HP 2311x User Guide

Problem Solution
No Audio. Make sure that the speaker audio cable and USB power cable are connected directly to the
computer.
NOTE:External speakers are available for select models only.
No Plug and Play. In order for the Plug and Play feature of the monitor to work, you need a computer and
graphic card that are compatible with Plug and Play. Check with your computer manufacturer.
Check the video cable on the monitor, and make sure that none of the pins are bent.
Make sure that the monitor drivers are...

Getting Support from hp.com
Before you contact customer service, refer to HP Technical Support at: www.hp.com/support. Select
your country/region, and then follow the links to the support page for your monitor.
Preparing to Call Technical Support
If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call
technical support. For technical support contact information, refer to the printed documentation included
with the monitor.
Have the following information...

B Technical Specifications
All specifications represent the typical specifications provided by HP component manufacturers;
performance might vary either higher or lower.
HP LCD Monitors
Table B-1  2011x/2011s/2011xi Specifications
Specifications  
Video Input Terminals: VGA and/or DVI
Maximum Weight (unpacked): 3.4 kg (7.5 lb)
Dimensions (w x d x h): 486.8 x 158.9 x 378.7 mm (19.16 x 6.26 x 14.91 in)
Maximum Graphics Resolution: 1600 x 900 @ 60 Hz
Optimum Graphics Resolution: 1600 x 900 @ 60 Hz
Power...

Table B-3  2311cm/2311f/2311x/2311xi Specifications (continued)
Specifications  
Dimensions (w x d x h): 557.95 x 159.0 x 416.48 mm (21.97 x 6.26 x 16.40 in)
Maximum Graphics Resolution: 1920 x 1080 @ 60 Hz
Optimum Graphics Resolution: 1920 x 1080 @ 60 Hz
Power Source (adapter): 100-240 VAC (ca), 50/60 Hz
Power Source (monitor): 12V dc, 50/60 Hz
Table B-4  2511x Specifications
Specifications  
Video Input Terminals: VGA, DVI, and HDMI
Maximum Weight (unpacked): 5.13 kg (11.3 lb)
Dimensions (w x d x h):...

Table B-6  2011x/2011s/2011xi Factory Preset Video Input Modes
Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz)
1 640 x 480 31.469 59.94
2 720 x 400 31.469 70.087
3 800 x 600 37.879 60.317
4 1024 x 768 48.363 60.004
5 1280 x 720 45.00 60.00
6 1280 x 1024 63.98 60.02
7 1440 x 900 55.94 59.89
8 1600 x 900 60.00 60.00
Table B-7  2211f/2211x/2311cm/2311f/2311x/2311xi/2511x and 2711x Factory Preset
Video Input Modes
Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz)
1 640...

Entering User Modes
The video controller signal might occasionally call for a mode that is not preset if:
●You are not using a standard graphics adapter.
●You are not using a factory preset mode.
It this occurs, you might need to readjust the parameters of the monitor screen by using the on-screen
display. Your changes can be made to any or all of these factory preset modes and saved in memory.
The monitor automatically stores the new setting, then recognizes the new mode just like it does a
factory...

C Agency Regulatory Notices
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio...

P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call 1-800-HP-INVENT (1-800 474-6836)
For questions regarding this FCC declaration, contact:
Hewlett Packard Company
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or, call (281) 514-3333
To identify this product, refer to the Part, Series, or Model number found on the product.
Canadian Notice
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Avis Canadien
Cet...

Please refer to the regulatory label provided on the product.
The point of contact for regulatory matters is: Hewlett-Packard GmbH, Dept./MS: HQ-TRE,
Herrenberger Strasse 140, 71034 Boeblingen, GERMANY.
German Ergonomics Notice
HP products which bear the GS approval mark, when forming part of a system comprising HP brand
computers, keyboards and monitors that bear the GS approval mark, meet the applicable ergonomic
requirements. The installation guides included with the products provide configuration...

A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon
it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the
cord exits from the product.
Japanese Power Cord Requirements
For use in Japan, use only the power cord received with this product.
CAUTION:Do not use the power cord received with this product on any other products.
Product Environmental Notices
ENERGY STAR® Qualification
HP Displays marked with...