Dell Xps Gen 2 Manual

							Appendix111
3Connect the computer to an electrical outlet.
4Turn on the computer. When the DELL logo appears, press  immediately. If you wait 
too long and the Windows logo appears, continue to wait until you see the Windows desktop. 
Then shut down your computer and try again.
5When the boot device list appears, highlight the device from which you want to boot and 
press .
The computer boots to the selected device.
The next time you reboot the computer, the previous boot order is restored.
Dell Technical Support Policy (U.S. Only)
Technician-assisted technical support requires the cooperation and participation of the 
customer in the troubleshooting process and provides for restoration of the operating system, 
software programs, and hardware drivers to the original default configuration as shipped from 
Dell, as well as the verification of appropriate functionality of the computer and all Dell-
installed hardware. In addition to this technician-assisted technical support, online technical 
support is available at support.dell.com. Additional technical support options may be available 
for purchase.
Dell provides limited technical support for the computer and any Dell-installed software and 
peripherals
1. Support for third-party software and peripherals is provided by the original 
manufacturer, including those purchased and/or installed through Dell Software and 
Peripherals, Readyware, and Custom Factory Integration
2.
1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional 
support service contract purchased with the computer.
2 All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the stan-
dard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to 
cover all nonstandard, third-party hardware components integrated through CFI for the duration of the com-
puter’s service contract.
Definition of Dell-Installed Software and Peripherals
Dell-installed software includes the operating system and some of the software programs that 
are installed on the computer during the manufacturing process (Microsoft® Office, Norton 
Antivirus, and so on).
Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or 
PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, 
microphones for telephonic modems, docking stations/port replicators, networking products, 
and all associated cabling are included.
G8011bk2.book  Page 111  Thursday, March 31, 2005  1:50 PM 
						

							112Appendix
www.dell.com | support.dell.com
Definition of Third-Party Software and Peripherals
Third-party software and peripherals include any peripheral, accessory, or software program sold 
by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all 
third-party software and peripherals is provided by the original manufacturer of the product.
FCC Notices (U.S. Only)
Most Dell computers are classified by the Federal Communications Commission (FCC) as 
Class B digital devices. To determine which classification applies to your computer, examine all 
FCC registration labels located on the bottom, side, or back panel of your computer, on card-
mounting brackets, and on the cards themselves. If any one of the labels carries a Class A rating, 
your entire computer is considered to be a Class A digital device. If all labels carry an FCC 
Class B rating as distinguished by either an FCC ID number or the FCC logo, ( ), your 
computer is considered to be a Class B digital device.
Once you have determined your computer’s FCC classification, read the appropriate FCC 
notice. Note that FCC regulations provide that changes or modifications not expressly approved 
by Dell could void your authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two 
conditions:
 This device may not cause harmful interference.
 This device must accept any interference received, including interference that may cause 
undesired operation.
Class A
This equipment has been tested and found to comply with the limits for a Class A digital device 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference when the equipment is operated in a commercial 
environment. This equipment generates, uses, and can radiate radio frequency energy and, if 
not installed and used in accordance with the manufacturer’s instruction manual, may cause 
harmful interference with radio communications. Operation of this equipment in a residential 
area is likely to cause harmful interference, in which case you will be required to correct the 
interference at your own expense.
Class B
This equipment has been tested and found to comply with the limits for a Class B digital device 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential installation. This equipment generates, 
uses, and can radiate radio frequency energy and, if not installed and used in accordance with 
the manufacturer’s instruction manual, may cause interference with radio communications. 
However, there is no guarantee that interference will not occur in a particular installation. If this 
G8011bk2.book  Page 112  Thursday, March 31, 2005  1:50 PM 
						

							Appendix113
equipment does cause harmful interference to radio or television reception, which can be 
determined by turning the equipment off and on, you are encouraged to try to correct the 
interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and the receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is 
connected.
 Consult the dealer or an experienced radio/television technician for help.
FCC Identification Information
The following information is provided on the device or devices covered in this document in 
compliance with FCC regulations: 
 Model number: PP14L
 Company name: 
Dell Inc.
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400
Macrovision Product Notice
This product incorporates copyright protection technology that is protected by U.S. patents and 
other intellectual property rights. Use of this copyright protection technology must be 
authorized by Macrovision, and is intended for home and other limited viewing uses only unless 
otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. 
Contacting Dell
To contact Dell electronically, you can access the following websites:
www.dell.com
support.dell.com (technical support)

premiersupport.dell.com (technical support for educational, government, healthcare, and 
medium/large business customers, including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table 
below. 
NOTE: 
Toll-free numbers are for use within the country for which they are listed.
G8011bk2.book  Page 113  Thursday, March 31, 2005  1:50 PM 
						

							114Appendix
www.dell.com | support.dell.com
NOTE: In certain countries, technical support specific to Dell Inspiron XPS computers is available at a 
separate telephone number listed for participating countries. If you do not see a telephone number listed that is 
specific for Inspiron XPS computers, you may contact Dell through the technical support number listed and 
your call will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes 
provided in the following table. If you need assistance in determining which codes to use, 
contact a local or an international operator.
Country (City)
International Access Code 
Country Code
City CodeDepartment Name or Service Area,
Website and E-Mail AddressArea Codes,
Local Numbers, and
Toll-Free Numbers
AnguillaGeneral Support
toll-free: 800-335-0031
Antigua and Barbuda General Support1-800-805-5924
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11Website: www.dell.com.ar
E-mail: [email protected]
E-mail for desktop and portable computers: 
[email protected] 
E-mail for servers and EMC:
[email protected]
Customer Care
 toll-free: 0-800-444-0730
Tech Supporttoll-free: 0-800-444-0733
Tech Support Servicestoll-free: 0-800-444-0724
Sales0-810-444-3355
ArubaGeneral Supporttoll-free: 800-1578
Australia (Sydney)
International Access Code: 0011
Country Code: 61
City Code: 2E-mail (Australia): [email protected]
E-mail (New Zealand): [email protected]
Home and Small Business
1-300-655-533
Government and Businesstoll-free: 1-800-633-559
Preferred Accounts Division (PAD)toll-free: 1-800-060-889
Customer Caretoll-free: 1-800-819-339
Technical Support (portables and desktops)toll-free: 1-300-655-533
Technical Support (servers and workstations)toll-free: 1-800-733-314
Corporate Salestoll-free: 1-800-808-385
Transaction Salestoll-free: 1-800-808-312
Fa xtoll-free: 1-800-818-341
G8011bk2.book  Page 114  Thursday, March 31, 2005  1:50 PM 
						

							Appendix115
Austria (Vienna)
International Access Code: 900
Country Code: 43
City Code: 1Website: support.euro.dell.com
E-mail: [email protected]
Home/Small Business Sales
0820 240 530 00
Home/Small Business Fax0820 240 530 49
Home/Small Business Customer Care0820 240 530 14
Preferred Accounts/Corporate Customer Care0820 240 530 16
Technical Support for Inspiron XPS computers only0820 240 530 81
Home/Small Business Technical Support for all 
other Dell computers0820 240 530 14
Preferred Accounts/Corporate Technical Support0660 8779
Switchboard0820 240 530 00
BahamasGeneral Supporttoll-free: 1-866-278-6818
BarbadosGeneral Support1-800-534-3066
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2Website: support.euro.dell.com
E-mail for French-speaking Customers: 
support.euro.dell.com/be/fr/emaildell/
Technical Support for Inspiron XPS computers only
024819296
Technical Support for all other Dell computers02 481 92 88
Technical Support Fax02 481 92 95
Customer Care02 713 15 .65
Corporate Sales02 481 91 00
Fax02 481 92 99
Switchboard02 481 91 00
BermudaGeneral Support1-800-342-0671
BoliviaGeneral Supporttoll-free: 800-10-0238
Brazil
International Access Code: 00
Country Code: 55
City Code: 51Website: www.dell.com/br
Customer Support, Technical Support
0800 90 3355
Technical Support Fax 51 481 5470
Customer Care Fax 51 481 5480
Sales0800 90 3390
British Virgin IslandsGeneral Supporttoll-free: 1-866-278-6820
Country (City)
International Access Code 
Country Code
City CodeDepartment Name or Service Area,
Website and E-Mail AddressArea Codes,
Local Numbers, and
Toll-Free Numbers
G8011bk2.book  Page 115  Thursday, March 31, 2005  1:50 PM 
						

							116Appendix
www.dell.com | support.dell.com
Brunei
Country Code: 673Customer Technical Support (Penang, Malaysia)604 633 4966
Customer Service (Penang, Malaysia)604 633 4949
Transaction Sales (Penang, Malaysia)604 633 4955
Canada (North York, Ontario)
International Access Code: 011Online Order Status: www.dell.ca/ostatus
AutoTech (automated technical support)
toll-free: 1-800-247-9362
Customer Care (Home Sales/Small Business)toll-free: 1-800-847-4096
Customer Care (med./large business, government)toll-free: 1-800-326-9463
Technical Support (Home Sales/Small Business)toll-free: 1-800-847-4096
Technical Support (med./large bus., government)toll-free: 1-800-387-5757
Sales (Home Sales/Small Business)toll-free: 1-800-387-5752
Sales (med./large bus., government)toll-free: 1-800-387-5755
Spare Parts Sales & Extended Service Sales1 866 440 3355
Cayman IslandsGeneral Support1-800-805-7541
Chile (Santiago)
Country Code: 56
City Code: 2Sales, Customer Support, and Technical Supporttoll-free: 1230-020-4823
Country (City)
International Access Code 
Country Code
City CodeDepartment Name or Service Area,
Website and E-Mail AddressArea Codes,
Local Numbers, and
Toll-Free Numbers
G8011bk2.book  Page 116  Thursday, March 31, 2005  1:50 PM 
						

							Appendix117
China (Xiamen)
Country Code: 86
City Code: 592Technical Support website: support.dell.com.cn
Technical Support E-mail: [email protected]
Customer Care E-mail: [email protected]
Technical Support Fax
592 818 1350
Technical Support (Dell™ Dimension™ and 
Inspiron™)toll-free: 800 858 2969
Technical Support (OptiPlex™, Latitude™, and 
Dell Precision™)toll-free: 800 858 0950
Technical Support (servers and storage)toll-free: 800 858 0960
Technical Support (projectors, PDAs, switches, 
routers, and so on)toll-free: 800 858 2920
Technical Support (printers)toll-free: 800 858 2311
Customer Caretoll-free: 800 858 2060
Customer Care Fax592 818 1308
Home and Small Businesstoll-free: 800 858 2222
Preferred Accounts Divisiontoll-free: 800 858 2557
Large Corporate Accounts GCPtoll-free: 800 858 2055
Large Corporate Accounts Key Accountstoll-free: 800 858 2628
Large Corporate Accounts Northtoll-free: 800 858 2999
Large Corporate Accounts North Government and 
Educationtoll-free: 800 858 2955
Large Corporate Accounts East toll-free: 800 858 2020
Large Corporate Accounts East Government and 
Educationtoll-free: 800 858 2669
Large Corporate Accounts Queue Teamtoll-free: 800 858 2572
Large Corporate Accounts Southtoll-free: 800 858 2355
Large Corporate Accounts Westtoll-free: 800 858 2811
Large Corporate Accounts Spare Parts toll-free: 800 858 2621
ColombiaGeneral Support980-9-15-3978
Costa RicaGeneral Support0800-012-0435
Country (City)
International Access Code 
Country Code
City CodeDepartment Name or Service Area,
Website and E-Mail AddressArea Codes,
Local Numbers, and
Toll-Free Numbers
G8011bk2.book  Page 117  Thursday, March 31, 2005  1:50 PM 
						

							118Appendix
www.dell.com | support.dell.com
Czech Republic (Prague)
International Access Code: 00
Country Code: 420Website: support.euro.dell.com
E-mail: [email protected]
Technical Support
22537 2727
Customer Care22537 2707
Fa x22537 2714
Tech Fax22537 2728
Switchboard22537 2711
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45 Website: support.euro.dell.com
E-mail: support.euro.dell.com/dk/da/emaildell/
Technical Support for Inspiron XPS computers only
7010 0074
Technical Support for all other Dell computers7023 0182
Customer Care (Relational)7023 0184
Home/Small Business Customer Care3287 5505
Switchboard (Relational)3287 1200
Switchboard Fax (Relational)3287 1201
Switchboard (Home/Small Business)3287 5000
Switchboard Fax (Home/Small Business)3287 5001
DominicaGeneral Supporttoll-free: 1-866-278-6821
Dominican RepublicGeneral Support1-800-148-0530
EcuadorGeneral Supporttoll-free: 999-119
El SalvadorGeneral Support01-899-753-0777
Finland (Helsinki)
International Access Code: 990
Country Code: 358
City Code: 9Website: support.euro.dell.com
E-mail: support.euro.dell.com/fi/fi/emaildell/
Technical Support
09 253 313 60
Customer Care09 253 313 38
Fa x09 253 313 99
Switchboard09 253 313 00
Country (City)
International Access Code 
Country Code
City CodeDepartment Name or Service Area,
Website and E-Mail AddressArea Codes,
Local Numbers, and
Toll-Free Numbers
G8011bk2.book  Page 118  Thursday, March 31, 2005  1:50 PM 
						

							Appendix119
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
City Codes: (1) (4)Website: support.euro.dell.com
E-mail: support.euro.dell.com/fr/fr/emaildell/
Home and Small Business
Technical Support for Inspiron XPS computers only
0825 387 129
Technical Support for all other Dell computers0825 387 270
Customer Care 0825 823 833
Switchboard 0825 004 700
Switchboard (calls from outside of France)04 99 75 40 00
Sales0825 004 700
Fax0825 004 701
Fax (calls from outside of France)04 99 75 40 01
Corporate
Technical Support
0825 004 719
Customer Care0825 338 339
Switchboard01 55 94 71 00
Sales01 55 94 71 00
Fax01 55 94 71 01
Germany (Langen)
International Access Code: 00
Country Code: 49
City Code: 6103Website: support.euro.dell.com
E-mail: [email protected]
Technical Support for Inspiron XPS computers only
06103 766-7222
Technical Support for all other Dell computers06103 766-7200
Home/Small Business Customer Care0180-5-224400
Global Segment Customer Care06103 766-9570
Preferred Accounts Customer Care06103 766-9420
Large Accounts Customer Care06103 766-9560
Public Accounts Customer Care06103 766-9555
Switchboard06103 766-7000
Country (City)
International Access Code 
Country Code
City CodeDepartment Name or Service Area,
Website and E-Mail AddressArea Codes,
Local Numbers, and
Toll-Free Numbers
G8011bk2.book  Page 119  Thursday, March 31, 2005  1:50 PM 
						

							120Appendix
www.dell.com | support.dell.com
Greece
International Access Code: 00
Country Code: 30Website: support.euro.dell.com
E-mail: support.euro.dell.com/gr/en/emaildell/
Technical Support 
00800-44 14 95 18
Gold Service Technical Support 00800-44 14 00 83
Switchboard2108129810
Gold Service Switchboard2108129811
Sales2108129800
Fa x2108129812
GrenadaGeneral Supporttoll-free: 1-866-540-3355
GuatemalaGeneral Support1-800-999-0136
GuyanaGeneral Supporttoll-free: 1-877-270-4609
Hong Kong
International Access Code: 001
Country Code: 852Website: support.ap.dell.com
Technical Support E-mail: [email protected]
Technical Support (Dimension and Inspiron)
2969 3188
Technical Support (OptiPlex, Latitude, and Dell 
Precision)2969 3191
Technical Support (PowerApp™, PowerEdge™, 
PowerConnect™, and PowerVault™)2969 3196
Customer Care3416 0910
Large Corporate Accounts 3416 0907
Global Customer Programs3416 0908
Medium Business Division3416 0912
Home and Small Business Division2969 3105
IndiaTechnical Support1600 33 8045
Sales (Large Corporate Accounts)1600 33 8044
Sales (Home and Small Business)1600 33 8046
Country (City)
International Access Code 
Country Code
City CodeDepartment Name or Service Area,
Website and E-Mail AddressArea Codes,
Local Numbers, and
Toll-Free Numbers
G8011bk2.book  Page 120  Thursday, March 31, 2005  1:50 PM