Canon printer PIXMA mini320 User Manual
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28Routine Maintenance (2)Select Maintenance , then press the OK button. (4) Select Yes, then press the OK button. The nozzle check pattern is printed and the confirmation screen of patterns is displayed. 3Examining the nozzle check pattern. z When there is more than one white stripe on the print check patterns:Select Also B, then press the OK button The confirmation screen of Cleaning is displayed. Select Yes to start the cleaning. See “Print Head Cleaning” on right column. „ Print Head Cleaning Clean the Print Head if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary. 1Prepare for printing. Turn on the printer. See “Turning On/Off the Printer” on page 6. 2Start Print Head Cleaning. (1) Select Settings on the Home screen, then press the OK button. (2) Select Maintenance , then press the OK button. 3Print the nozzle check pattern to verify that the Print Head Nozzles are clean. When Print Head Cleaning finishes, the confirmation message is displayed. Select Yes to print the Nozzle Check Patte rn, and verify the Print Head Nozzles. See “Printing the Nozzle Check Pattern” on page 27. (3) Select Nozzle check pattern , then press the OK button. The confirmation screen of Nozzle check pattern is displayed. zWhen all print check patterns are successfully printed: Select All A, then press the OK button. When no white stripes appear When white stripes appear Note If the problem remains after performing Print Head Cleaning twice, try Print Head Deep Cleaning. (3) Select Cleaning , then press the OK button. (4) Select Yes, then press the OK button. Print Head Cleaning starts. ImportantDo not perform any other operations until the Print Head Cleaning finishes. This takes about 1 minute.
29 Routine Maintenance „ Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary. 1Prepare for printing. Turn on the printer. See “Turning On/Off the Printer” on page 6. 2Start Print Head Deep Cleaning. (1) Select Settings on the Home screen, then press the OK button. (2) Select Maintenance , then press the OK button. 3Print the nozzle check pattern to verify that the Print Head Nozzles are clean. When Print Head Deep Cleaning finishes, the confirmation message is displayed. Select Yes to print the Nozzle Check Pattern, and verify the Print Head Nozzles. See “Printing the Nozzle Check Pattern” on page 27. „ Aligning the Print Head If print quality is poor, adjust the Print Head position. It may solve the problem. 1Prepare for printing. (1) Turn on the printer. See “Turning On/Off the Printer” on page 6. (2) Load one sheet of the supplied 5 x 7 / 127.0 x 177.8 mm paper or same-sized Canon genuine paper in the Rear Tray. (3) Make sure that the Paper Thickness Lever is set to the right. 2Adjust the print head position. (1)Select Settings on the Home screen, then press the OK button. (2) Select Maintenance , then press the OK button. (4) Select Yes, then press the OK button. The pattern is printed and the Print Head is aligned automatically. This takes about 3 minutes. ImportantDo not perform any other operations until the Print Head Deep Cleaning finishes. This takes about 90 seconds. NoteIf the print head nozzles are still not clean, turn off the printer and perform another Print Head Deep Cleaning after 24 hours. If this does not resolve the problem, the Print Head may be damaged. Contact your Canon service representative. (3) Select Deep cleaning , then press the OK button. (4) Select Yes, then press the OK button. Print Head Deep Cleaning starts. ImportantBe sure to use the following paper. Photo Paper Plus Glossy (PP-101) 5 x 7 / 127.0 x 177.8 mm Notez The print head alignment pattern is printed in black and blue. z If adjustment was not done successfully, the “Auto head align has failed. Press the OK button and repeat operation. .” error message is displayed on the LCD. For details, see “Error Message Is Displayed on the LCD” on page 35. (3) Select Auto head align , then press the OK button. NoteIf you select Head alignment print , the printer exits the process after printing the current adjustment values.
30Routine Maintenance Replacing an Ink Tank This section explains the way to confirm the ink status and the procedure to replace an ink tank. When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of the error. See “Error Message Is Displayed on the LCD” on page 35 and confirm how to handle it. „Getting the Ink Status Information You can confirm the status of the ink tank in the following ways: z“With the LCD of this Printer” below. z “With the Ink Lamp” on right column. When printing from your computer, error messages appear on your computer screen as well. z With the LCD of this Printer You can confirm the status of the ink tank in the remaining ink volume screen on the LCD. 1Make sure that the printer is turned on, then press the HOME button. The HOME screen is displayed. 2Press the left Function button. The screen as shown below will be displayed. An error message may appear on the LCD during printing. z With the Ink Lamp You can confirm the status of the ink tank by the ink lamp. Open the Printer Cover of the printer to confirm how the ink lamp lights or flashes. zInk lamp is onThe ink tank is correctly set and there is enough ink remaining to print. zInk lamp is flashingFlashing slowly (at around 3-second intervals) ......Repeats Ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available. Flashing quickly (at around 1-second intervals) ......Repeats The ink tank is empty. Replace it with a new one. z Ink lamp is offThe tank is not set properly. Press the mark on the ink tank until the tank clicks into place. If the lamp is still off after reinserting the ink tank, there has been an error and the printer cannot print. Notez For information on the compatible ink tank, refer to the back cover of this manual. z If printing becomes faint or white streaks appear despite sufficient ink levels, see “When Printing Becomes Faint or Colors Are Incorrect” on page 27. Confirm whether any symbols are displayed here. Ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available. Ink may have run out. See “The following ink may have run out. Replacing the ink tank is recommended. U041” on page 35 and take the appropriate action. NoteThe ink status information is also displayed in the screen that appears during printing. Ink has run out. See “The following ink has run out. Replace the ink tank. U170” on page 36 and take the appropriate action.
31 Routine Maintenance „Replacing an Ink Tank 1Make sure that the printer is turned on. 2Open the Printer Cover. 3Remove the empty ink tank. Important Handling Ink zTo maintain optimal printing quality, we recommend the use of specified Canon genuine ink tank. Refilling ink is not recommended. zOnce you remove an ink tank, replace it immediately. Do not leave the printer with an ink tank removed. zReplace an empty tank with a new one. Inserting a partially used ink tank may cause the nozzles to clog. Furthermore, with such a tank, the printer will not be able to inform you when to replace the tank properly. zOnce an ink tank has been installed, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use. zColor ink is consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the printers performance. When an ink tank is out of ink, replace it immediately with a new one. (1)Slide the Lock Switch toward the right to open the Printer Cover. The Print Head Holder moves to the center. ImportantIf the Printer Cover is left open for more than 10 minutes, the Print Head Holder moves to the right. Close and reopen the Printer Cover to return the holder to the center. (1)Push the tab.(2)Remove the ink tank. ImportantzHandle ink tank carefully to avoid staining clothing or the surrounding area. zDiscard empty ink tank according to the local laws and regulations regarding disposal of consumables.
32Routine Maintenance 4Prepare a replacement ink tank. 5Insert the ink tank. 6Close the Printer Cover. (1)Unpack a new ink tank and remove the orange protective cap. Discard the cap once it is removed. ImportantzDo not touch the electrical contacts (A) on the ink tank. Doing so can cause the printer to malfunction or become unable to print. zDo not re-attach the protective cap once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables. zDo not touch the open ink ports (B) once the protective cap is removed, as this may prevent the ink from being ejected properly. (A) (B) (1)Insert the new ink tank slightly slanted to meet the on the ink tank to on the printer. (1) (2)Push down on the mark on the ink tank until it clicks into place. Ensure that the ink lamp is lit red. (2) ImportantIf the front (innermost) part of the ink tank (A) is sticking up, push down on the Canon logo on the ink tank as illustrated below. Do not remove the ink tank forcibly. NoteWhen you start printing after replacing the ink tank, Print Head Cleaning is performed automatically. Do not perform any other operations until Print Head Cleaning finishes. (A) (1)Lift the Printer Cover and pull the Lock Bar close. (2)Close the Printer Cover firmly until it clicks into place. (2)(1)
33 Changing the Printer Settings Changing the Printer Settings This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Date display as an example. 1Make sure that the printer is turned on, then press the HOME button. The HOME screen is displayed. 2Display the Device settings screen. (1)Select Settings on the Home screen, then press the OK button. (2) Select Device settings , then press the OK button. The Device settings screen is displayed. 3Select the menu. (1)Select the setting item, then press the OK button. The setting screen for the selected item is displayed. (2) Select the menu, then press the OK button. 4Change the settings. (1) Select the setting item, then press the OK button. Print settings „Ink drying wait time Use this setting only if the print surface becomes smudged. Wireless print settings For details, see “Setting the Page Size, Media Type, and Layout When Printing from a Mobile Phone or a PDA” on page 25. Bluetooth settings For details, refer to the User’s Guide on-screen manual. PictBridge settings For details, see “Settings on the Printer” on page 23. ImportantBe sure to set this back to Standard after printing since it takes longer than usual for one printing.
34Changing the Printer Settings Other settings „Date display Changes the display format of shooting dates when printed. „Read/write attribute Selects whether to allow data to be written onto memory cards from a computer. „Slide show setting Selects Image quality: Standard or Image quality: High for the image display quality of the slide show. Language selection Changes the language for LCD messages and menus. Reset setting You can change the settings back to the default, except for the LCD language and the position of the Print Head.Notez When Date ON is selected on the advanced print settings screen, the shooting date is printed in the date display format you selected. For print setting, see “Advanced Print Settings Screen” on page 15. z The shooting date format is as specified in the DPOF setting from DPOF printing. ImportantzRemove the memory card before changing this setting. For details, refer to the User’s Guide on-screen manual. z When you write the data on the memory card, connect the printer with the AC adapter. The printer cannot be set to the Read/write mode with using the optional battery. The printer can be set to the Read/write mode when using both the AC adapter and optional battery, but do not remove the AC adapter when you write the data on the memory card. z If you set this setting to Read/write mode, card direct printing cannot be done. After you finish operation of the memory card dedicated drive, be sure to set it back to Read-only mode . And also, when you turn off the printer, the Read/ write mode will be canceled and the setting is returned to the Read-only mode when you turn on the printer next time. NoteWhen Image quality: High is selected, it may take time until images are displayed.
35 Troubleshooting Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the printer. z “Error Message Is Displayed on the LCD” on page 35 z “LCD Cannot Be Seen At All” on page 38 z “An Unintended Language Is Displayed on the LCD” on page 38 z “Cannot Install the Printer Driver” on page 39 z “Cannot Connect to Computer Properly” on page 40 z “Print Results Not Satisfactory” on page 40 z “Printer Does Not Start” on page 43 z “Paper Does Not Feed Properly” on page 43 z “Paper Jam” on page 43 z “The Power Lamp (blue) and Alarm Lamp (orange) Flash Alternately” on page 44 z “Error Message Appears on a PictBridge Compliant Device” on page 44 z “Cannot Remove a Memory Card” on page 46 z “Cannot Print Properly through Wireless Communication” on page 46 Error Message Is Displayed on the LCD NoteThis section mainly describes the methods of printer operation for troubleshooting. To handle problems using your computer, refer to “Troubleshooting” in the User’s Guide on- screen manual. For details on how to view the on-screen manuals, “Reading the On- screen Manuals” on page 47. CauseAction The following ink may have run out. Replacing the ink tank is recommended. U041 If the lamp on the ink tank is flashing, ink may have run out. Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The printer may be damaged if printing is continued under the ink out condition. See “Replacing an Ink Tank” on page 30. The print head lock lever is not properly applied. Open the cover and press the lock buttons on both ends of the lever.zThe lock lever of the Print Head is not set properly (there are two tabs of the lock lever). Push both tabs (left and right) until each clicks into place. zThe ink tank is not set properly. Push the ink tank until it clicks into place. The following ink tank cannot be recognized. U043 The ink tank is not set properly. Push the ink tank until it clicks into place and ensure that the ink lamp is lit red. Print head is not installed. Install the print head. U051 The type of print head is incorrect. Install the correct print head. U052 Remove the Print Head and then reinstall it. If the error is not resolved, the Print Head may be damaged. Contact your Canon Service representative. The following ink tank cannot be recognized. U140 U150 zThe ink tank is not compatible with this printer. (The lamp on the ink tank is off.) Install an appropriate ink tank. See “Replacing an Ink Tank” on page 30. zAn Ink tank error has occurred. (The lamp on the ink tank is off.) Replace the ink tank. See “Replacing an Ink Tank” on page 30. CauseAction
36Troubleshooting The following ink has run out. Replace the ink tank. U170 Ink has run out. (The lamp on the ink tank flashes.) Replace the ink tank and close the Printer Cover. Printing under the current condition may damage the printer. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the Stop/Reset button for at least 5 seconds, and then release it. * With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition. See “Replacing an Ink Tank” on page 30. NoteIf the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed in the remaining ink volume screen on the LCD. See “Getting the Ink Status Information” on page 30. Printer detected ink out condition of the following ink. Replace the ink tank. U180 Printer detected ink out condition. (The lamp on the ink tank flashes.) Replace the ink tank and close the Printer Cover. Printing with an ink tank that was once empty may damage the printer. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the Stop/Reset button for at least 5 seconds, and then release it. * With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or refilled ink tank. See “Replacing an Ink Tank” on page 30. NoteIf the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed in the remaining ink volume screen on the LCD. See “Getting the Ink Status Information” on page 30. CauseActionThere are no photos in memory card.zThere are no image data saved on the memory card that can be read by this printer. zThe printer may not recognize the file if the file name or the folder path contains certain characters. Use only alphanumeric characters. zPhoto data edited or processed on a computer must be printed from the computer. The ink absorber is almost full. Press [OK] to continue printing. Contact the service center. The printer has a built-in ink absorber to hold the ink used during Print Head Cleaning, for example. This error message indicates that the ink absorber is nearly full. Press the OK button to cancel the error so you can continue printing. However, because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced, you are recommended to contact your Canon service representative as early as possible (You will need to replace a particular part of the printer). The device may be incompatible. Remove the device and check the manual supplied with the connected device. zA communication time out occurs if an operation takes too long or if it takes too much time to send data. This may cancel printing. In such cases, disconnect and reconnect the USB cable. When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the printer. You may also have to turn on your device or select Play mode manually after connecting the device to the printer. Perform necessary operations before connecting your device referring to its instruction manual. If the error is still not resolved, check if you can print another photograph. zCheck your device connected to the printer. Only PictBridge compliant devices or the optional Bluetooth Unit BU-20 can be connected to the printer for direct printing. CauseAction
37 Troubleshooting Printer error has occurred. Turn off power then back on again. If problem persists, see the manual. Follow the procedure below to resolve the problem. (1) Turn off the printer, and unplug the power cord of the printer from the power supply. If you are attaching the optional battery, remove it once. (2) After a while, plug the power cord of the printer back in, and then turn on the printer. If the same error occurs, make sure that the ink tank is set properly. If the ink tank is not set properly, do not remove it forcibly. See Step 5 of “Replacing an Ink Tank” on page 30 and set the ink tank properly. After that, perform the steps (1) and (2) above once again. No battery. Turn printer off and use the AC adapter or install a charged battery. The optional battery is running low. (1) Turn off the printer. (2) Connect the supplied AC adapter or attach the charged battery, then turn on the printer. For details on how to charge the battery, refer to the manual supplied with the battery. The card is currently write-enabled. Set to read-only mode before performing operation. The Card Slot is set to Read/write mode. You cannot print in this mode. After writing on the memory card, set to Read-only mode again. An unsupported USB hub is connected. Remove the hub. If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the printer.CauseAction CautionIf you cannot confirm that the ink tank is set properly since the Print Head Holder moves to the right, contact your Canon service representative. Auto head align has failed. Press [OK] and repeat operation. Possible causes are as follows: zPaper of size other than 5 x 7 / 127.0 x 177.8 mm is loaded in the Rear Tray. Press the OK button on the printer to dismiss the error message, then load one sheet of the supplied 5 x 7 / 127.0 x 177.8 mm paper or same-sized Canon genuine paper* in the Rear Tray. zPaper is not loaded in the Rear Tray. Press the OK button on the printer to dismiss the error message, and then load paper in the Rear Tray. zPaper is loaded with the wrong side facing upwards. Press the OK button on the printer to dismiss the error message, then load one sheet of the supplied 5 x 7 / 127.0 x 177.8 mm paper or same-sized Canon genuine paper* with printing side up in the Rear Tray. zThe Paper Guide is not touching the edge of paper. If the Paper Guide is not touching the edge of paper, the paper at a slant passes through inside the printer and the Auto Head Alignment may be failed. Press the OK button on the printer to dismiss the error message, then load one sheet of the supplied 5 x 7 / 127.0 x 177.8 mm paper or same-sized Canon genuine paper* in the Rear Tray. * Use the following paper.Photo Paper Plus Glossy PP-101zPrint Head nozzles are clogged. Press the OK button on the printer to dismiss the error message, and print the nozzle check pattern to check the status of the Print Head. To print the nozzle check pattern, see “Printing the Nozzle Check Pattern” on page 27. zThe Paper Output Slot is exposed to strong light. Press the OK button on the printer to dismiss the error message, and then adjust your operating environment and/or the position of the printer so that the Paper Output Slot is not exposed directly to strong light. After carrying out the above measures, if the problem continues after aligning the Print Head again, press the OK button to dismiss the error message, and then perform Manual Print Head Alignment. CauseAction