reader.
To access the latest version:
1. Access the Customer Self-Service Center web site at
http://support.lucent.com
2. Click 
Information...

Welcome 
xvi How to get help 
DEFINITY System’s Little Instruction Book
for basic diagnostics  555-233-758  Issue 1
April 2000
We can place you on a standing order list so that you will 
automatically receive updated versions of this book. For more 
information on standing orders, or to be put on a list to receive 
future issues of this book, please contact the Lucent Technologies 
Publications Center.
How to get help
If you need additional help, the following services are available. 
You may need to...

DEFINITY System’s Little Instruction Book
for basic diagnostics  555-233-758  Issue 1
April 2000
Keeping system information 
1 Keeping baseline information 
Keeping system information
This section explains what kind of system records to keep and 
how to collect the data. It also tells you how to make sure your 
backups are successful.
Keeping baseline information
Baseline information consists of:
nthe original switch configuration
nany upgrades and changes
nswitch capabilities (for example, if your...

Keeping system information 
2 Retrieving baseline information 
DEFINITY System’s Little Instruction Book
for basic diagnostics  555-233-758  Issue 1
April 2000
Use baseline information to help you diagnose problems with 
your phone system. Also, this information is crucial in the event 
you need to reconstruct the information on your switch, such as in 
a disaster recovery.
Tip:
Lucent Technologies Warranty and Service Agreement customers 
are automatically enrolled in the Emergency Service Plan. The...

DEFINITY System’s Little Instruction Book
for basic diagnostics  555-233-758  Issue 1
April 2000
Keeping system information 
3 Retrieving baseline information 
switch component information group records individual records
switch 
configurationthe features your 
company purchaseddisplay system parameters 
customer
switch capacity capacities enabled on 
your switchdisplay capacity 
cabinets and 
carriersnumber of cabinets and 
carrierslist cabinet
circuit packs board type and vintage list configuration all...

Keeping system information 
4 Securing backups 
DEFINITY System’s Little Instruction Book
for basic diagnostics  555-233-758  Issue 1
April 2000
Securing backups
Backup your system regularly to keep your records up to date. 
nUse save translations to backup changes to your switch.
nUse save announcements to backup changes to 
announcements. 
To verify that a backup was successful, review the Command 
Completion Status field.
nIf the status field says Success, then the backup of the 
translations or the...