HP 5500 Ei 5500 Si Switch Series Installation Guide

							 46 
Hot swappable power supply failure 
This section applies to the A5500-24G-SFP EI (2 slots) and A5500-24G-SFP EI TAA (2 slots) switches.  
You can look at the PWR1 or PWR2 LED (see  Table 17) on the fro
 nt panel of an A5500-24G-SFP EI (2 
slots) or A5500-24G-SFP EI TAA (2 slots) switch and the LEDs on the power supply to identify a power 
supply failure.  
If the power supply system is correctly working, th e power supply LEDs are steady green. If the LEDs 
behave in any other way (see  Table 17),
 verify the following items: 
•   The power cord is properly connected.  
•   The power supply meets the requirement. 
•   The operating temperature of the switch is in  the normal range and the power supply has good 
ventilation. 
 
  NOTE: 
If the problem persists, contact your local sales agent or service engineer. 
 
To replace a hot swappable power supply, see “ Installing/removing a power supply.”  
Fan failure 
You can look at the system status LED and the seven-segm ent LED of the switch to identify a fan failure. If 
both LEDs are behavi ng as described in Table 11, a fan failur
 e occurs. 
Table 11  LED behaviors that identify a fan failure 
LED Mar
kState
System status LED  PWR/SYS Steady red 
Seven-segment LED  Unit The LED flashes 
F for fan failure.  
 
 
The A5500 EI and A5500 SI switches use fixed fans. If a fan failure occurs, contact HP for help and do 
not attempt to fix the problem yourself. 
Configuration terminal problems 
If the configuration environment setu p is correct, the configuration terminal displays booting information 
when the switch is powered on. If the setup is incorrect, the configuration terminal would display nothing 
or garbled text. 
No terminal display 
If the configuration terminal displa ys nothing after the switch is powe red on, verify the following items: 
•   The power supply is supplying power to the switch. 
•   The console cable is properly connected. 
•   The console cable has no problem and  the terminal settings are correct.  
						

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Garbled terminal display 
If terminal display is garbled, verify that the following settings are configured for the terminal, for 
example, HyperTerminal: 
•   Baud rate—9,600  
•   Data bits—8  
•   Parity—none 
•   Stop bits—1 
•   Flow control—none 
•   Emulation—VT100  
						

							 48 
Support and other resources 
Contacting HP 
For worldwide technical support information, see the HP support website: 
http://www.hp.com/support
 
Before contacting HP, collect the following information: 
•   Product model names and numbers 
•   Technical support registrati on number (if applicable) 
•   Product serial numbers 
•   Error messages 
•   Operating system type and revision level 
•   Detailed questions 
Subscription service 
HP recommends that you register your product at  the Subscribers Choice for Business website: 
http://www.hp.com/go/wwalerts
 
After registering, you will receive email notification of product enhancemen ts, new driver versions, 
firmware updates, and other product resources. 
Related information 
Documents 
To find related documents, browse to the Manuals  page of the HP Business Support Center website: 
http://www.hp.com/support/manuals
 
•   For related documentation, navigate to the Networ king section, and select a networking category. 
•   For a complete list of acrony ms and their definitions, see  HP A-Series Acronyms. 
Websites  
•  HP.com  http://www.hp.com 
•   HP Networking  http://www.hp.com/go/networking
 
•   HP manuals http://www.hp.com/support/manuals
 
•   HP download drivers and software  http://www.hp.com/support/downloads
 
•   HP software depot  http://www.software.hp.com
  
						

							 49 
Conventions 
This section describes the conventions used in this documentation set. 
Command conventions 
Convention Description 
Boldface Bold text represents commands and keywords that you enter literally as shown. 
Italic Italic text represents arguments that you replace with actual values. 
[ ]  Square brackets enclose syntax choices  (keywords or arguments) that are optional. 
{ x | y | ... } Braces enclose a set of required syntax choi ces separated by vertical bars, from which 
you select one.  
[ x | y | ... ] Square brackets enclose a set of optional  syntax choices separated by vertical bars, 
from which you select one or none.  
{ x | y | ... } * Asterisk-marked braces enclose a set of requ ired syntax choices separated by vertical 
bars, from which you select at least one. 
[ x | y | ... ] * Asterisk-marked square brackets enclose opti onal syntax choices separated by vertical 
bars, from which you select one choice, multiple choices, or none.  
&  The argument or keyword and argument combination before the ampersand (&) sign 
can be entered 1 to n times. 
# 
A line that starts with a pound (#) sign is comments. 
 
GUI conventions 
Convention Description 
Boldface Window names, button names, field names,
 and menu items are in bold text. For 
example, the  New User window appears; click  OK. 
>  Multi-level menus are separated by angle brackets. For example, 
File > Create  > 
Folder. 
 
Symbols 
Convention Description 
 WARNING  An alert that calls attention to important in
formation that if not understood or followed 
can result in personal injury. 
 CAUTION  An alert that calls attention to important information that if not understood or followed 
can result in data loss, data corruption, or
 damage to hardware or software.  
 IMPORTANT An alert that calls attention to essential information. 
NOTE 
An alert that contains additional or supplementary information. 
 TIP An alert that provides helpful information.   
						

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Network topology icons 
 Represents a generic network device, such as a router, switch, or firewall. 
 Represents a routing-capable device, such as a router or Layer 3 switch. 
 Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that 
supports Layer 2 forwarding and other Layer 2 features. 
 
Port numbering in examples 
The port numbers in this document are for illustrati
on only and might be unavailable on your device. 
 
  
						

							 51 
Appendix A Technical specifications 
Physical specifications 
Chassis dimensions and weights 
Chassis Dimensions Dimensions (H × W × D) Weight 
A5500-24G SI (2 slots)  43.6 × 440 × 300 mm  
(1.72 × 17.32 × 11.81 in) 
< 4.5 kg (9.92 lb) 
A5500-24G EI (2 slots) 
A5500-24G EI TAA (2 slots) 
A5500-48G EI (2 slots) 
A5500-48G EI TAA (2 slots) 
A5500-48G SI (2 slots) 43.6 × 440 × 300 mm  
(1.72 × 17.32 × 11.81 in) 
< 5 kg (11.02 lb) 
A5500-24G-SFP EI (2 slots) 
A5500-24G-SFP EI TAA (2 slots) 43.6 × 440 × 360 mm 
(1.72 × 17.32 × 14.17 in) 
< 6 kg (13.23 lb) 
A5500-24G-PoE+ SI (2 slots) 43.6 × 440 × 420 mm  
(1.72 × 17.32 × 16.54 in)  < 7.0 kg (15.43 lb) 
A5500-24G-PoE+ EI (2 slots) 
A5500-24G-PoE+ EI TAA (2 slots) 
A5500-48G-PoE+ SI (2 slots) 43.6 × 440 × 420 mm  
(1.72 × 17.32 × 16.54 in) 
< 7.5 kg (16.53 lb) 
A5500-48G-PoE+ EI (2 slots) 
A5500-48G-PoE+ EI TAA (2 slots) 43.6 × 440 × 420 mm  
(1.72 × 17.32 × 16.54 in) 
< 8.0 kg (17.64 lb) 
 
Ports and interface card slots 
Chassis 
Console 
ports 10/100/1000Base-T 
auto-sensing Ethernet 
ports
SFP ports 
Interafce 
card slots 
A5500-24G EI (2 slots) 
A5500-24G EI TAA (2 slots) 
A5500-24G SI (2 slots)  1 24  4  2 
A5500-24G-PoE+ EI (2 slots) 
A5500-24G-PoE+ EI TAA (2 
slots) 
A5500-24G-PoE+ SI (2 slots) 1 24, PoE+  4  2 
A5500-24G-SFP EI (2 slots) 
A5500-24G-SFP EI TAA (2 slots) 
1 8 
24  2  
						

							 52 
Chassis Console 
ports 10/100/1000Base-T 
auto-sensing Ethernet 
ports
SFP ports 
Interafce 
card slots 
A5500-48G EI (2 slots) 
A5500-48G EI TAA (2 slots) 
A5500-48G SI (2 slots)  1 48 
4  2 
A5500-48G-PoE+ EI (2 slots) 
A5500-48G-PoE+ EI TAA (2 
slots) 
A5500-48G-PoE+ SI (2 slots) 1  48, PoE+   4  2 
 
 
NOTE: 
•  On an A5500-24G-SFP EI (2 slots) or A5500-24G-SFP EI TAA (2 slots) switch, the last eight SFP 
ports and the eight 10/100/1000Base-T Ethernet ports are copper/fiber combo ports in pairs, as 
shown in  Table 14. T
hey form eight combo interfaces. When one port in a pair is activated, the 
other port automatically shuts down. 
•   On any other A5500 EI or A5500 SI switch, the last four 10/100/1000Base-T Ethernet ports and the 
four SFP ports are copper/fiber combo ports in pairs, as shown in  Table 14. T
hey form four combo 
interfaces. When one port in a pair is activated, the other port automatically shuts down. 
 
Chassis panel views 
This section describes the chassis panel views of the A5500 EI and A5500 SI switches. 
A5500-24G EI (2 slots)/A5500-24G EI TAA (2 slots)/A5500-
24G SI (2 slots) panel views 
Figure 37  Front panel 
1234567
8
9
10
1112 
(1) 10/100/1000Base-T auto-sensing Ethernet port  (2) 10/100/1000Base-T Ethernet port LED 
(3) 1000Base-X SFP port   (4) 1000Base-X SFP port LED 
(5) Console port  (6) Seven-segment LED (Unit) 
(7) Port mode LED (Mode) (8) System status LED (PWR) 
(9) RPS status LED (RPS)  (10) Interface card 1 status LED (MOD1) 
(11) Interface card 2 status LED (MOD2)  (12) Port LED mode switching button   
						

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Figure 38 Rear panel 
 
(1) AC power input   (2) RPS receptacle (shipped with a protective cover)  
(3) Grounding screw  (4) Interface card slot 1 (MOD1)  
(5) Interface card slot 2 (MOD2)   
 NOTE: 
The A5500-24G EI (2 slots), A5500-24G EI TAA (2 slots), and A5500-24G SI (2 slots) switches 
come with the expansion interface ca rd slots covered by filler panels. 
 
A5500-48G EI (2 slots)/A5500-48G EI TAA (2 slots)/A5500-
48G SI (2 slots) panel views 
Figure 39 Front panel 
 
(1) 10/100/1000Base-T auto-sensing Ethernet port  (2) 10/100/1000Base-T Ethernet port LED
(3) Console port  (4) Seven-segment LED (Unit) 
(5) Port mode LED (Mode)  (6) System status LED (PWR) 
(7) RPS status LED (RPS) (8) Interface card 1 status LED (MOD1) 
(9) Interface card 2 status LED (MOD2) (10) Port LED mode switching button 
(11) 1000Base-X SFP port  (12) 1000Base-X SFP port LED   
						

							 54 
Figure 40 Rear panel 
12345
 
(1) AC power input   (2) RPS receptacle (shipped with a protective cover)  
(3) Grounding screw  (4) Interface card slot 1 (MOD1) 
(5) Interface card slot 2 (MOD2)   
 NOTE: 
The A5500-48G EI (2 slots), A5500-48G EI TAA (2 slo ts), and A5500-48G SI (2 slots) switches come 
with the expansion interface card slots covered by filler panels.  
A5500-24G-SFP EI (2 slots)/A5500-24G-SFP EI TAA (2 slots) 
panel views 
Figure 41 Front panel 
 
(1) SFP port   (2) SFP port LED 
(3) 10/100/1000Base-T auto-sensing Ethernet 
port  (4) 10/100/1000Base-T Ethernet port LED
 
(5) Console port  (6) Port LED mode switching button 
(7) Interface card 1 status LED (MOD1) (8) Interface card 2 status LED (MOD2) 
(9) System status LED (SYS) (10) Power supply 1 status LED (PWR1) 
(11) Power supply 2 status LED (PWR2) (12) Port mode LED (Mode)
(13) Seven-segment LED (Unit)     
						

							 55 
Figure 42 Rear panel 
 
(1) Grounding screw  (2) Power supply slot 1
(3) Power supply slot 2  (4) Interface card slot 1 (MOD1) 
(5) Interface card slot 2 (MOD2)    
 NOTE: 
•  The A5500-24G-SFP EI (2 slots) and A5500-24G-SFP EI TAA (2 slots) switches come with the 
expansion interface card slots covered by filler panels. 
•   The A5500-24G-SFP EI (2 slots) and A5500-24G-SFP EI TAA (2 slots) switches come with one power 
supply filler panel. If you use only one power supply, install the filler panel over the empty power 
supply slot to prevent dust and ensure normal ventilation of the chassis. In this figure, a PSR150-A is 
installed in power supply slot 1 and a PSR150-D is installed in power supply slot 2. 
 
A5500-24G-PoE+ EI (2 slots)/A5500-24G-PoE+ EI TAA (2 
slots)/A5500-24G-PoE+ SI (2 slots) panel views 
Figure 43  Front panel 
 
(1) 10/100/1000Base-T auto-sensing Ethernet port  (2) 10/100/1000Base-T Ethernet port LED
(3) 1000Base-X SFP port   (4) 1000Base-X SFP port LED 
(5) Console port  (6) Seven-segment LED (Unit) 
(7) Port mode LED (Mode)  (8) System status LED (PWR) 
(9) RPS status LED (RPS)  (10) Interface card 1 status LED (MOD1)   
(11) Interface card 2 status LED (MOD2)  (12) Port LED mode switching button