Lexmark X502n User Manual
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X500n, X502n Users Guide April 2007 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 Downloaded From ManualsPrinter.com Manuals
Contents Safety information.........................................................................................................9 Learning about the printer..........................................................................................10 Configured models............................................................................................................................10 Understanding the control panel.......................................................................................................13 Getting the printer ready to fax..........................................................................................................16 Choosing a fax connection ......................................................................................................................... 16 Using an RJ11 adapter ............................................................................................................................... 16 Connecting directly to a telephone wall jack............................................................................................... 19 Connecting directly to a telephone wall jack in Germany ........................................................................... 20 Connecting to a telephone.......................................................................................................................... 21 Connecting to an answering machine ........................................................................................................ 22 Connecting to a computer with a modem ................................................................................................... 24 Setting the outgoing fax name and number................................................................................................ 25 Setting the date .......................................................................................................................................... 25 Setting the time........................................................................................................................................... 26 Installing options.........................................................................................................27 Installing a 530-sheet drawer............................................................................................................27 Securing the 530-sheet drawer to the printer....................................................................................28 Attaching cables................................................................................................................................29 Loading paper and specialty media...........................................................................31 Loading trays.....................................................................................................................................31 Converting the standard tray to a legal-size tray...............................................................................34 Setting the Paper Type......................................................................................................................37 Setting up the standard exit bin.........................................................................................................37 Linking trays......................................................................................................................................38 Paper and specialty media guide...............................................................................39 Paper guidelines................................................................................................................................39 Paper characteristics .................................................................................................................................. 39 Unacceptable paper ................................................................................................................................... 40 Selecting paper........................................................................................................................................... 40 Selecting preprinted forms and letterhead.................................................................................................. 40 Using letterhead................................................................................................................................40 Using transparencies.........................................................................................................................41 Using envelopes................................................................................................................................41 Using labels.......................................................................................................................................42 Using card stock................................................................................................................................43 3 Downloaded From ManualsPrinter.com Manuals
Storing paper.....................................................................................................................................43 Supported paper sizes, types, and weights.......................................................................................44 Supported paper sizes................................................................................................................................ 44 Supported paper types ............................................................................................................................... 45 Supported paper weights............................................................................................................................ 46 Paper capacities ......................................................................................................................................... 46 Printing.........................................................................................................................48 Installing printer software...................................................................................................................48 Printing a document from Windows...................................................................................................48 Printing a document from a Macintosh computer..............................................................................48 Printing the configuration page..........................................................................................................48 Printing the demo page.....................................................................................................................49 Canceling a print job..........................................................................................................................49 Canceling a print job from the control panel ............................................................................................... 49 Canceling a print job from the Windows taskbar ........................................................................................ 49 Canceling a print job from the Windows desktop ....................................................................................... 49 Canceling a print job from Mac OS 9.......................................................................................................... 49 Canceling a print job from Mac OS X ......................................................................................................... 50 Copying.........................................................................................................................51 Making a copy...................................................................................................................................51 Customizing copy settings.................................................................................................................51 Selecting a paper tray for copies ................................................................................................................ 51 Selecting a paper size for copies................................................................................................................ 52 Reducing or enlarging copies ..................................................................................................................... 52 Copying multiple pages onto a single sheet ............................................................................................... 53 Adjusting copy quality ................................................................................................................................. 53 Making a copy lighter or darker .................................................................................................................. 53 Collating copies .......................................................................................................................................... 54 Canceling a copy job.........................................................................................................................54 Scanning.......................................................................................................................55 Scanning a document using the computer........................................................................................55 Scanning documents directly to other applications...........................................................................56 Scanning text for editing....................................................................................................................56 Customizing scan settings using the computer.................................................................................56 Scanning clear images from magazines or newspapers...................................................................58 Scanning to a computer over the network.........................................................................................58 Setting up the scan directory.............................................................................................................59 Searching the scan directory.............................................................................................................59 Canceling a scan job.........................................................................................................................59 Customizing scan settings from the control panel.............................................................................59 4 Downloaded From ManualsPrinter.com Manuals
Changing the Document Size setting ......................................................................................................... 59 Adjusting the scan resolution...................................................................................................................... 59 Making a scanned image lighter or darker ................................................................................................. 60 Faxing...........................................................................................................................61 Sending a fax.....................................................................................................................................61 Sending a fax using the ADF ...................................................................................................................... 61 Sending a fax using the scanner glass ....................................................................................................... 62 Sending a broadcast fax ............................................................................................................................. 62 Canceling a broadcast fax .......................................................................................................................... 62 Sending a fax while listening to a call (On Hook Dial) ................................................................................ 63 Sending a fax at the end of a conversation ................................................................................................ 63 Canceling a fax job ..................................................................................................................................... 63 Receiving a fax..................................................................................................................................64 Understanding the fax receive modes ........................................................................................................ 64 Setting the fax receive mode ...................................................................................................................... 64 Receiving a fax at the end of a conversation.............................................................................................. 64 Receiving a fax from an extension telephone............................................................................................. 65 Adjusting fax activity report settings..................................................................................................65 Printing fax activity reports................................................................................................................65 Setting up Quick Dial numbers..........................................................................................................65 Printing the Quick Dial list..................................................................................................................66 Setting up Speed Dial numbers.........................................................................................................66 Printing the Speed Dial list................................................................................................................66 Understanding the dialing options.....................................................................................................67 Customizing dial settings...................................................................................................................67 Setting the dialing mode ............................................................................................................................. 67 Adjusting the volume .................................................................................................................................. 67 Setting the number of rings before receiving a fax automatically ...............................................................68 Setting up to fax while behind a PBX ......................................................................................................... 68 Customizing fax settings....................................................................................................................69 Making a fax lighter or darker ..................................................................................................................... 69 Changing the fax resolution ........................................................................................................................ 69 Setting up real time fax transmission.......................................................................................................... 70 Selecting a paper tray for incoming faxes .................................................................................................. 70 Reducing the print size of an incoming fax ................................................................................................. 70 Clearing jams...............................................................................................................71 Avoiding jams....................................................................................................................................71 Understanding jam messages and locations.....................................................................................71 Clearing Tray 1 jams.........................................................................................................................73 Clearing Tray 2 jams.........................................................................................................................75 Clearing jams behind the rear door...................................................................................................76 5 Downloaded From ManualsPrinter.com Manuals
Paper jam in the ADF........................................................................................................................77 Understanding printer menus.....................................................................................81 Menus list..........................................................................................................................................81 Copy Settings menu..........................................................................................................................81 Scan Settings menu..........................................................................................................................83 Fax Settings menu.............................................................................................................................84 Fax Directory menu...........................................................................................................................86 Machine Settings menu.....................................................................................................................87 Network Settings menu.....................................................................................................................90 Reports Print menu............................................................................................................................90 Admin Settings menu........................................................................................................................91 Understanding printer messages...............................................................................94 List of status and error messages.....................................................................................................94 Maintaining the printer................................................................................................99 Storing supplies.................................................................................................................................99 Conserving toner...............................................................................................................................99 Cleaning the printer...........................................................................................................................99 Cleaning the exterior of the printer ............................................................................................................. 99 Cleaning the scanner glass ...................................................................................................................... 100 Cleaning the dust-proof glass ................................................................................................................... 101 Ordering supplies............................................................................................................................106 Ordering toner cartridges.......................................................................................................................... 106 Ordering a fuser........................................................................................................................................ 107 Ordering a photodeveloper cartridge ........................................................................................................ 107 Ordering a waste toner bottle ................................................................................................................... 107 Moving the printer............................................................................................................................107 Before moving the printer ......................................................................................................................... 107 Locking the scanner ................................................................................................................................. 108 Removing the printer from the 530-sheet drawer ..................................................................................... 109 Moving the printer to another location ...................................................................................................... 112 Setting the printer up in a new location .................................................................................................... 112 Administrative support..............................................................................................114 Locking the administrator menus.....................................................................................................114 Changing the administrator menus password.................................................................................114 Adjusting Power Saver....................................................................................................................114 Restoring factory default settings....................................................................................................115 Setting the Default mode.................................................................................................................115 Turning on Auto Clear.....................................................................................................................116 6 Downloaded From ManualsPrinter.com Manuals
Using the Embedded Web Server...................................................................................................116 Troubleshooting.........................................................................................................117 Online customer support.................................................................................................................117 Checking an unresponsive printer...................................................................................................117 Solving printing problems................................................................................................................117 Multiple-language PDFs do not print ........................................................................................................ 117 Control panel display is blank ................................................................................................................... 117 Jobs do not print ....................................................................................................................................... 117 Job takes longer than expected to print.................................................................................................... 118 Tray linking does not work ........................................................................................................................ 118 Unexpected page breaks occur ................................................................................................................ 118 Solving copy problems....................................................................................................................119 Copier does not respond .......................................................................................................................... 119 Scanner unit does not close ..................................................................................................................... 119 Poor copy quality ...................................................................................................................................... 119 Partial document or photo copies ............................................................................................................. 120 Solving scan problems....................................................................................................................121 Scanner does not respond ....................................................................................................................... 121 Scan was not successful .......................................................................................................................... 121 Scanning takes too long or freezes the computer .................................................................................... 121 Poor scanned image quality ..................................................................................................................... 121 Partial document or photo scans .............................................................................................................. 122 Cannot scan from a computer .................................................................................................................. 122 Solving fax problems.......................................................................................................................122 Cannot send or receive a fax.................................................................................................................... 122 Can send but not receive faxes ................................................................................................................ 124 Can receive but not send faxes ................................................................................................................ 125 Received fax has poor print quality .......................................................................................................... 125 Solving option problems..................................................................................................................126 Option does not operate correctly or quits after it is installed ................................................................... 126 Drawers .................................................................................................................................................... 126 Solving paper feed problems...........................................................................................................127 Paper frequently jams............................................................................................................................... 127 Paper jam message remains after jam is cleared .................................................................................... 127 Solving print quality problems..........................................................................................................127 Repeating defects..................................................................................................................................... 127 Color misregistration................................................................................................................................. 128 Light colored line, white line, or incorrectly colored line ........................................................................... 128 Smeared vertical print............................................................................................................................... 128 Streaked horizontal lines .......................................................................................................................... 129 Streaked vertical lines .............................................................................................................................. 129 Print is too light ......................................................................................................................................... 130 Print irregularities...................................................................................................................................... 130 Print is too dark......................................................................................................................................... 131 7 Downloaded From ManualsPrinter.com Manuals
Transparency print quality is poor ............................................................................................................ 131 Gray background ...................................................................................................................................... 131 Uneven print density ................................................................................................................................. 132 Ghost images ........................................................................................................................................... 132 Incorrect margins ...................................................................................................................................... 132 Skewed print ............................................................................................................................................. 132 Blank pages .............................................................................................................................................. 133 Clipped images ......................................................................................................................................... 133 Solid color pages ...................................................................................................................................... 134 Paper curl ................................................................................................................................................. 134 Toner specks ............................................................................................................................................ 134 Toner rubs off ........................................................................................................................................... 135 FAQ about color printing..................................................................................................................135 Contacting Customer Support.........................................................................................................136 Notices........................................................................................................................137 Edition notice...................................................................................................................................137 Power consumption.........................................................................................................................143 Index............................................................................................................................146 8 Downloaded From ManualsPrinter.com Manuals
Safety information Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. CAUTION: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports. This product uses a laser. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. This product contains mercury in the lamp (
Learning about the printer Configured models Basic model The following illustrations show the basic printer model. 1Automatic Document Feeder (ADF) 2Paper guides 3ADF paper support 4Scanner cover 5Control panel 6Paper support 7Standard exit bin 8Standard 250-sheet tray (Tray 1) 9Scanner glass 10Scanner lock 10 Downloaded From ManualsPrinter.com Manuals