Canon Sx80 Multimedia Projector Users Manual
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121 Table of Contents Safety Instructions Before Use Projecting an Image Useful Functions Available During a Presentation Setting Up Functions from Menus Projecting an Image from a Digital Camera or an USB Flash Memory Connecting the Projector to Network Appendix Index Appendix
122 Troubleshooting WARNING Lamp Flash Patterns The WARNING lamp on the Control Panel flashes in red when there is a trouble in the pro- jector. Turn off the projector, wait until the cooling fan stops, and remove the power plug from the AC outlet before dealing with the trouble. Flash Pattern Meaning Countermeasure One flash Temperature, abnormalityThe temperature inside the projector is too high for some reason or the outside air temperature is higher than the specified one. If the problem is inside the projector, check whether the projector is installed and operated normally, turn off the projector to cool its inside, and retry projection. If the air intake or exhaust vent is blocked, remove the obstacle. If the same warning occurs again, the projector may be defective. Contact your dealer. Two flashes Faulty lamp The lamp has burnt out. Replace the lamp with a new one. If the same warning is experienced again, the lamp drive circuit may be defective. Contact your dealer. Three flashes Faulty lamp coverThe lamp cover is open. Turn off the projector and unplug it from the power outlet, then install the lamp cover and turn on the pro- jector again. If the lamp cover has been installed properly, the lamp cover detection switch may be defective. Contact your dealer. Four flashes Faulty cooling fanThe cooling fan or another component may be defective. Con- tact your dealer. Five flashes Faulty power supplyThe abnormal voltage is applied to some parts in the power supply or any other failure may be occurred. Turn off the projec- tor and unplug it from the power outlet, then plug it to the outlet and turn on the projector again. Contact your dealer if the same warning is given. Six flashes System failure Some of the functions may be defective. Turn off the projector and retry projection. If the same warning is experienced again, contact your dealer.
123Troubleshooting Appendix Symptoms and Solutions ■You cannot turn on the projector. ■You cannot project an image from the projector. Cause Countermeasure The power cord is not connected correctly.Check whether the power cord is connected correctly. (P42) Check that [Key lock] is not enabled. (P94) The power cord has just been con- nected.You cannot turn on the projector until the POWER indicator turns red after connecting the power plug. (P42) The lamp cover is open. Unplug the power cord from the power outlet and correctly install the lamp cover and then turn on the projector again. The safety device has activated because you put the projector in the carrying bag during the cooling fan was rotating.When the safety device is active, the POWER lamp does not turn on when you connect the power cord. You cannot release the safety device. Contact your dealer. The safety device is activated because the air intake or the exhaust vent is blocked and the internal temperature of the projec- tor is increased.When the safety device is active, the POWER lamp does not turn on when you connect the power cord. You cannot release the safety device for safety reason. Remove any obstacle that is blocking the air intake or exhaust vent and contact your dealer. Cause Countermeasure Any connection cable is con- nected incorrectly.Check whether the projector is connected to the computer or AV equipment correctly. (P34, P47) 20 seconds have not passed since the projector was turned on. When the projector is turned on, the Opening window is dis- played for approximately 20 seconds. To project an image immediately, press the OK button on the remote control or top control. (P42) No image is sent from the AV equipment.Check that an image is played on the connected digital camera, video camcorder, DVD, etc. The wrong video terminal or signal type is selected.Check that the correct video terminal and signal type are selected. (P34, P47) No input signal type has been selected.Press the INPUT button to select an appropriate input signal type. (P48) The video signal type is incorrect. Check whether the selected signal type is correct. (P74, P75, P133) The BLANK function has been selected.Press the BLANK button on the remote control. (P64) No image is sent due to the prob- lem in the computer.Turn on the projector and computer in this order again.
Troubleshooting 124 ■A digital camera or USB flash memory is not recognized. ■You cannot hear sound. Cause Countermeasure The external monitor output is not set on the notebook computer cor- rectly.Turn on the external monitor output on the notebook com- puter. To turn on the external monitor output, press the [LCD] or [VGA] function key or a key with an icon for the external monitor, while holding down the [Fn] key on the keyboard of the notebook computer. (P44) The combination of keys used to perform this operation varies among computer manufacturers. For more detailed informa- tion, refer to the Users Manual that came with your com- puter. The displayed image is not the same as that displayed on the computer.Check whether the dual screen (multi-display) mode is selected on the computer. If the dual screen mode has been selected, change it to the simultaneous display mode on the computer. The output setting method varies among computer manufac- turers. For more detailed information, refer to the Users Man- ual that came with your computer. The lens cap is not removed. Remove the lens cap. Cause Countermeasure PictBridge is not supported. Equipment not supporting PictBridge is not recognized. Refer to the Users Manual for the relevant equipment. (P104) The mass storage class is not sup- ported.USB flash memory not supporting the mass storage class is not recognized. Refer to the Users Manual for USB flash memory. (P108) Cause Countermeasure The audio cable is not connected correctly.Check the cable connection of the audio cable. (P34) The MUTE function is enabled. Press the MUTE button on the remote control. (P65) The volume level is adjusted to the minimum.Press the VOL button on the remote control or the VOL+ but- ton on the top control to adjust the volume level. (P65) An audio cable with a built-in resis- tor is used.Use an audio cable without a built-in resistor.
125Troubleshooting Appendix ■The projected image is blur. ■You cannot project an image appropriately. ■The projector is forced to be turned off. Cause Countermeasure The image is out of focus. Adjust the focus. (P52) The distance to the screen is too short.Check whether the distance to the screen is appropriate. If the distance is shorter than approximately 1.2m (3.9), the projector cannot focus on the screen. (P31, P134) The projector is not placed straight in front of the screen.Check whether the projector is placed obliquely to the screen. A slight error in the projection angle can be cor- rected through the keystone adjustment function. (P53) The projector has been moved to a place where the temperature var- ies a lot.When the projector is moved from a low-temperature place to a high-temperature place, condensation may form on the lens. The condensation will evaporate a while later and the projector will be able to project a normal image. The lens is stained. Clean up the lens. (P127) Cause Countermeasure The projected image is inverted in the vertical or horizontal direction.The ceiling mounted/rear projection setting is incorrect. Check the [Image flip H/V] setting in the [Display settings] menu. (P81) Cause Countermeasure The air intake or exhaust vent is blocked. Check whether the air intake or exhaust vent is blocked. If the air intake or exhaust vent is blocked, the temperature inside the projector rises and the power is automatically turned off to protect the projector. (The WARNING lamp flashes once.) Wait until the internal temperature gets down, and then turn on the projector without blocking the intake and exhaust vents. (P22, P23, P42) The air filter is dirty. Check whether the bottom air filter is clogged with dust. If the air filter is clogged, clean or replace the air filter. (P128) The lamp has exploded (or it is defective).Check whether the lamp has exploded. If the lamp has exploded, replace it. The lamp may be defective if it has not exploded. Check the lamp by replacing it with a spare lamp if you have one. (P16, P129, P130) The operating temperature is inap- propriate.Check whether the operating temperature is 5 to 35°C. (P18) If you use the projector at 2300 meters or higher above sea level, contact your dealer. Other reasons The projector may be damaged. Contact your dealer.
Troubleshooting 126 ■You cannot operate the remote control. Cause Countermeasure Batteries are not installed properly or they have run out.Check whether batteries are installed correctly. If batteries are installed correctly, replace them with new batteries. (P28) You are operating the remote con- trol from the outside of the remote control operating range.Check whether you are operating the remote control within the remote control operating range. (P28) There is an obstacle between the projector and the remote control.Remove the obstacle between the infrared remote receiver of the projector and the remote control or point the remote control to an obstacle-free path. You are operating the remote con- trol under an inappropriate operat- ing environment.Check whether the infrared remote receiver of the projector is exposed to direct sunlight or strong light of lighting appa- ratus. (P28) The channel setting of the remote control does not match with the setting of the projector.Check whether the channel setting of the remote control has been changed. You can check the [Remote control] setting in the [System settings] menu. (P96) The key lock function is prohibiting the remote control operation.Check whether [Key lock] is enabled to disable the remote control operation. In the System settings menu, set [Key lock] to [Off]. (P94)
127 Appendix Maintenance Cleaning the Projector Clean the projector frequently to prevent dust from settling on the surface. A dirty lens may ruin the quality of the projected image. Wipe the projectors main unit softly with a soft cloth. If the projector is heavily soiled, soak the cloth in water with a small amount of detergent in it, squeeze the cloth very well, and then wipe the projector with it. After cleaning, wipe the projector with a dry cloth. The main unit is very hot immediately after turning off the projector. Wait until the projector cools down sufficiently (more than 1 hour) before cleaning the projector. Otherwise, you may get burned or injured. Before cleaning the projector, be sure to remove the power plug from the AC outlet. Other- wise, electric shock or fire may result. Never use volatile cleaning liquid or benzine, as these may damage the finish of the pro- jector. When using a chemical dust cloth, make sure to read the instructions thoroughly. When cleaning the projectors lens, use a commonly available air blower or lens cleaning paper. The lens surface is easily damaged, so do not use a hard cloth or tissues. Caution When Not Used for an Extended Period of Time Be sure to attach the lens cap on the lens and store in the supplied carrying bag.
Maintenance 128 Cleaning and Replacing the Air Filter An air filter is installed in the air intake vent on the bottom of the main body to protect the internal lens and mirror from dust. Should the air filter become clogged with dust, the pro- jector may be damaged since it will block the air flow into the projector and raises the internal temperature of the projector. ■Cleaning the Air Filter Turn the projector upside down, remove the cover by pushing the latch, remove the air fil- ter, and clean it with a vacuum cleaner. Clean the air filter frequently. ■Replacing the Air Filter 1Turn off the projector, disconnect the power plug from the AC outlet, and let the projector stand for at least 1 hour. 2Remove the filter cover by pushing the position of the arrow. 3Remove the air filter. 4Install a cleaned or new air filter. 5Install the filter cover securely without any space. The main unit is very hot immediately after turning off the projector. Wait until the projector cools down sufficiently (more than 1 hour) before cleaning the projector. Otherwise, you may get burned or injured. Before cleaning or replacing the air filter, be sure to remove the power plug from the AC out- let. Otherwise, electric shock or fire may result. Do not insert any object into the projector through the air filter opening. You may suffer elec- tric shock or injury due to the high-voltage parts or rotating parts. Handle the air filter carefully. If damaged, the air filter will not work appropriately Replace the air filter whenever you replace the lamp. An air filter can be ordered from your dealer. Caution
129Maintenance Appendix Replacing the Lamp When the time of use of the lamp exceeds the certain amount of time, the following mes- sage (two types) is displayed for 10 seconds every time the projector is turned on. 1,800 - less than 2,000 hours Over 2,000 hours After the above screens (two types) have been displayed for 10 seconds and disap- peared, all buttons become operable. You can check the time of use of the lamp in [Lamp counter] in the [System settings] menu (P98). ■About the Replacing Lamp This projector uses the following lamp. Lamp type No.RS-LP05 This message will not be displayed again if you select [Cancel] in response to the mes- sage Do you want to display this message again?. Be sure to use the specified lamp. A lamp can be ordered from your dealer. When replacing the lamp, turn off the projector, wait until the cooling fan stops, remove the power plug from the AC outlet, and let the projector stand for at least 1 hour. Otherwise, you may get burned because the main unit is very hot immediately after the projector is turned off. Do not touch the inner glass surface when you replace the lamp. Otherwise, the projector s performance may degrade. Make sure to handle the lamp carefully and correctly since it may explode if it is scratched or shocked. If a lamp explodes, follow the instructions under If a Lamp Explodes on page 16. Do not remove screws unless specified. * [], the OK button, and the POWER but- ton are available during this message is dis- played. (When you press the POWER button, Push POWER button again to turn off the power. message appears.) *The POWER button is available during this message is displayed. (When you press the POWER button, Push POWER button again to turn off the power. message appears.) Caution
Maintenance 130 ■Replacing the Lamp 1Turn off the projector, disconnect the power plug from the AC outlet, and let the projector stand for at least 1 hour. 2As shown in the figure, insert a flat- head screwdriver in the gap and remove the lamp cover by raising it. 3Loosen two screws with a philips-head screwdriver and then pull up the han- dle. * Pull up the handle as shown in the figure. 4Remove the lamp while holding the center of the handle. 5Fully insert a new lamp and secure it with two screws. * After the installation, be sure to push down the handle. 6As shown in the figure, replace the lamp cover. Check whether the lamp cover is installed securely. 7Turn on the projector. 8Bring up the menu and select [System settings] -> [Other settings] -> [Lamp counter]. (P98) 9Select [Reset] -> [OK] to reset the lamp counter.