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Canon printer Color imageCLASS MF9280Cdn User Manual

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    12-46
    If You Cannot Solve a Problem
    Troubleshooting
    
    If You Cannot Solve a Problem
    Customer Support (U.S.A.)
    If you cannot solve the problem after having referred to the information in this chapter, contact Canon 
    Customer Care Center at 1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00 
    P.M. ET. On-line support is also available 24 hours a day at the website http://www.canontechsupport.com.
    Customer Support (Canada)
    Canon Canada Inc., off ers a full range of customer technical support options*:
    For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and 
    answers to frequently asked questions, visit http://www.canon.ca/
    Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still 
    under warranty 1-800-652-2666
    For the location of the authorized service facility nearest you, visit  
    http://www.canon.ca/ or 1-800-652-2666
    If the problem cannot be corrected by using one of the above technical support options, repair options are 
    available at the time of your call to the live technical support number above or via the website at http://
    www.canon.ca/
    * Support program specifics are subject to change without notice.
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    12-47
    If You Cannot Solve a Problem
    Troubleshooting
    Please have the followng nformaton ready when you contact Canon:
    Product name Color imageCLASS MF9280Cdn/Color imageCLASS MF9220Cdn
    Serial number (on the label located on the top inside part of the front cover)
    Place of purchase
    Nature of problem
    Steps you have taken to solve the problem and the results
     If the machine makes strange noises, emits smoke or odd odor, turn off the main power switch immediately, disconnect the power cord, and contact Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.
     Attempting to repair the machine yourself may void the limited warranty.
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    12-48
    If You Cannot Solve a Problem
    Troubleshooting 
    						
    							
    Machine Settings
    
    This chapter explains how to change and check the machine settings.
    Machine Settings
    Chapter
    13
    Machine Settings .......................................................13-2
    Printing USER’S DATA LIST  .............................................13-2
    Accessing the Setting Menu  .........................................13-3
    Setting Menu  .............................................................13-5
    Paper Settings  ....................................................................13-5
    Volume Settings  ................................................................13-6
    Common Settings  .............................................................13-6
    Communications Settings  .............................................13-8
    Address Book Settings  ..................................................13-10
    Printer Settings  ................................................................13-13
    Timer Settings  ..................................................................13-18
    Adjustment/Cleaning  ....................................................13-19
    Report Settings  ................................................................13-20
    System Management Settings  ...................................13-21    
    						
    							
    13-2
    Machine Settings
    Machine Settings
    
    Machine Settings
    You can adjust the machine settings from the Setting Menu to customize the way the 
    machine works. To see the list of current settings, print out USER’S DATA LIST.
    Printing USER’S DATA LIST
    1 
    Press  (Main Menu). 
    2 
    Press the right Any key to select 
    .
    3 
    Use [▼], [▲], or  (Scroll Wheel) to 
    select , then press [OK].
    4 
    Use [▼], [▲], or  (Scroll Wheel) to 
    select , then press [OK].
    5 
    Use [▼], [▲], or  (Scroll Wheel) to 
    select , then press [OK]. 
    						
    							
    13-3
    Machine Settings
    Machine Settings
    
    6 
    Use [▼], [▲], or  (Scroll Wheel) to 
    select , then press [OK].
    If you do not want to print the list, use [▼], [▲], 
    or  (Scroll Wheel) to select , then press 
    [OK].
    7 
    Press  (Main Menu) to return to the 
    Main Menu screen.
    1 
    Press  (Main Menu). 
    2 
    Press the right Any key to select 
    .
    3 
    Use [▼], [▲], or  (Scroll Wheel) to 
    select the menu you want to access, then 
    press [OK].
     
     
     
     
     
     
     
     
     
    
    Accessing the Setting Menu 
    						
    							
    13-4
    Machine Settings
    Machine Settings
    4 
    Use [▼], [▲], or  (Scroll Wheel) to 
    select a submenu, then press [OK].
    For details on the submenu, see “Setting Menu,” 
    on p. 13-5.
    5 
    To register the settings or go to a 
    submenu item, press [OK].
    6 
    Press  (Main Menu) to return to the 
    Main Menu screen. 
    						
    							
    13-5
    Setting Menu
    Machine Settings
    
    Setting Menu
    The default settings are indicated in bold text.
    Depending on the country of purchase, some settings may not be available.The menus described in this section are based on the model Color imageCLASS MF9280Cdn.Depending on the model of your machine, some settings may not be available.
    Paper Settings
    ItemSettingsApplicable Page
    Stack Bypass Paper (Std.)Off
    On
    –
    –p. 2-2
    2
    Paper SizeInch Size : LTR, LGL, STMT, EXEC, FLSC, OFI, 
    B-OFI, M-OFI, G-LTR, G-LGL, Custom Size, 
    COM10, Monarch, DL, ISO-C5, ISO-B5
    A/B Size : A4, A5, B5
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    Paper TypePlain 1, Plain 2, Recycled Paper, Color, Bond, 
    Heavy 1, Heavy 2, Transparencies, Labels, 
    Envelope
    Drawer 1
    p. 2-2
    8
    Paper SizeInch Size : LTR, LGL, EXEC, FLSC, OFI, B-OFI, 
    M-OFI
    A/B Size : A4, A5, B5
    –
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    Paper TypePlain 1, Plain 2, Recycled Paper, Color, Bond, 
    Heavy 1
    Drawer 2*
    Paper SizeInch Size : LTR, LGL, EXEC, FLSC, OFI, B-OFI, 
    M-OFI
    A/B Size : A4, A5, B5
    –
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    Paper TypePlain 1, Plain 2, Recycled Paper, Color, Bond, 
    Heavy 1
    Custom SizeSize 1
    Size 2
    –
    –p. 2-26
    * Only when the Cassette Feeding Unit-AC1 (Optional) is attached.
    ––– 
    						
    							
    13-6
    Setting Menu
    Machine Settings
    
    Volume Settings
    ItemSettingsApplicable Page
    Monitor Volume SettingsVolume Key Settings Priority
    Screen Settings Priority
    –
    –
    e-Manual
    “Introduction of the 
    Machine”
    Audible Tones
    Incoming RingOff
    On (1 to 3)(1)
    –
    –
    Entry ToneOff
    On (1 to 3)(1)
    –
    –
    Error ToneOff
    On (1 to 3)(1)
    –
    –
    TX Done ToneOff
    On (1 to 3)(1)
    –
    –
    Receive Done ToneOff
    On (1 to 3)(1)
    –
    –
    Print Done ToneOff
    On (1 to 3)(1)
    –
    –
    Scan Done ToneOff
    On (1 to 3)(1)
    –
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    Common Settings
    ItemSettingsApplicable Page
    Initial Function Settings
    e-Manual
    “Introduction of the 
    Machine”
    Select Initial FunctionMain Menu, Copy, Send/Fax, Scan to Store, 
    Direct Print*
    Set System Monitor to Def.Off
    On
    –
    –
    Status Monitor DeviceOff
    On
    –
    –
    Register Custom Keyp. 1-
    8
    Key 1Copy, Send/Fax, Fax, E-mail, I-Fax, File Server,  
    Send Log, Address Book, Search LDAP Server, 
    Favorites, One-touch, Scan to Store, Store on 
    Memory, Remote Scan, Direct Print*
    Key 2Copy, Send/Fax, Fax, E-mail, I-Fax, File Server,  
    Send Log, Address Book, Search LDAP Server, 
    Favorites, One-touch, Scan to Store, Store on 
    Memory, Remote Scan, Direct Print* 
    						
    							
    13-7
    Setting Menu
    Machine Settings
    
    ItemSettingsApplicable Page
    Brightness AdjustmentDarker - Brighter (5)
    e-Manual
    “Introduction of the 
    Machine”
    Reverse Color DisplayOff
    On
    –
    –
    Auto Clear SettingsSelected Function
    Initial Function
    –
    –
    Inch EntryOff
    On
    –
    –
    Auto Drawer Selection
    Copy
    Stack BypassOff
    On
    –
    –
    Drawer 1Off
    On
    –
    –
    Drawer 2Off
    On
    –
    –
    Printer
    Stack BypassOff
    On
    –
    –
    Drawer 1Off
    On
    –
    –
    Drawer 2Off
    On
    –
    –
    Receive
    Stack BypassOff
    On
    –
    –
    Drawer 1Off
    On
    –
    –
    Drawer 2Off
    On
    –
    –
    Other
    Stack BypassOff
    On
    –
    –
    Drawer 1Off
    On
    –
    –
    Drawer 2Off
    On
    –
    –
    Sleep Mode Energy UseLow
    High
    –
    – 
    						
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