Lucent Technologies DEFINITY Enterprise Communications Server Release 7 Console Operations Quick Reference Manual

555-230-890
Comcode 108383811
Issue 3
June 1999
DEFINITY®
Enterprise Communications Server
Release 7
Console Operations Quick Reference
230890_3.bk  Page i  Tuesday, April 20, 1999  12:57 PM 

Copyright Ó 1999, Lucent Technologies
All Rights Reserved
Printed in U.S.A.
Notice
Every effort was made to ensure that the information in this 
book was complete and accurate at the time of printing.  How-
ever, information is subject to change.
Your Responsibility for Your System’s Security
Toll fraud is the unauthorized use of your telecommunications 
system by an unauthorized party, for example, persons other 
than your company’s employees, agents, subcontractors, or 
persons working on your...

DEFINITY® Enterprise Communications Server Release 7 
Console Operations Quick Reference  555-230-890  Issue 3
June 1999
Contents 
iii  
Contents
Contents iii
Console Operations 1
nAbout This Document1
Assumptions1
Conventions1
Related Documents3
nBasic Operation4
Console Layout4
Status Lamps8
Call Purpose Indicators8
Administrable Features9
Activate the Console10
Deactivate the Console10
Answer Calls10
Make Calls11
Forced Release14
Split Calls14
Split Swap15
Auto Start and Don’t Split17
Class of...

DEFINITY® Enterprise Communications Server Release 7 
Console Operations Quick Reference  555-230-890  Issue 3
June 1999
Contents 
iv  
Override30
Recall31
Serial Calling32
Transfer34
Trunk Identification36
Index 37
230890_3.bk  Page iv  Tuesday, April 20, 1999  12:57 PM 

Console Operations 
1 About This Document 
DEFINITY® Enterprise Communications Server Release 7 
Console Operations Quick Reference  555-230-890  Issue 3
June 1999
Console Operations
About This Document
This document contains basic telephony procedures for using the DEFINITY® 
Enterprise Communications Server (ECS) attendant console. These procedures 
are done by the attendants or front desk personnel.
All office staff personnel that operate the attendant console or do console 
operations at a backup...

DEFINITY® Enterprise Communications Server Release 7 
Console Operations Quick Reference  555-230-890  Issue 3
June 1999
Console Operations 
2 About This Document 
Some button labels on the console, such as Serial Call, span two lines. 
Because of line spacing in this document, they are shown across one line of 
text, such as 
SERIAL CALL.
nThe term “dial keypad” refers to the touch-tone keypad where you dial 
(enter) telephone numbers and feature access codes.
nWhen referring to lamps, the reference is...

DEFINITY® Enterprise Communications Server Release 7 
Console Operations Quick Reference  555-230-890  Issue 3
June 1999
Console Operations 
3 About This Document 
nThe following table lists the features described in this document. Ask your 
administrator for these codes and write them down in this table.
Related Documents
nDEFINITY® Console Operations — 555-230-700
nPC Console Quick Reference User’s Guide — 555-230-795
nDEFINITY® ECS and GuestWorks® Hospitality Operations — 
555-230-723
FeatureFeature...

DEFINITY® Enterprise Communications Server Release 7 
Console Operations Quick Reference  555-230-890  Issue 3
June 1999
Console Operations 
4 Basic Operation 
Basic Operation
Console Layout
The Attendant Consoles and DXS Selector Console are shown in Figure 1
, Figure 
2, and Figure 3.
Figure 1. Model 302A/B Attendant Console
1) Lamp Test Switch 8) Display
2) Handset 9) Select Button
3) Handset Cradle 10) Volume Control Buttons
4) Call Processing Area 11) Outside-line Buttons
5) Outside-line Buttons 12)...

DEFINITY® Enterprise Communications Server Release 7 
Console Operations Quick Reference  555-230-890  Issue 3
June 1999
Console Operations 
5 Basic Operation 
Figure 2. Model 302C Attendant Console
1) Handset 7) Display
2) Handset Cradle 8) Select Button
3) Call Processing Area 9) Volume Control Buttons
4) Warning Lamps and Call 
Waiting Lamps10) Outside-line Buttons
5) Outside-line Buttons 11) Feature Buttons
6) Display Buttons 12) Call Appearance Buttons
a
bc
de
f
Po s i t i o n
Available
Forced...

DEFINITY® Enterprise Communications Server Release 7 
Console Operations Quick Reference  555-230-890  Issue 3
June 1999
Console Operations 
6 Basic Operation 
Figure 3. DXS Selector Console
The following list items correspond with the callouts shown in Figure 1, Figure 2, 
and Figure 3
. All the feature buttons, trunk access buttons, and display buttons are 
on this console. The DXS Selector Console allows you to dial an extension 
number and view the status for each extension.
nLamp Test Switch — This...