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GE Logiq 9 Service Manual

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Page 291

GE MEDICAL SYSTEMS PROPRIETARY TO GE
D
IRECTION 2294854-100, REVISION 3  LOGIQ™ 9 PROPRIETARYMANUAL 
Chapter 7 Diagnostics/Troubleshooting 7-73
7-13-3 No Boot
Check status of the ON/OFF button.
• If green, perform a hard shutdown by holding the button down until it becomes amber. If the system 
was not properly shut down it won’t boot up until the Back End Processor (BEP) is forced to shut 
down.
If amber, troubleshoot BEP Minimum configuration. Refer to 7-12-1 System Does Not Power On / Boot 
Up on page...

Page 292

GE MEDICAL SYSTEMSPROPRIETARY TO GE
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IRECTION 2294854-100, REVISION 3  LOGIQ™ 9 PROPRIETARYMANUAL   
7-74 Section 7-13 - Troubleshooting TiPs
7-13-4 Image Artifacts
Image artifacts can be caused by any of the boards on the Front End. Artifacts are frequently due to the 
Front End Power supply or TD board failures. It is important to use the Diagnostic tools on the service 
interface to try to narrow down the failure to one or two boards. On Logiq 9 the “loop back” adapter is 
not necessary.
• Check FEPS...

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GE MEDICAL SYSTEMS PROPRIETARY TO GE
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IRECTION 2294854-100, REVISION 3  LOGIQ™ 9 PROPRIETARYMANUAL 
Chapter 7 Diagnostics/Troubleshooting 7-75
7-13-4Image Artifacts (cont’d)
- If you suspect that the problem may be caused by software corruption, please note:  Corrupt 
Presets can be identified by a problem in only one exam category using a specific probe, or 
a particular mode with a specific probe. Use the Clean Userdef function under Scanner 
Utilities, leaving the system with only the factory...

Page 294

GE MEDICAL SYSTEMSPROPRIETARY TO GE
D
IRECTION 2294854-100, REVISION 3  LOGIQ™ 9 PROPRIETARYMANUAL   
7-76 Section 7-13 - Troubleshooting TiPs
7-13-5-3 System Pings and Verifies but does NOT Send
• Check if device is up and running. It may be up but in an error status. Reboot the device if possible. 
You also may need to reboot the Logiq 9.
• Check device configuration.
• Clean the spooler (F4). If the jobs in the spooler cannot be deleted, you need to do it in Windows. 
These jobs may be corrupted or...

Page 295

GE MEDICAL SYSTEMS PROPRIETARY TO GE
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IRECTION 2294854-100, REVISION 3  LOGIQ™ 9 PROPRIETARYMANUAL 
Chapter 7 Diagnostics/Troubleshooting 7-77
7-13-6-3 Drive Failures (CD or MOD)
• Check that the media (disk capacity and speed) is supported. 
- For the CD, there are 3 different speeds. Drives are listed like this: 24x10x40x. The first 
number (24x) indicates what speed the drive can write to a CD-R disc (write speed only). The 
second number (10x) indicates what speed the drive can write to a CD-W...

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GE MEDICAL SYSTEMSPROPRIETARY TO GE
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IRECTION 2294854-100, REVISION 3  LOGIQ™ 9 PROPRIETARYMANUAL   
7-78 Section 7-13 - Troubleshooting TiPs
7-13-7-2 No Remote Control for Peripherals
• Check cable connections.
• Check configuration of the device.
• Clean User Defs before reloading software in case there is a corrupt Connectivity.res file. Be sure 
to do an Alt-D to capture logs before performing a Clean User Defs so that if the presets prove 
corrupt the logs can be sent to OLC for Engineering to...

Page 297

GE MEDICAL SYSTEMS PROPRIETARY TO GE
D
IRECTION 2294854-100, REVISION 3  LOGIQ™ 9 PROPRIETARYMANUAL 
Chapter 7 Diagnostics/Troubleshooting 7-79
7-13-9 I2C Buss
I2C is a clock and data bus. I2C control is embedded in the master chip i960 RP. The LOGIQ™ 9 
contains four separate I
2C buses. The first bus is located in the BEP:
- BEP PC2IP->PC/DGIO->IIO->EIO
-PC/DGVIC
- Patient I/O
One of the basic functions of this bus is carrying Start-up/Shut-down sequence for the LOGIQ™ 9. It 
also carries control...

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GE MEDICAL SYSTEMSPROPRIETARY TO GE
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IRECTION 2294854-100, REVISION 3  LOGIQ™ 9 PROPRIETARYMANUAL   
7-80 Section 7-13 - Troubleshooting TiPs
This page was intentionally left blank. 

Page 299

GE MEDICAL SYSTEMS PROPRIETARY TO GE
D
IRECTION 2294854-100, REVISION 3  LOGIQ™ 9 PROPRIETARYMANUAL 
Chapter 8 Replacement Procedures 8-1
Chapter 8
Replacement Procedures
Section 8-1
Overview
8-1-1 Purpose of Chapter 8
This chapter contains replacement procedures for different modules and their subsystems.
Table 8-1    Chapter 8 Contents
SectionDescriptionPage Number
8-1
Overview8-1
8-2
Plastic Covers and Bumpers8-4
8-3
Back End Processor Replacement Procedure8-13
8-4
Back End Processor Power Supply...

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GE MEDICAL SYSTEMSPROPRIETARY TO GE
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IRECTION 2294854-100, REVISION 3  LOGIQ™ 9 PROPRIETARYMANUAL   
8-2 Section 8-1 - Overview
8-25
AC Controller Replacement Procedure8-106
8-26
Upper Operator Panel Replacement Procedure8-108
8-27
Lower Operator Panel Replacement Procedure8 - 111
8-28
Keypad Replacement Procedure8-113
8-29
Alpha-Numeric (A/N) Keyboard Replacement Procedure8-114
8-30
Trackball Assembly Replacement Procedure8-120
8-31
Fan Assembly Replacement Procedure8-122
8-32
External I/O Replacement...
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