Dell 2009w Users Guide

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Setting Up the Monitor   
2009W  Flat Panel Monitor Users Guide  
   Attaching the Stand  
   Connecting the Monitor  
   Organizing the Cables  
   Attaching the  Dell Soundbar (optionalyf  
   Removing the Stand    
Attaching the Stand  
 
Place the s tand  on a flat surface and  follow these steps to attach the monitor stand:  
1. Fit the groove on the back of the monitor to the two tabs on the upper part of the stand.  
2. Lower the monitor so that the monitor mounting area snaps on   to   or   locks on to the stand.   
Connecting Your Monitor  
To connect your monitor to the computer perform the following steps/instructions:  
l Turn off your computer and disconnect the power cable.   
l Connect either the white (digital DVI - D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your 
computer. Do not use both cables on the same computer.  Use both the  cables only when they are connected to two different computers with 
appropriate video systems.    
Connecting the White DVI Cable  
 
Connecting the Blue VGA Cable  NOTE:  The stand is detached and extended when the monitor is shipped from the factory.
CAUTION:  Before you begin any of the procedures in this section, follow the  Safety Instructions .    
						

							 
After you have completed connecting the DVI/VGA cable, follow the procedure below to connect the USB cable to the computer and complete your monitor 
setup:  
l Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer.   
l Connect USB peripherals to the downstream USB ports (rear or side) on the monitor. (See  rear  or  bottom  view for details.)   
l Plug the power cables for your computer and monitor into a nearby outlet.   
l Turn on the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an image, see  Solving Problems .   
l Use the cable holder on the monitor stand to organize the cables.   
Organizing the Cables  
After attaching all the necessary cables to your monitor and computer, (See  Connecting Your Monitor  for cable attachment,) use the cable management slot 
to organize all cables as shown above.  
Attaching the Soundbar  NOTE:  The graphics are used for the purpose of illustration only. Appearance of the computer may vary.  
						

							 
Removing the Stand  
Complete the following steps to remove the stand:  
 
1. Rotate the stand to allow access to the stand release button.  
2. P ress and hold the Stand release button.  
3. Lift the stand up and away from the monitor .   
Back to Contents Page    NOTICE:  Do not use with any device other than the Dell Soundbar. 
NOTE: Soundbar Power Connector +12V DC output is for optional Dell Soundbar only. 
1. Working from the rear of the monitor, attach the Dell Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2.   Slide the Dell Soundbar to the left until it snaps into place.
Connect the Dell Soundbar with the DC power connector.
4.   Insert the mini stereo plug from the rear of the Dell Soundbar into the computers audio output jack.
NOTE:   To prevent scratches on the LCD screen while removing the stand,   ensure that the monitor is placed on a clean surface.  
						

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Solving Problems    
 
   Troubleshooting Your Monitor  
   Common Problems  
   Product Specific Problems  
   Universal Serial Bus Specific Problems  
   Dell™ Soundbar Troubleshooting  
   
Troubleshooting Your Monitor  
Self - Test Feature Check  
Your monitor provides a self - test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly 
connected but the monitor screen remains dark, run the monitor self - test by performing the following steps:   
1. Turn off both your computer and the monitor.   
2. Unplug the video cable from the back of the computer. To ensure proper Self - Test operation, remove both the Digital (white connector) and the Analog 
(blue connector) cables from the back of computer.   
3. Turn on the monitor. 
   
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.   
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.   
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning 
properly.  
Common Problems  
The following table contains general information about common monitor problems you might encounter and the possible solutions.   CAUTION:  Before you begin any of the procedures in this section, follow the  Safety Instructions .  
The floating dialog box should appear on - screen (against a black background), if the monitor cannot sense a video signal and is working correctly. 
While in self - test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously 
scroll through the screen. 
or
or  
Common Symptoms   What You 
Experience   Possible Solutions  
No Video/ Power LED off No picture l Ensure that the video cable connecting the monitor and the computer is properly connected and secure.    
l Verify that the power outlet is functioning properly by using any other electrical equipment.    
l Ensure that the power button is depressed fully .    
No Video/ Power LED on No picture or no 
brightness l Increase brightness & contrast controls via OSD.  
l Perform monitor self - test feature check.  
l Check for bent or broken pins in the video cable connector.    
Poor Focus Picture is fuzzy, 
blurry, or ghosting l Perform Auto Adjust via OSD.  
l Adjust the Phase and Pixel Clock controls via OSD.  
l Eliminate video extension cables.  
l R eset the monitor to Factory Settings.  
l Change the video resolution to the correct aspect ration (16:10).  
Shaky/Jittery Video Wavy picture or 
fine movement l Perform Auto Adjust via OSD.  
l Adjust the Phase and Pixel Clock controls via OSD.  
l R eset the monitor to Factory Settings.  
l Check environmental factors.  
l Relocate the monitor and test in another room.      
						

							Missing Pixels LCD screen has 
spots l Cycle power on - off.  
l Pixel that is permanently off is a natural defect that can occur in LCD technology .    
Stuck - on Pixels LCD screen has 
bright spots l Cycle power on - off.  
l Pixel that is permanently off is a natural defect that can occur in LCD technology .    
Brightness Problems Picture too dim or 
too bright l Reset the monitor to Factory Settings.  
l Auto Adjust via OSD.  
l Adjust brightness & contrast controls via OSD.    
Geometric Distortion Screen not 
centered correctly l Reset the  monitor to Factory Settings.  
l Auto Adjust via OSD.  
l Adjust brightness & contrast controls via OSD.  
NOTE:  When using 2: DVI - D, the positioning adjustments are not available.    
Horizontal/Vertical Lines Screen has one or 
more lines l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.    
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor self - test feature check and determine if these lines are also in self - test mode.  
l Check for bent or broken pins in the video cable connector.    
NOTE:  When using 2: DVI - D, the Pixel Clock and Phase adjustments are not available.    
Synchronization Problems Screen is 
scrambled or 
appears torn l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.  
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor self - test feature check to determine if scrambled screen appears in self - test mode.  
l Check for bent or broken pins in the video cable connector.  
l Restart the computer  in the  safe mode .    
Safety Related Issues Visible signs of 
smoke or sparks l Do not perform any troubleshooting steps.  
l Contact Dell immediately.   
Intermittent Problems Monitor 
malfunctions on & 
off l Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.  
l Reset the monitor to Factory Settings.  
l Perform monitor self - test feature check to determine if the intermittent problem occurs in self - test mode.    
Missing Color Picture missing 
color l Perform monitor self - test feature check.  
l Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.  
l Check for bent or broken pins in the video cable connector.    
Wrong Color Picture color not 
good l Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the 
application.   
l Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the 
Color Management is turned off.  
l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.  
Image retention  from a 
static image left on the 
monitor for a long period 
of time Faint shadow from 
the static image 
displayed appears 
on the screen l Use the Power Management feature to turn off the monitor at all times when it is not in use  (for more 
information, see  Power Management Modes ).  
l Alternatively, use a dynamically changing screensaver.