Dell Drac 5 User Guide

Recovering and Troubleshooting the Managed System281
Baseboard Management Controller
Table 16-6 describes the Baseboard Management Controller properties.
Using the System Event Log (SEL)
The SEL Log page displays system-critical events that occur on the managed 
system. 
To view the System Event Log:
1
In the System tree, click System.
2Click the Logs tab and then click System Event Log.
The 
System Event Log page displays the event severity and provides other 
information as shown in Table 16-7.
3Click...

282Recovering and Troubleshooting the Managed System
Using the Command Line to View System Log
racadm getsel -i
The getsel -i command displays the number of entries in the SEL.
racadm getsel 
 NOTE: If no arguments are specified, the entire log is displayed.
 
NOTE: See getsel on page 323 for more information on the options you can use.
The clrsel command removes all existing records from the SEL.
racadm clrsel
A question mark icon indicates that the status is unknown.
Date/TimeThe date and time that the...

Recovering and Troubleshooting the Managed System283
Using the POST and Operating System Boot 
Capture Logs
This feature of the DRAC 5 allows you to play back a stop motion video of 
the last three instances of the BIOS POST and operating system boot.
To view the POST and operating system Boot Capture logs:
1
In the System tree, click System.
2Click the Logs tab and then click Boot Capture tab.
3Select the log number of the POST or operating system Boot Capture log.
The video of the logs is played on a...

284Recovering and Troubleshooting the Managed System
The Last Crash Screen page provides the following buttons (see Table 16-9) 
in the top-right corner of the screen:
 NOTE: Due to fluctuations in the Auto Recovery timer, the Last Crash Screen may 
not be captured when the System Reset Timer is set to a value less than 30 
seconds. Use Server Administrator or IT Assistant to set the System Reset Timer to 
at least 30 seconds and ensure that the Last Crash Screen functions properly. See 
Configuring the...

Recovering and Troubleshooting the DRAC 5285
17
Recovering and Troubleshooting 
the DRAC 5
This section explains how to perform tasks related to recovering and 
troubleshooting a crashed DRAC 5.
You can use one of the following tools to troubleshoot your DRAC 5:
•RAC Log
•Diagnostic Console
•Trace Log
•racdump
•coredump
Using the RAC Log 
The RAC L og is a persistent log maintained in the DRAC 5 firmware. The 
log contains a list of user actions (such as log in, log out, and security policy 
changes) and...

286Recovering and Troubleshooting the DRAC 5
Using the RAC Log Page Buttons
The RAC Log page provides the buttons listed in Table 17-2.
Table 17-1. RAC Log Page Information
Field Description
Date/ TimeThe date and time (for example, Dec 19 16:55:47). 
When the DRAC 5 initially starts and is unable to communicate 
with the managed system, the time will be displayed as System 
Boot. 
SourceThe interface that caused the event.
DescriptionA brief description of the event and the user name that logged into...

Recovering and Troubleshooting the DRAC 5287
Using the Command Line
Use the getraclog command to view the RAC log entries.
racadm getraclog -i 
The getraclog -i command displays the number of entries in the DRAC 5 log.
racadm getraclog [options]
 NOTE: For more information, see getraclog on page 321.
You can use the clrraclog command to clear all entries from the 
RAC log.
racadm clrraclog
Using the Diagnostic Console
The DRAC 5 provides a standard set of network diagnostic tools 
(see Table 17-3) that...

288Recovering and Troubleshooting the DRAC 5
Using the Trace Log
The internal DRAC 5 Trace Log is used by administrators to debug DRAC 5 
alerting and networking issues. 
To access the Trace Log from the DRAC 5 Web-based interface:
1
In the System tree, click Remote Access.
2Click the Diagnostics tab.
3Ty p e  t h e  gettracelog command, or the racadm gettracelog command in 
the Command field.
 NOTE: You can use this command from the command line interface also. 
See gettracelog on page 325 for more...

Recovering and Troubleshooting the DRAC 5289
Using the racdump
The racadm racdump command provides a single command to get dump, 
status, and general DRAC 5 board information.
 NOTE: This command is available only on Telnet and SSH interfaces. For more 
inform, see the racdump on page 317 command.
Using the coredump
The racadm coredump command displays detailed information related to 
any recent critical issues that have occurred with the RAC. The coredump 
information can be used to diagnose these...

290Recovering and Troubleshooting the DRAC 5