LG G2 User Guide

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Moving contacts from your Old Device to your New Device
1  Export your contacts as a CSV file from your old device to your PC usi\
ng a PC sync program.
2  Install "LG PC Suite" on the PC first. Run the program and connect your Android mobile phone to the PC using a USB cable.
3  On the top menu, select Device > Import to device > Import contacts.
4  A popup window to select the file type and a file to import will appear.
5  On the popup, click the Select a file and Windows Explorer will...

120
Phone software update
LG Mobile phone software update from the Internet
For more information about using this function, please visit http://update.lgmobile.com or http://www.lg.com/common/index.jsp  select your country and language. 
This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service center. This feature will only be available if and when LG makes a newer firmware version available for your device.
Because...

121
NOTE: Your personal data from internal phone storage—including information 
about your Google account and any other accounts, your system/applicatio\
n 
data and settings, any downloaded applications and your DRM licence—
might be lost in the process of updating your phone's software. Therefore, 
LG recommends that you backup your personal data before updating your 
phone's software. LG does not take responsibility for any loss of personal 
data.
NOTE: This feature depends on your network...

122
About this user guide
•	Before using your device, please carefully read this manual. This will ensure that you use your phone safely and correctly.
•	Some of the images and screenshots provided in this guide may appear differently on your phone.
•	Your content may differ from the final product, or from software supplied by service providers or carriers, This content may be subject to change without prior notice. For the latest version of this manual, please visit the LG website at www.lg.com.
•	Your...

123
DivX HD 
ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an official DivX Certified® device that has passed rigorous testing to verify that it plays DivX video. Visit divx.com for more information and software tools to convert your files into DivX videos. 
ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to play purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the...

124
These accessories are available for use with the your phone. (Items described below may be optional.)
Travel adaptorStereo headset
Quick Start GuideData cable
Micro-USIM 
ejection tool
Accessories
NOTE: •  Always use genuine LG accessories. •  Failure to do this may void your warranty.•  Accessories may vary in different regions.  

125
Troubleshooting
This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself.
MessagePossible causesPossible corrective measures
Micro-USIM card error
There is no Micro-USIM card in the phone or it is inserted incorrectly.
Make sure that the Micro-USIM card is correctly inserted.
No network connection/ Dropped network
Signal is weak or you are outside the carrier network.
Move toward a window or...

126
MessagePossible causesPossible corrective measures
No applications can be set
Not supported by service provider or registration required.
Contact your service provider.
Calls not available
Dialling error New network not authorized.
New Micro-USIM card inserted.Check for new restrictions.
Pre-paid charge limit reached.Contact service provider or reset limit with PIN2.
Phone cannot be switched on
On/Off key pressed too briefly.Press the On/Off key for at least two seconds.
Battery is not charged.Charge...

127
MessagePossible causesPossible corrective measures
Charging error
Battery is not charged.Charge battery.
Outside temperature is too hot or cold.
Make sure phone is charging at a normal temperature.
Contact problemCheck the charger and its connection to the phone.
No voltagePlug the charger into a different socket.
Charger defectiveReplace the charger.
Wrong chargerUse only original LG accessories.
Number not allowed
The Fixed dialling number function is on.
Check the Settings menu and turn the...

128
MessagePossible causesPossible corrective measures
The screen does not turn on when I receive a call.
Proximity sensor problem
If you use a protection tape or case, make sure it has not covered the area around the proximity sensor. Make sure that the area around the proximity sensor is clean.
No soundVibration modeCheck the settings status in the sound menu to make sure you are not in vibration or silent mode.
Hangs up or freezesIntermittent software problemTry to perform a software update via the...