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Canon Imageprograf Ipf815 Mfp M40 User Guide

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    of 960
    							Cause
    Corrective ActionThe roll width set in 
    Fit Roll Paper Width  in the
    printer driver does not match the width of the roll loa-
    ded in the printer. Hold down the Stop button for a second or more to cancel
    printing.
    Make sure the roll width selected in the dialog box displayed
    when you select  Fit Roll Paper Width in the printer driver
    matches the width of the roll loaded in the printer, and then
    try printing again. Paper size not detected.
    Cause
    Corrective ActionPaper has been loaded askew, or warped paper has been loaded. Follow these steps to reload the roll.
    1. Lift the Release Lever.
    2. Open the Top Cover.
    3. Adjust 
    the  right  edge  of  the  roll  to  make  it
    parallel to the right Paper Alignment Line.
    4. Lower the Release Lever.
    5. Close the Top Cover.
    6. If  "Not  finished  printing.  Finish  printing
    remaining  jobs?"  is  shown  on  the  Display
    Screen, press the OK  button.
    Printing  will  resume,  starting  from  the  page
    on which the error occurred.
     (See " Loading Rolls in the Printer .") →P.628
    If this error recurs after you reload the roll, re-
    move the Roll Holder from the printer, push the
    roll firmly in until it touches the Roll Holder
    flange, and reload the Roll Holder in the printer.
     (See "Attaching the Roll Holder to Rolls .") →P.623
    Follow these step to reload a sheet.
    1. Lift the Release Lever.
    2. Open the Top Cover.
    3. Adjust 
    
    the  right  edge  of  the  sheet  to  make  it
    parallel to the right Paper Alignment Line and
    the trailing edge of the sheet to make it paral- lel to the paper alignment line under the Paper
    Retainer.
    4. Lower the Release Lever.
    5. Close the Top Cover.
    6. If  "Not  finished  printing.  Finish  printing
    remaining  jobs?"  is  shown  on  the  Display Screen, press the  OK button.
    Printing  will  resume,  starting  from  the  page
    on which the error occurred. Error Message 
    > Messages regarding paper >
    iPF815
    Paper size not detected. 13
    895
     
    						
    							Cause
    Corrective ActionPaper has been loaded askew, or warped paper has been loaded.  (See "Loading Sheets in the Printer
    .") →P.651
    Because the Platen is soiled with ink or other substances, the size
    of the clear film cannot be detected. Open the Top Cover and clean the entire Platen.
     (See "Cleaning Inside the Top Cover .") →P.837
    Insufficient paper for job
    Cause
    Corrective ActionThe printer has received a print job longer than the amount of roll paper left when
    ManageRemainRoll in the printer menu is  On and one of the following settings
    is selected.
    • During 
    HP-GL/2 printing,  GL2 Settings >Paper Source  in the printer menu is
    set to an option other than  Automatic.
    • The Media Take-up Unit is in use. Press the Online button to resume
    printing.
    However, the roll paper may run
    out during the print job and you
    may not be able to print all of the
    document.
    Hold down the Stop button for a
    second or more to cancel printing.
    Either change the printer driver
    Paper Source setting or the  GL2
    Settings >Paper Source setting
    in the printer menu or replace the
    roll with a roll that has enough pa-
    per for the print job, and then try
    printing again.
    If you are using the Media Take-
    up Unit, remove the printed docu-
    ment from the Media Take-up
    Unit before replacing the roll with
    a roll that has enough paper for
    the print job, and then try printing
    again.
     (See "Removing the Roll from
    the Printer .") →P.634
     (See "Loading Rolls in the Print-
    er.") →P.628
     (See "Removing Printed Docu-
    ments from the Media Take-up
    Unit.") →P.761Error Message 
    > Messages regarding paper >
    Insufficient paper for job
    iPF81513
    896
     
    						
    							*When using the Media Take-up Unit, either hold down the 
    Stop button for a second or more to cancel printing or
    press the Online  button to continue printing. However, if you continue printing, the roll paper may run out dur-
    ing the print job and you may not be able to print all of the document. This paper cannot be used.
    Cause
    Corrective Action
    Paper that is too large for the printer has been
    loaded. Lift the Release Lever and load paper of the correct size.
     (See "Paper Sizes .") →P.620
    Paper that is too small for the printer has been
    loaded. Lift the Release Lever and load paper of the correct size.
     (See "Paper Sizes .") →P.620
    Paper has been loaded that is too small to print
    the test pattern for printhead adjustment or noz-
    zle checking. Lift the Release Lever and load unused paper A4 or larger. More
    than one sheet may be required depending on the adjustment. Roll printing is selected.
    Cause
    Corrective ActionYou have attempted to print a job sent from a computer or a test
    print sheet or other printer status information on a roll, but no roll is
    loaded. Load a roll and try printing again.
    To print on a sheet instead, hold down the  Stop
    button for more than a second to cancel printing,
    load a sheet, and then print.
     (See "Loading and Printing on Sheets .") →P.8
    Roll printing is selected, but sheets are loaded.
    Cause
    Corrective ActionA print job for rolls was received when a sheet is
    loaded.
    Follow these steps to load and print on a roll.
    1. Press the OK button and remove the sheet.
     (See "Removing Sheets .") →P.656
    2. Load a new roll.
     (See "Loading Rolls in the Printer .") →P.628
    The printer now starts printing the print job.
    Hold down the Stop button for a second or more to cancel printing. The roll is empty.
    "Lift the release lever and replace the roll."
    Cause
    Corrective Action
    The roll is empty. Follow these steps to replace the used roll with a new roll
    of the same type and size. Error Message > Messages regarding paper >
    iPF815
    This paper cannot be used. 13
    897
     
    						
    							Cause
    Corrective Action 1.
    Lift the Release Lever and remove the roll.
      (See  "Removing  the  Roll  from  the  Printer .") →P.634
     
     (See  "Removing  the  Roll  Holder  from  Rolls .") →P.637
    2. Load the new roll.
     (See "Attaching the Roll Holder to Rolls .") →P.623
     (See "Loading Rolls in the Printer .") →P.628
    3. If 
    
    no barcode was printed on the roll, specify the type
    of paper.
     (See "Selecting the Paper Type (Roll) .") →P.632
    4. If no barcode was printed on the roll, specify the paper
    length.
     
    
    (See  " Specifying  the  Paper  Length  (Roll) .") →P.633
    5. If " Not 
    
    finished printing. Finish printing remaining
    jobs?"  is  shown  on  the  Display  Screen,  press  the  OK
    button.
    Printing  will  resume,  starting  from  the  page  on  which
    the error occurred.
    There is remaining roll paper, but because it could not be
    advanced, it could not be detected. Choose a higher level of 
    Print Quality in the Advanced
    Settings of the printer driver.  (See "Giving Priority to Particular Graphic Elements
    and Colors for Printing .") →P.55
    "Press OK."
    Cause
    Corrective Action
    The roll is empty. Follow these steps to replace the used roll with a new roll of the
    same type and size.
    1. Press the OK button and remove the roll.
     (See "Removing the Roll from the Printer .") →P.634
     (See " Removing the Roll Holder from Rolls .") →P.637
    2. Load the new roll.
     (See "Attaching the Roll Holder to Rolls .") →P.623
     (See "Loading Rolls in the Printer .") →P.628
    3. If no barcode was printed on the roll, specify the type of paper.
     (See "Selecting the Paper Type (Roll) .") →P.632
    4. If no barcode was printed on the roll, specify the paper length.
     (See "Specifying the Paper Length (Roll) .") →P.633
    5. If 
    
    "Not finished printing. Finish printing remaining jobs? " is
    shown on the Display Screen, press the OK  button.
    Printing  will  resume,  starting  from  the  page  on  which  the  error occurred. Error Message 
    > Messages regarding paper >
    The roll is empty.
    iPF81513
    898
     
    						
    							Sheet removed.
    Cause
    Corrective Action
    A sheet has come out of the printer during printing. 1.
    Lift the Release Lever and remove the paper.
    2. If 
    "Not finished printing. Finish printing remaining jobs? "
    is shown on the Display Screen, press the  OK button.
    Printing will resume, starting from the page on which the error
    occurred. Sheet printing is selected.
    Cause
    Corrective ActionYou have attempted to print a test print sheet or other printer
    status information on a sheet, but no sheet is loaded. Load a sheet and try printing again.
    To print on a roll instead, hold down the  Stop button
    for more than a second to cancel printing, load a roll,
    and then print.
     (See " Loading and Printing on Rolls .") →P.3
    Regular printing is selected, but a roll is loaded.
    Cause
    Corrective Action
    A print job for printing on
    sheets was sent when a roll is
    loaded. Hold down the Stop button for a second or more to cancel printing.
    Remove the roll and load a sheet of the type and size of paper you have specified in
    the printer driver.  (See "Removing the Roll from the Printer .") →P.634
     (See "Loading and Printing on Sheets .") →P.8
    You are using a roll with the
    Media Take-up Unit, but a print
    job requiring sheets was sent. 1.
    Press the Stop button for a second to cancel the job involving sheets.
    2. Choose Paper Cutting in the menu.
    3. Press the Load/Eject  button and remove the roll.
    4. Load a sheet and resend the print job. Error Message 
    > Messages regarding paper >
    iPF815
    Sheet removed. 13
    899
     
    						
    							Paper jam.
    "Lift the release lever."
    Cause
    Corrective Action
    A paper jam occurred
    in the printer during
    printing. 1.
    Lift the Release Lever and remove the jammed paper.
     (See "Clearing Jammed Roll Paper .") →P.852
     (See "Clearing a Jammed Sheet .") →P.856
    2. If 
    "Not  finished  printing.  Finish  printing  remaining  jobs? "  is  shown  on  the  Display
    Screen, press the OK button.
    Printing will resume, starting from the page on which the error occurred. "Manually rewind the roll all the way and press OK.
    "Cause
    Corrective Action
    A paper jam occurred
    when advancing the pa-
    per. 1.
    Rewind paper on the Roll Holder manually, all the way, and then press the  OK button.
    2. If 
    
    "Not  finished  printing.  Finish  printing  remaining  jobs? "  is  shown  on  the  Display
    Screen, press the OK  button.
    Printing will resume, starting from the page on which the error occurred. Paper loaded askew.
    Cause
    Corrective ActionPaper is loaded askew. Follow these steps to reload the roll.
    1. Lift the Release Lever.
    2. Open the Top Cover.
    3. Adjust 
    
    the  right  edge  of  the  roll  to  make  it  parallel  to  the
    right Paper Alignment Line.
    4. Lower the Release Lever.
    5. Close the Top Cover.
     (See "Loading Rolls in the Printer .") →P.628
    If this error recurs after you reload the roll, remove the Roll
    Holder from the printer, push the roll firmly in until it touches
    the Roll Holder flange, and reload the Roll Holder in the print-
    er.
     (See "Attaching the Roll Holder to Rolls .") →P.623
    Follow these step to reload a sheet.
    1. Lift the Release Lever.
    2. Open the Top Cover.
    3. Adjust 
    
    the  right  edge  of  the  sheet  to  make  it  parallel  to  the
    right  Paper  Alignment  Line  and  the  trailing  edge  of  the
    sheet  to  make  it  parallel  to  the  paper  alignment  line  under the Paper Retainer.
    4. Lower the Release Lever. Error Message 
    > Messages regarding paper >
    Paper jam.
    iPF81513
    900
     
    						
    							Cause
    Corrective ActionPaper is loaded askew.
    5.
    Close the Top Cover.
     (See "Loading Sheets in the Printer .") →P.651
    Note
    • To disable  this  message  (if  it  is  displayed  repeatedly  despite  reloading  paper,  for  example),  choose  Off  or
    Loose in the  Skew Check Lv. setting of the printer menu. However, this may cause jams because paper may
    be askew when it is printed. Also, the Platen may become soiled, which may soil the back of the next docu-
    ment when it is printed. Paper cutting failed.
    Cause
    Corrective Action
    There are sheets left on the
    Ejection Guide. 1.
    Lift the Release Lever and remove the paper.
    2. If 
    
    "Not  finished  printing.  Finish  printing  remaining  jobs? "  is  shown  on  the  Dis-
    play Screen, press the  OK button.
    Printing will resume, starting from the page on which the error occurred.
    There is a foreign object by
    the Output Tray, obstruct-
    ing the Cutter Unit. 1.
    Lift the Top Cover and remove the foreign object.
    2. If 
    
    "Not  finished  printing.  Finish  printing  remaining  jobs?"  is  shown  on  the  Dis-
    play Screen, press the  OK button.
    Printing will resume, starting from the page on which the error occurred.
    You are not using the print-
    er under the recommended
    environmental conditions
    for the paper. Use the printer only where the recommended environmental conditions for the paper are
    met. Note that various environmental conditions are recommended for various types of
    paper. For details on the recommended environmental conditions for paper, see the Paper
    Reference Guide.
     (See "Types of Paper .") →P.617
    You are using paper that is
    not compatible with auto-
    matic cutting. Specify Manual as the cutting method and cut the roll manually.
     (See "Specifying the Cutting Method for Rolls .") →P.642
    For information about paper that is compatible with automatic cutting, see the Paper Ref-
    erence Guide.
     (See "Types of Paper.") →P.617
    The Cutter Unit stops in
    the middle of cutting. If the Carriage is out, move the Carriage out of the way, away from the paper.
    If the Cutter is out, move the Cutter to the right side (away from the paper) and remove
    the jammed paper.
     (See "Clearing Jammed Roll Paper .") →P.852
    If the paper cannot be cut using the Cutter Unit, specify  Manual as the roll cutting meth-
    od and cut the roll manually. Error Message 
    > Messages regarding paper >
    iPF815
    Paper cutting failed. 13
    901
     
    						
    							Cause
    Corrective Action
    The Cutter Unit stops in
    the middle of cutting.  (See "Specifying the Cutting Method for Rolls
    .") →P.642
    In other cases, the Cutter
    Unit may be damaged. Contact your Canon dealer for assistance.End of paper feed.
    Cause
    Corrective Action
    You are pressing the ▲  button on the Control Panel and trying to rewind the roll to the edge. Release the ▲ button.
    Paper can be retracted only up to 17 mm (0.7 in) when using the Media Take-up Unit. Release the ▲ button. Rel lever is in wrong position.
    Cause
    Corrective ActionThe Release Lever is up. Lower the Release Lever.
    If the error occurs again, turn off the printer and wait a while before restoring power.Rewinding error.
    Cause
    Corrective Action
    There is some foreign object near the Media Take-up Unit sensor
    and the roll cannot be detected. Remove the foreign object near the sensor.
    The Media Take-up Unit sensor is soiled and the roll cannot be de-
    tected. Wipe the sensor with a dry cloth to clean it.
    The roll is out of range of detection by the Media Take-up Unit sen-
    sor. Reload the roll.
     (See "Loading Rolls in the Printer .") →P.628
    The Media Take-up Unit sensor is damaged. Contact your Canon dealer for assistance.
    A paper jam has occurred and the roll cannot be rewound. Remove the paper from the Media Take-up Unit.
    Press the Online button to clear the error.*Printing will stop momentarily if an error involving the Media Take-up Unit occurs. If you prefer printing not to
    stop, set Skip Take-Up Err to On. Media take-up unit ready.
    Cause
    Corrective ActionThe Take-up Reel setting in the printer 
    MAIN MENU
    was changed from Enable to  Disable, but a print job was
    received before the roll was removed. Press the Stop button and stop printing.
    The mode switches from take-up mode to regular mode af-
    ter you change the  Take-up Reel setting in the  MAIN
    MENU from Enable to Disable and lift the Release Lever,
    or after you execute  Paper Cutting.Error Message > Messages regarding paper >
    End of paper feed.
    iPF81513
    902
     
    						
    							Cause
    Corrective ActionThe Take-up Reel setting in the printer 
    MAIN MENU
    was changed from Enable to  Disable, but a print job was
    received before the roll was removed. Press the Online button to resume printing.Turn on the media take-up unit.
    Cause
    Corrective Action
    The Media Take-up Unit was off when you selected  Enable for Take-up Reel. Turn the Media Take-up Unit on.Borderless printng not possible.
    "Lift release lever and reload the paper.
    "Cause
    Corrective Action
    Because paper expands or con-
    tracts depending on the environ-
    ment of use, it may become nar-
    rower or wider than the suppor-
    ted width for borderless printing. Hold down the Stop button for a second or more to cancel printing.
    Use each type of paper only where the recommended environmental conditions are
    met. For details on environmental conditions for various paper, see the Paper Ref-
    erence Guide.
     (See "Types of Paper .") →P.617
    The paper is loaded askew. Lift the Release Lever and straighten the paper so that the edge of the paper is in
    the width of the ink groove for borderless printing.
    Insert the roll firmly until it touches the flange of the Roll Holder. (See "Attaching the Roll Holder to Rolls .") →P.623
    If you press the Online button and continue printing, the document will be printed
    with a border. "Check supported paper."
    Cause
    Corrective ActionThe print job received specifies a type
    or width of paper that is not compatible
    with borderless printing.
    Follow these steps to change the settings of the print job to enable border-
    less printing.
    1. Hold down the Stop button for a second or more to cancel printing.
    2. Make 
    sure  the  correct  printer  driver  for  the  printer  is  selected  and  try
    printing again.
    For  information  on  types  of  paper  compatible  with  borderless  printing, refer to the Paper Reference Guide.
     (See "Types of Paper.") →P.617
    If you press the Online button and continue printing, the document will be
    printed with a border. The loaded paper is not compatible with
    borderless printing.
    Hold down the Stop button for a second or more to cancel printing.
    If you press the Online button and continue printing, the document will be
    printed with a border. Error Message 
    > Messages regarding paper >
    iPF815
    Turn on the media take-up unit. 13
    903
     
    						
    							Messages regarding ink
    Ink insufficient. ................................................................................................................................................. 904
    No ink left. ....................................................................................................................................................... 904
    Remaining level of the ink cannot be correctly detected. ................................................................................904
     
    Close Ink Tank Cover ...................................................................................................................................... 905
    Ink tank is empty. ............................................................................................................................................ 905
    Not much ink is left. ......................................................................................................................................... 905
    No ink tank loaded. .......................................................................................................................................... 906
    Wrong ink tank. ............................................................................................................................................... 906Ink insufficient.
    Cause
    Corrective Action
    The ink level is low, so you cannot print, clean the Printhead, or do other opera-
    tions that require ink. Replace the Ink Tank that is low
    with a new Ink Tank.
     (See "Replacing Ink Tanks .") →P.803
    No ink left.
    Cause
    Corrective Action
    There is no ink left. Open the Ink Tank Cover and replace the Ink Tank for which the Ink Lamp is flashing.  (See "Replacing Ink Tanks .") →P.803
    Remaining level of the ink cannot be correctly detected.
    Cause
    Corrective Action
    Ink level detection cannot work cor-
    rectly if you use refill ink tanks. The refill ink tank can no longer be used. See the section 
    Ink level detection
    and take the appropriate action.   (See "Ink level detection.") →P.886Error Message 
    > Messages regarding ink >
    Ink insufficient.
    iPF81513
    904
     
    						
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