Dell 2150cdn User Guide
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Troubleshooting Guide469 FILE LOCATION: C:\Users\fxstdpc- admin\Desktop\30_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY Multifunction printer error. Check the PHD unit and the Toner Cartridge. Contact customer support if this failure is repeated. 093-919 is displayed on the Status Monitor.Replace the toner cartridge of the color displayed on the operator panel. Replace the PHD unit. Contact Customer Support. Multifunction printer error. Check the PHD unit and the Toner Cartridge. Contact customer support if this failure is repeated. 093-920 is displayed on the Status Monitor.Replace the toner cartridge of the color displayed on the operator panel. Replace the PHD unit. Contact Customer Support. Multifunction printer error. Check the PHD unit and the Toner Cartridge. Contact customer support if this failure is repeated. 093-921 is displayed on the Status Monitor.Replace the toner cartridge of the color displayed on the operator panel. Replace the PHD unit. Contact Customer Support. Multifunction printer error. Check the PHD unit and the Toner Cartridge. Contact customer support if this failure is repeated. 093-922 is displayed on the Status Monitor.Replace the toner cartridge of the color displayed on the operator panel. Replace the PHD unit. Contact Customer Support. Problem Action
470Troubleshooting Guide FILE LOCATION: C:\Users\fxstdpc- admin\Desktop\30_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message that appears. You need to know the model type and service tag of your printer. See the label located inside the side door of your printer. An internal temperature of the printer became a high temperature. 042-700 is displayed on the Status Monitor.Please wait for a while until falling in temperature. Problem Action
Troubleshooting Guide471 FILE LOCATION: C:\Users\fxstdpc- admin\Desktop\30_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
472Troubleshooting Guide FILE LOCATION: C:\Users\fxstdpc- admin\Desktop\30_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Troubleshooting Guide473 FILE LOCATION: C:\Users\fxstdpc- admin\Desktop\30_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
474Troubleshooting Guide FILE LOCATION: C:\Users\fxstdpc- admin\Desktop\30_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY 475 Appendix
476 FILE LOCATION: C:\Users\fxstdpc- admin\Desktop\30_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\sectionAP.fm DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Appendix477 FILE LOCATION: C:\Users\fxstdpc- admin\Desktop\30_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\sectionAP.fm DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY Appendix Dell™ Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support. Additional technical support options may be available for purchase. Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus). Online Services You can learn about Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only) You can access Dell Support through the following websites and e-mail addresses: • Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)
478Appendix FILE LOCATION: C:\Users\fxstdpc- admin\Desktop\30_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\sectionAP.fm DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY • Dell Support e-mail addresses [email protected] [email protected] [email protected] (Latin America and Caribbean countries only) [email protected] (Asian/Pacific countries only) • Dell Marketing and Sales e-mail addresses [email protected] (Asian/Pacific countries only) [email protected] (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. Warranty and Return Policy Dell Computer Corporation (Dell) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, see support.dell.com. Recycling Information It is recommended that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally sound manner. Potential methods include reuse of parts or whole products and recycling of products, components, and/or materials. For specific information on Dell’s worldwide recycling programs, see www.dell.com/recyclingworldwide. Contacting Dell You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information. You can contact Dell electronically using the following addresses: