Dell Xps Gen 2 Manual
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Appendix121 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1Website: support.euro.dell.com E-mail: [email protected] Technical Support 1850 543 543 Technical Support for Inspiron XPS computers only1850 200 722 U.K. Technical Support (dial within U.K. only) for all other Dell computers0870 908 0800 Home User Customer Care01 204 4014 Small Business Customer Care01 204 4014 U.K. Customer Care (dial within U.K. only)0870 906 0010 Corporate Customer Care1850 200 982 Corporate Customer Care (dial within U.K. only)0870 907 4499 Ireland Sales01 204 4444 U.K. Sales (dial within U.K. only)0870 907 4000 Fax/Sales Fax01 204 0103 Switchboard01 204 4444 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ Home and Small Business Technical Support 02 577 826 90 Customer Care02 696 821 14 Fax02 696 821 13 Switchboard02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Care02 577 825 55 Fax02 575 035 30 Switchboard02 577 821 JamaicaGeneral Support (dial from within Jamaica only)1-800-682-3639 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers G8011bk2.book Page 121 Thursday, March 31, 2005 1:50 PM
122Appendix www.dell.com | support.dell.com Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44Website: support.jp.dell.com Technical Support (servers) toll-free: 0120-198-498 Technical Support outside of Japan (servers)81-44-556-4162 Technical Support (Dimension and Inspiron)toll-free: 0120-198-226 Technical Support outside of Japan (Dimension and Inspiron)81-44-520-1435 Technical Support (Dell Precision, OptiPlex, and Latitude)toll-free:0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)81-44-556-3894 Technical Support (PDAs, projectors, printers, routers)toll-free: 0120-981-690 Technical Support outside of Japan (PDAs, projectors, printers, routers)81-44-556-3468 Faxbox Service044-556-3490 24-Hour Automated Order Service044-556-3801 Customer Care044-556-4240 Business Sales Division (up to 400 employees)044-556-1465 Preferred Accounts Division Sales (over 400 employees)044-556-3433 Large Corporate Accounts Sales (over 3500 employees)044-556-3430 Public Sales (government agencies, educational institutions, and medical institutions)044-556-1469 Global Segment Japan044-556-3469 Individual User044-556-1760 Switchboard044-556-4300 Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2Technical Supporttoll-free: 080-200-3800 Salestoll-free: 080-200-3600 Customer Service (Penang, Malaysia)604 633 4949 Fa x2194-6202 Switchboard2194-6000 Technical Support (Electronics and Accessories)toll-free: 080-200-3801 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers G8011bk2.book Page 122 Thursday, March 31, 2005 1:50 PM
Appendix123 Latin AmericaCustomer Technical Support (Austin, Texas, U.S.A.)512 728-4093 Customer Service (Austin, Texas, U.S.A.)512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)512 728-3883 Sales (Austin, Texas, U.S.A.)512 728-4397 SalesFax (Austin, Texas, U.S.A.)512 728-4600 or 512 728-3772 Luxembourg International Access Code: 00 Country Code: 352Website: support.euro.dell.com E-mail: [email protected] Technical Support (Brussels, Belgium) 3420808075 Home/Small Business Sales (Brussels, Belgium)toll-free: 080016884 Corporate Sales (Brussels, Belgium)02 481 91 00 Customer Care (Brussels, Belgium)02 481 91 19 Fax (Brussels, Belgium)02 481 92 99 Switchboard (Brussels, Belgium)02 481 91 00 Macao Country Code: 853Technical Supporttoll-free: 0800 105 Customer Service (Xiamen, China)34 160 910 Transaction Sales (Xiamen, China)29 693 115 Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4Website: support.ap.dell.com Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 1 800 88 0193 Technical Support (Dimension, Inspiron, and Electronics and Accessories)toll-free: 1 800 88 1306 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 88 1386 Customer Service (Penang, Malaysia)04 633 4949 Transaction Salestoll-free:1800888202 Corporate Salestoll-free:1800888213 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers G8011bk2.book Page 123 Thursday, March 31, 2005 1:50 PM
124Appendix www.dell.com | support.dell.com Mexico International Access Code: 00 Country Code: 52Customer Technical Support001-877-384-8979 or 001-877-269-3383 Sales50-81-8800 or 01-800-888-3355 Customer Service001-877-384-8979 or 001-877-269-3383 Main50-81-8800 or 01-800-888-3355 MontserratGeneral Supporttoll-free: 1-866-278-6822 Netherlands AntillesGeneral Support001-800-882-1519 Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20Website: support.euro.dell.com Technical Support for Inspiron XPS computers only 020 674 45 94 Technical Support for all other Dell computers020 674 45 00 Technical Support Fax020 674 47 66 Home/Small Business Customer Care020 674 42 00 Relational Customer Care 020 674 4325 Home/Small Business Sales020 674 55 00 Relational Sales020 674 50 00 Home/Small Business Sales Fax020 674 47 75 Relational Sales Fax020 674 47 50 Switchboard020 674 50 00 Switchboard Fax020 674 47 50 New Zealand International Access Code: 00 Country Code: 64E-mail (New Zealand): [email protected] E-mail (Australia): [email protected] Technical Support (for desktop and portable computers) toll-free:0800 446 255 Technical Support (for servers and workstations) toll-free: 0800 443 563 Home and Small Business0800 446 255 Government and Business0800 444 617 Sales0800 441 567 Fa x0800 441 566 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers G8011bk2.book Page 124 Thursday, March 31, 2005 1:50 PM
Appendix125 NicaraguaGeneral Support001-800-220-1006 Norway (Lysaker) International Access Code: 00 Country Code: 47Website: support.euro.dell.com E-mail: support.euro.dell.com/no/no/emaildell/ Technical Support for Inspiron XPS computers only 815 35 043 Technical Support for all other Dell computers671 16882 Relational Customer Care671 17575 Home/Small Business Customer Care23162298 Switchboard671 16800 Fax Switchboard671 16865 Pa n a m aGeneral Support001-800-507-0962 Pe r uGeneral Support0800-50-669 Poland (Warsaw) International Access Code: 011 Country Code: 48 City Code: 22Website: support.euro.dell.com E-mail: [email protected] Customer Service Phone 57 95 700 Customer Care57 95 999 Sales57 95 999 Customer Service Fax57 95 806 Reception Desk Fax57 95 998 Switchboard57 95 999 Portugal International Access Code: 00 Country Code: 351Website: support.euro.dell.com E-mail: support.euro.dell.com/pt/en/emaildell/ Technical Support 707200149 Customer Care800 300 413 Sales800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fax21 424 01 12 Puerto RicoGeneral Support1-800-805-7545 St. Kitts and NevisGeneral Supporttoll-free: 1-877-441-4731 St. LuciaGeneral Support1-800-882-1521 St. Vincent and the GrenadinesGeneral Supporttoll-free: 1-877-270-4609 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers G8011bk2.book Page 125 Thursday, March 31, 2005 1:50 PM
126Appendix www.dell.com | support.dell.com Singapore (Singapore) International Access Code: 005 Country Code: 65Website: support.ap.dell.com Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430 Technical Support (OptiPlex, Latitude, and Dell Precision)toll-free: 1800 394 7488 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)toll-free: 1800 394 7478 Customer Service (Penang, Malaysia)604 633 4949 Transaction Salestoll-free: 1 800 394 7412 Corporate Salestoll-free: 1 800 394 7419 Slovakia (Prague) International Access Code: 00 Country Code: 421Website: support.euro.dell.com E-mail: [email protected] Technical Support 02 5441 5727 Customer Care420 22537 2707 Fa x02 5441 8328 Tech Fax02 5441 8328 Switchboard (Sales)02 5441 7585 South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11Website: support.euro.dell.com E-mail: [email protected] Gold Queue 011 709 7713 Technical Support011 709 7710 Customer Care011 709 7707 Sales011 709 7700 Fa x011 706 0495 Switchboard011 709 7700 Southeast Asian and Pacific CountriesCustomer Technical Support, Customer Service, and Sales (Penang, Malaysia)604 633 4810 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers G8011bk2.book Page 126 Thursday, March 31, 2005 1:50 PM
Appendix127 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91Website: support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business Technical Support 902 100 130 Customer Care902 118 540 Sales902 118 541 Switchboard902 118 541 Fax902 118 539 Corporate Technical Support 902 100 130 Customer Care902 115 236 Switchboard91 722 92 00 Fax91 722 95 83 Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8Website: support.euro.dell.com E-mail: support.euro.dell.com/se/sv/emaildell/ Technical Support for Inspiron XPS computers only 0771 340 340 Technical Support for all other Dell computers08 590 05 199 Relational Customer Care08 590 05 642 Home/Small Business Customer Care08 587 70 527 Employee Purchase Program (EPP) Support20 140 14 44 Technical Support Fax 08 590 05 594 Sales08 590 05 185 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers G8011bk2.book Page 127 Thursday, March 31, 2005 1:50 PM
128Appendix www.dell.com | support.dell.com Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22Website: support.euro.dell.com E-mail: [email protected] E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ Technical Support for Inspiron XPS computers only 0848 33 88 57 Technical Support (Home and Small Business)0844 811 411 Technical Support (Corporate)0844 822 844 Customer Care (Home and Small Business)0848 802 202 Customer Care (Corporate)0848 821 721 Fa x022 799 01 90 Switchboard022 799 01 01 Ta i w a n International Access Code: 002 Country Code: 886Website: support.ap.dell.com E-mail: [email protected] Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) toll-free: 00801 86 1011 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)toll-free: 00801 60 1256 Transaction Salestoll-free: 00801 65 1228 Corporate Salestoll-free: 00801 651 227 Thailand International Access Code: 001 Country Code: 66Website: support.ap.dell.com Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 0060 07 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)toll-free: 1800 0600 09 Customer Service (Penang, Malaysia)604 633 4949 Corporate Salestoll-free: 1800 006 009 Transaction Salestoll-free: 1800 006 006 Trinidad/TobagoGeneral Support1-800-805-8035 Turks and Caicos IslandsGeneral Supporttoll-free: 1-866-540-3355 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers G8011bk2.book Page 128 Thursday, March 31, 2005 1:50 PM
Appendix129 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp E-mail: [email protected] Technical Support for Inspiron XPS computers only 0870 366 4180 Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])0870 908 0500 Technical Support (direct and general)0870 908 0800 Global Accounts Customer Care01344 373 186 Home and Small Business Customer Care 0870 906 0010 Corporate Customer Care01344 373 185 Preferred Accounts (500–5000 employees) Customer Care0870 906 0010 Central Government Customer Care01344 373 193 Local Government & Education Customer Care01344 373 199 Health Customer Care01344 373 194 Home and Small Business Sales0870 907 4000 Corporate/Public Sector Sales01344 860 456 Home and Small Business Fax0870 907 4006 UruguayGeneral Supporttoll-free: 000-413-598-2521 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers G8011bk2.book Page 129 Thursday, March 31, 2005 1:50 PM
130Appendix www.dell.com | support.dell.com U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014 AutoTech (portable and desktop computers)toll-free: 1-800-247-9362 Consumer (Home and Home Office) Technical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service and Supporttoll-free: 1-877-Dellnet (1-877-335-5638) Employee Purchase Program (EPP) Customerstoll-free: 1-800-695-8133 Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans) toll-free: 1-877-577-3355 Financial Services (Dell Preferred Accounts [DPA])toll-free: 1-800-283-2210 Business Customer Service and Technical Support toll-free: 1-800-822-8965 Employee Purchase Program (EPP) Customerstoll-free: 1-800-695-8133 Printers and Projectors Technical Supporttoll-free: 1-877-459-7298 Public (government, education, and healthcare) Customer Service and Technical Support toll-free: 1-800-456-3355 Employee Purchase Program (EPP) Customerstoll-free: 1-800-234-1490 Dell Salestoll-free: 1-800-289-3355 or toll-free: 1-800-879-3355 Dell Outlet Store (Dell refurbished computers)toll-free: 1-888-798-7561 Software and Peripherals Salestoll-free: 1-800-671-3355 Spare Parts Salestoll-free: 1-800-357-3355 Extended Service and Warranty Salestoll-free: 1-800-247-4618 Fa xtoll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impairedtoll-free: 1-877-DELLTTY (1-877-335-5889) U.S. Virgin IslandsGeneral Support1-877-673-3355 VenezuelaGeneral Support8001-3605 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers G8011bk2.book Page 130 Thursday, March 31, 2005 1:50 PM