Lenovo 3000 J Series Manual

Chapter 7. Symptom-to-FRU Index 
The Symptom-to-FRU index lists error symptoms and possible causes. The most 
likely cause is listed first. Always begin with Chapter 4, “General Checkout,” on 
page 41. This index can also be used to help you decide which FRUs to have 
available when servicing a computer. If you are unable to correct the problem 
using this index, go to “Undetermined problems” on page 81. 
 Notes: 
v 
 
 If you have both an error message and an incorrect audio response, diagnose the error...

Diagnostic error codes 
Refer to the following diagnostic error codes when using the diagnostic tests. See 
“Running tests” on page 46 for the specific type for information about the 
Diagnostic programs. 
In the following index, X can represent any number. 
 Diagnostic Error Code FRU/Action 
000-000-XXX 
BIOS Test Passed 
No action 
000-002-XXX 
BIOS Timeout 1.   
 Flash the system. See “Flash update 
procedures” on page 207 
2. 
 
 System board 
000-024-XXX 
BIOS Addressing test failure 1. 
 
 Flash...

Diagnostic Error Code FRU/Action 
000-196-XXX 
BIOS test halt, error threshold exceeded 1.   
 Press F3 to review the log file 
2. 
 
 Re-start the test to reset the log file 
000-197-XXX 
BIOS test warning 1. 
 
 Make sure the component that is called 
out is connected and/or enabled. See 
Chapter 6, “Using the Setup Utility,” on 
page 51 
2. 
 
 Re-run test 
3. 
 
 Replace the component that is called out 
in warning statement 
4. 
 
 Replace the component under test 
000-198-XXX 
BIOS test aborted 1....

Diagnostic Error Code FRU/Action 
001-032-XXX 
System Device Controller failure 
System board 
001-034-XXX 
System Device Buffer Allocation failure 1.   
 Reboot the system 
2. 
 
 Flash the system. See “Flash update 
procedures” on page 207 
3. 
 
 Run memory test 
4. 
 
 System board 
001-035-XXX 
System Device Reset condition detected 
System board 
001-036-XXX 
System Register error 
System board 
001-038-XXX 
System Extension failure 1. 
 
 Adapter card 
2. 
 
 System board 
001-039-XXX 
System DMI...

Diagnostic Error Code FRU/Action 
001-254-XXX 
001-255-XXX 
001-256-XXX 
001-257-XXX 
System DMA error 
System board 
001-260-XXX 
001-264-XXX 
System IRQ error 
System board 
001-268-XXX 
System IRQ1 failure 1.   
 Device on IRQ1 
2. 
 
 System board 
001-269-XXX 
System IRQ2 failure 1. 
 
 Device on IRQ2 
2. 
 
 System board 
001-270-XXX 
System IRQ3 failure 1. 
 
 Device on IRQ3 
2. 
 
 System board 
001-271-XXX 
System IRQ4 failure 1. 
 
 Device on IRQ4 
2. 
 
 System board 
001-272-XXX 
System IRQ5...

Diagnostic Error Code FRU/Action 
001-286-XXX 
001-287-XXX 
001-288-XXX 
System Timer failure 
System board 
001-292-XXX 
System CMOS 
RAM error 
1.   
 Run Setup and re-test 
2. 
 
 System board 
001-293-XXX 
System CMOS Battery 1. 
 
 CMOS Battery 
2. 
 
 System board 
001-298-XXX 
System RTC date/time update failure 1. 
 
 Flash the system. See “Flash update 
procedures” on page 207 
2. 
 
 System board 
001-299-XXX 
System RTC periodic interrupt failure 
System board 
001-300-XXX 
System RTC Alarm...

Diagnostic Error Code FRU/Action 
005-036-XXX 
Video Register error 1.   
 Video card, if installed 
2. 
 
 System board 
005-038-XXX 
System BIOS extension failure 1. 
 
 Video card, if installed 
2. 
 
 System board 
005-040-XXX 
Video IRQ failure 1. 
 
 Video card, if installed 
2. 
 
 System board 
005-195-XXX 
Video Test aborted by user 
Information only 
Re-start the test, if necessary 
005-196-XXX 
Video test halt, error threshold exceeded 1. 
 
 Press F3 to review the log file 
2. 
 
 Re-start...

Diagnostic Error Code FRU/Action 
006-197-XXX 
Diskette interface test warning 1.   
 If a component is called out, make sure 
it is connected and/or enabled 
2. 
 
 Re-run test 
3. 
 
 Replace the component that is called out 
in warning statement 
4. 
 
 Replace the component under test 
006-198-XXX 
Diskette interface test aborted 1. 
 
 If a component is called out, make sure 
it is connected and/or enabled 
2. 
 
 Flash the system and re-test. See “Flash 
update procedures” on page 207 
3. 
 
 Go to...

Diagnostic Error Code FRU/Action 
011-197-XXX 
Serial port test warning 1.   
 Make sure the component that is called 
out is connected and/or enabled. See 
Chapter 6, “Using the Setup Utility,” on 
page 51 
2. 
 
 Re-run test 
3. 
 
 Replace the component that is called out 
in warning statement 
4. 
 
 Replace the component under test 
011-198-XXX 
Serial port test aborted 1. 
 
 If a component is called out, make sure 
it is connected and/or enabled. See 
Chapter 6, “Using the Setup Utility,” on 
page...

Diagnostic Error Code FRU/Action 
014-196-XXX 
Parallel port test halt, error threshold 
exceeded 
1.   
 Press F3 to review the log file 
2. 
 
 Re-start the test to reset the log file 
014-197-XXX 
Parallel port test warning 1. 
 
 Make sure the component that is called 
out is connected and/or enabled. See 
Chapter 6, “Using the Setup Utility,” on 
page 51 
2. 
 
 Re-run test 
3. 
 
 Replace the component that is called out 
in warning statement 
4. 
 
 Replace the component under test 
014-198-XXX...