Canon network camera VBC50iVBC50iR User Manual

6-37
Using the Picture Recording Function
Note
●When there is no more free space on the drive on which the files are sav\
ed, Log
S023 “Execution failure: Available space on the server gets low.” \
or D029 “Download
is aborted because of insufficient free space.” is output.
● If you specify settings to delete old data, please consider the possibil\
ity that the
images you have downloaded the previous day may also be deleted.
Using VBCollector
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Appendix
Chapter
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7-2
Troubleshooting
Before you contact your Canon dealer or service outlet, check the items \
listed below. If a log
message is displayed, refer to the log message list for the log details \
and the appropriate response.
The VB-C50i/VB-C50iR does not start up.
●Check that the AC cable is connected correctly.
● Switch the VB-C50i/VB-C50iR off and then on again ( → P.2-6).
VBSetup.exe does not work.
●Check that the LAN cable used for setup is connected correctly.
● Try turning off the power to the...

7-3
Appendix
Troubleshooting
I forgot the password.
●All factory defaults settings can be restored by using the Reset switch \
( → P.7-22).  The
default administration password is “VB-C50i”. The VB-C50i/VB-C50iR\
’s settings will need
to be made again, since all network settings such as the IP addresses an\
d subnet masks
are also restored to the factory defaults. Saved web page data is also deleted.
I cannot record pictures or audio.
● The amount of data that can be recorded depends on the setting....

7-4
Message
Explanation
Response
● A007 View restriction setting error (warning)
inconsistent view restriction for camera[1]
The view restriction settings are corrupted. The camera control functions 
on the affected camera cannot be used.Restore the factory default settings or reset the view restrictions.
Log Messages
Classification crit
errFault Severity
Critical fault at the software level (stops task operation)
Fault involving a malfunction (operation interrupted)
Level Error
Error
warning notice...

7-5
Appendix
Log Messages
Message
Explanation
Response
● A008 Compatibility error in the view restrictions settings (warning)
unacceptable view restriction for camera[1]
Set appropriate values for the view restrictions.
Even in the telephoto field of view, the view restriction settings cannot be 
satisfied in the horizontal or vertical direction. When this occurs, the\
 zoom 
setting is fixed at the telephoto field of view, and camera head control is 
prohibited in directions that do not satisfy the...

7-6
Message
Explanation
● A023 Detection in change of point of contact (err)
a %1 detected at In%2
%1point of contact device input change (front-edge | rear-edge | pulse | \
notch)
%2Point of contact input terminal number (1 to 2)
A  change was detected at point of contact device terminal In1 or In2.  
front-edge denotes OFF  → ON, rear-edge denotes ON  → OFF, pulse 
denotes OFF  → ON  → OFF, and notch denotes ON  → OFF  → ON. pulse 
and notch are brief (10-20 milliseconds) ON and OFF periods detected...

7-7
Appendix
Log Messages
Message
●A050 Access permission when restricting user access (info)
user %1 access granted
Explanation
During user access restriction, access has been granted to a specified u\
ser. 
This message is output for both TCP version clients and HTTP version clients.
%1User name
Message
● A101 User specification abnormality when restricting user access (notice)
user %1 not found
Explanation
During user access restriction, an unknown user has been specified. This 
message is not output...

7-8
Message
●B102 Client connection denied (notice)
%1 request denied[%2]
%1Client host IP address
%2Denial type (41 | 42 | ...)
Explanation
Response
Client connection denied by authentication error (41), timeout (42), lack of 
resources (43), audio file error (44), non-corresponding codec speci\
fication 
(45) non-corresponding stream specification (46), user level restriction 
(47), host restriction (48), client number restriction (49), operating mode 
(4a) and file number (50).
41: Check user name...