Epson Stylus Pro 9450 User Manual
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Problem Solver291 MAINT TANK FULL REPLACE THE LEFT SIDE MAINTENANCE TANKThe left side maintenance tank is full.Replace the left side maintenance tank with a new one. See “Replacing the Maintenance Tank” on page 260. MAINT TANK FULL REPLACE THE RIGHT SIDE MAINTENANCE TANKThe right side maintenance tank is full.Replace the right side maintenance tank with a new one. See “Replacing the Maintenance Tank” on page 260. MAINT TANK FULL REPLACE THE MAINTENANCE TANKThe maintenance tank is full.Replace the maintenance tank with a new one. See “Replacing the Maintenance Tank” on page 260. MAINT TANK NEAR FULL REPLACE THE RIGHT SIDE MAINTENANCE TANKThe right side maintenance tank is almost full.Replace the right side maintenance tank with a new one. See “Replacing the Maintenance Tank” on page 260. MAINT TANK NEAR FULL REPLACE THE MAINTENANCE TANKThe maintenance tank is almost full.Replace the maintenance tank with a new one. See “Replacing the Maintenance Tank” on page 260. INK LEVER LOWER THE LEFT INK LEVERThe ink lever on the left ink compartment is raised.Lower the ink lever on the left ink compartment. INK LEVER LOWER THE RIGHT INK LEVERThe ink lever on the right ink compartment is raised.Lower the ink lever on the right ink compartment. COVER OPEN CLOSE COVERThe front cover is open. Close the front cover.
Problem Solver292 LEVER RELEASED LOAD PAPERThe paper is not loaded. Load the paper. LEVER RELEASED LOWER THE PAPER SET LEVERThe paper lever is in the released position.Move the paper lever to the secured position. INK CARTRIDGE INSTALL INK CARTRIDGEThe ink lever is raised, but no ink cartridge is installed.Install the ink cartridge, and then lower the ink lever. PAPER JAM REMOVE PAPERPaper is jammed in the printer.Release the paper lever first, and then remove the jammed paper. Turn the printer off, leave it for a while, and then turn it on again. See “Clearing paper jams” on page 312. NO MAINTENANCE TANK INSTALL THE LEFT SIDE MAINTENANCE TANKThe left side maintenance tank is not set in the printer.Install the left side maintenance tank. NO MAINTENANCE TANK INSTALL THE RIGHT SIDE MAINTENANCE TANKThe right side maintenance tank is not set in the printer.Install the right side maintenance tank. NO MAINTENANCE TANK INSTALL THE MAINTENANCE TANKThe maintenance tank is not set in the printer.Install the maintenance tank. F/W INSTALL ERROR UPDATE FAILED RESTART THE PRINTERThe printer fails to update the firmware.Restart the printer, and then update the firmware again.
Problem Solver293 CARRIAGE LOCKED RELEASE THE CARRIAGE LOCKThe print head is locked. Remove the metal plate on the left side of the print head to release the print head. PRINTER ERROR RESTART THE PRINTERAn error has occurred. Restart the printer by pressing the Power button. SERVICE CALL ERROR nnnnnnnnThe print head is locked. Remove the metal plate on the left side of the print head to release the print head. A fatal error has occurred.Turn the printer off, leave it for a while, and then turn the printer on again. If this message appears on the LCD panel again, note the code and then contact your dealer. See “Contacting Customer Support” on page 316.
Problem Solver294 The printer does not turn on or stay on When the Pause light does not come on and mechanism initialization does not start even when the Power button is pressed to turn on the printer, try the following solutions for the problem. ❏Turn off the printer and make sure the power cord is securely plugged into the printer. ❏Make sure your outlet works and is not controlled by a wall switch or timer. ❏Make sure the supplied voltage to the printer matches the rating voltage labeled on the printer. If not, turn off the printer and unplug the power cord immediately. Contact your dealer for assistance. See “Contacting Customer Support” on page 316. c Caution: If the supplied voltage and rating voltage do not match, do not plug the printer back in again, as damage may occur.
Problem Solver295 The printer prints nothing The printer is not correctly connected to the computer Try one or more of these solutions: ❏Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged into the correct terminal of the computer. ❏Make sure the interface cable specifications match the specifications for the printer and computer. ❏Make sure the interface cable is directly connected to the computer without passing through any device, such as a printer switching device, or extension cable. Your Epson printer is not selected as the default printer Install the printer driver if it is not installed yet, and follow the steps below to select your Epson printer as the default printer. For Windows XP 1. Click Start, click Control Panel, click Printers and Other Hardware, and then click Printers and Faxes. 2. Right-click EPSON Stylus Pro XXXX. 3. Select Set As Default Printer, then close the window. For Windows Vista 1. Click , click Control Panel, click Hardware and Sound, and then click Printers. 2. Right-click EPSON Stylus Pro XXXX. 3. Select Set As Default Printer, then close the window.
Problem Solver296 For Windows 2000 1. Click the Start button, point to Settings and select Printers. 2. Right-click EPSON Stylus Pro XXXX. 3. Select Set As Default, then close the Printers window. For Mac OS X Make sure that the printer driver Stylus Pro XXXX is correctly added to the Print Center (for Mac OS X 10.2.x) or Printer Setup Utility (for Mac OS X 10.3.x or later), and the correct one is selected in the Print Center or the Printer Setup Utility. Printer port setting does not match the printer connection port (for Windows only) To select the printer port, follow the steps below. For Windows XP 1. Click Start, click Control Panel, click Printers and Other Hardware, and then click Printers and Faxes. 2. Right-click EPSON Stylus Pro XXXX, then select Properties. 3. Click the Ports tab. 4. Make sure that your printer port is selected. For Windows Vista 1. Click , click Control Panel, click Hardware and Sound, and then click Printers. 2. Right-click EPSON Stylus Pro XXXX, then select Properties. 3. Click the Ports tab.
Problem Solver297 For Windows 2000 1. Click Start, point to Settings, and then select Printers. 2. Right-click EPSON Stylus Pro XXXX, then select Properties. 3. Click the Ports tab. 4. Make sure that your printer port is selected. The printer sounds like it is printing, but nothing prints Try one or more of these solutions: ❏Run the Head Cleaning utility. For Windows, see “Using the Printer Utilities” on page 31. For Mac OS X, see “Using Printer Utilities” on page 53. ❏If the Head Cleaning utility does not work, replace the ink cartridges. See “Replacing Ink Cartridges” on page 245. Printouts are not what you expected Incorrect, garbled characters, or blank pages print Try one or more of these solutions: ❏For Windows, clear any stalled print jobs from the Progress Meter. See “Deleting a print job waiting” on page 29. ❏If the problem persists, turn off the printer and computer. Make sure the printer’s interface cable is plugged in securely.
Problem Solver298 Incorrect margins Try one or more of these solutions: ❏Check the margin settings in your application. ❏Make sure the margins are within the printable area of the page. See “Printable area” on page 349. ❏For Windows, check the Borderless check box in the Main menu. Make sure they are correct for the paper size you are using. See “Borderless Printing” on page 87. ❏Make sure the paper set position is correct. See “Using Roll Paper” on page 201, or “Using Cut Sheet Media” on page 228. Inverted image For Mac OS X, turn off the Flip Horizontal setting in the Print Settings dialog. See the online help for more information. Printed color differs from the color on the screen Try one or more of these solutions: ❏Adjust the Color Density in the Paper Configuration dialog box. See the online help for more information. ❏Make sure the media type setting matches the paper being used. ❏Since monitors and printers produce colors differently, printed colors will not always match on screen colors perfectly. However, the above color systems are provided to overcome color differences. For Mac OS X, select ColorSync to color match your system in the Printer Color Management selected in the Print dialog. See the online help for more information.
Problem Solver299 ❏You can produce sharper images with more vivid colors. For Windows, click Custom for the Mode in the Main menu, and select Photo Enhance, and then click Advanced to make the Photo Enhance setting. See the online help for more information. ❏For Windows, click Custom for the Mode in the Main menu, and select Color Controls, and then click Advanced to adjust color, brightness, etc. as required. See the online help for more information. For Mac OS X, select Color Controls in the Printer Color Management selected in the Print dialog. See the online help for more information. A ruled line shifts Perform the print head alignment. If the problem persists, perform the print head cleaning. For Windows, see “Using the Printer Utilities” on page 31. For Mac OS X, see “Using Printer Utilities” on page 53. Printout has smears on the bottom edge Try one or more of these solutions: ❏If the paper is curled towards the printable side, flatten it or curl it slightly to the opposite side. ❏For Windows, if you use Epson special media, check the Media Type setting in the Main menu. See the online help for more information. For Mac OS X, if you use Epson special media, check the Media Type setting in the Print Settings selected in the Print dialog. See the online help for more information.
Problem Solver300 For paper other than Epson’s, register and select paper thickness in Menu mode. Make sure it is correct for the paper you are using. See “Making the paper settings” on page 188. ❏Set the PLATEN GAP to WIDE in the PRINTER SETTING of Menu mode. See “PRINTER SETUP” on page 163. Print quality could be better Click the caption under the illustration that best resembles your printout. If you are having print quality problems, try the solutions offered here. “Horizontal banding” on page 301 “Vertical misalignment or banding” on page 302 “Color documents print in black only” on page 305“Faint printout or gaps” on page 303 “Blurry or smeared printout” on page 304