Canon Ir 2020 User Guide

Replacing the Toner Cartridge2-9
Routine Maintenance
2
3While pushing down the release tab, pull the toner cartridge 
out in the direction of the arrow in the illustration below.
4Rock the new toner cartridge five or six times to distribute the 
toner evenly inside the cartridge.
WARNING
Do not throw used toner cartridges into open flames, as they may ignite the toner remaining inside the cartridge, and result in burns or a fire.
IMPORTANT
If the toner is not distributed evenly inside the cartridge, the...

Replacing the Toner Cartridge2-10
Routine Maintenance
2
5With the side with the label facing up, insert the new toner 
cartridge in the direction of the arrow while grasping its 
handle.
6Hold the toner cartridge with one hand, and remove the seal 
by pulling it out with the other hand.
 

Replacing the Toner Cartridge2-11
Routine Maintenance
2
IMPORTANT
•Pull out the seal slowly, otherwise the scattered toner may soil your clothes, etc.
•Pull out the seal completely, otherwise the print error may occur.
•Pulling the seal upwards or downwards may break the seal. If the seal could break 
inside the toner cartridge and cannot be removed completely, the toner cartridge 
may not be used.
•Ensure the seal is pulled out completely from the toner cartridge because the toner 
may scatter and...

Replacing the Toner Cartridge2-12
Routine Maintenance
2
8Close the front cover.
CAUTION
When closing the front cover, be careful not to get your fingers caught, as 
this may result in personal injury.
IMPORTANT
Be sure to clean the roller every time you replace the toner cartridge. See “Fuser 
Roller Cleaning,” in the Reference Guide.
 

CHAPTER
3-1
3Troubleshooting
This chapter describes what to do in response to paper jams and in response to an error 
message display.
Clearing Paper Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
List of Error Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Self-Diagnostic Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Clearing Paper Jams3-2
Troubleshooting
3
Clearing Paper Jams
If a paper jam occurs, one of the following displays appears and the jam location 
indicator lights on the Control Panel.
PAPER JAM
OPEN LEFT COVER
PAPER JAM
OPEN LEFT/DRWR COVER
CHECK DOCUMENT
FINISHER PAPER JAM
OPEN LEFT COVER
FEEDER PAPER JAM
CHECK THE FEEDER
 

Clearing Paper Jams3-3
Troubleshooting
3
CAUTION
•The fixing unit and its surroundings inside the machine may become hot during 
use. When removing jammed paper or when inspecting the inside of the 
machine, do not touch the fixing unit and its surroundings, as this may result in 
burns or electrical shock.
•When removing jammed originals or paper, take care not to cut your hands on 
the edges of the original or paper.
•When removing jammed paper or when inspecting the inside of the machine, do 
not...

Clearing Paper Jams3-4
Troubleshooting
3
IMPORTANT
•If the machine’s power is turned OFF when there is a paper jam, detection of paper 
jams in the paper drawers is not possible after the power is turned back ON. Clear 
paper jams without turning the power OFF.
•If a paper jam occurs in the feeder, you cannot continue operating the machine. 
Follow the directions on the LCD display to clear the paper jam. (See “Feeder 
(DADF-P1),” in the Reference Guide.)
NOTE
Some areas that are shown to have paper jams...

List of Error Messages3-5
Troubleshooting
3
List of Error Messages
Self-Diagnostic Display
The machine is equipped with a self-diagnostic function.
Self-diagnostic (error) messages appear on the LCD display when:
•printing cannot be performed because of an operational error.
•you need to make a decision or take some action during scanning or printing.
CHANGE PAPERSIZE
Cause It is possible that the paper size detected automatically by the paper drawer 
does not match the actual paper size. Another...

List of Error Messages3-6
Troubleshooting
3
CLOSE COVER/FEEDER COVER
Cause The feeder cover is open.
Remedy Close the feeder cover.
CLOSE COVER/FINISHER COVER
Cause The front cover of the finisher is open.
Remedy Close the front cover of the finisher.
CLOSE COVER/FRONT OR LEFT COVER
Cause One or more cover is open.
Remedy Close all the covers.
CLOSE COVER/PLATEN COVER
Cause The platen cover is open.
Remedy Close the platen cover.
CLOSE DRAWER COVER
Cause The left cover of the optional paper drawer is...