Canon Canoscan Lide220 Quick Start Guide

							Problems with Scanning
Problems with Scanning
Scan Results Not Satisfactory
Software Problems
231
 
						

							Problems with Scanning
Error Message "Release the lock switch..." Is Displayed
Scanner Does Not Work
ScanGear (Scanner Driver) Does Not Start
Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not
Appear
Scanner Buttons Do Not Work
"Select the program to launch for this action" Is Displayed When a Scanner
Button Is Pressed
When a Scanner Button Is Pressed, an Unexpected Application Starts
Cannot Scan Multiple Items at One Time
Cannot Scan Properly with Auto Scan
Slow Scanning Speed
"There is not enough memory." Message Is Displayed
Computer Stops Operating during Scanning
Scanner Does Not Work after Upgrading Windows
Scanned Image Does Not Open
Position or Size of the Image Cannot be Detected Correctly When Scanning
Using the Scanner Buttons
232
 
						

							Error Message "Release the lock switch..." Is Displayed
Check The scanner may be locked.
Exit the application, then unlock the scanner, and then reconnect the USB cable.
Refer to the printed manual:  Getting Started for how to unlock the scanner.
233
 
						

							Scanner Does Not Work
Check 1 Connect the USB cable to a different USB port on the computer.
Check 2
 If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 3  Restart the computer.
234
 
						

							ScanGear (Scanner Driver) Does Not Start
Check 1 Make sure that ScanGear (scanner driver) is installed.
If not installed, install ScanGear from the Setup CD-ROM or the web page.
Check 2  Select your scanner on the application's menu.
Important
•
If your scanner name is displayed multiple times, select the one that does not include WIA.
Note
•
The operation may differ depending on the application.
•
Use the WIA driver when scanning from a WIA-compliant application.
Scanning with WIA Driver
Check 3  Make sure that the application supports TWAIN.
You cannot start ScanGear from applications not supporting TWAIN.
Check 4  Scan and save images with IJ Scan Utility and open the files in your
application.
235
 
						

							Error Message Appears and the ScanGear (Scanner Driver) ScreenDoes Not Appear
Check 1  Connect the USB cable to a different USB port on the computer.
Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 3  Make sure that ScanGear (scanner driver) is installed.
If not installed, install ScanGear from the Setup CD-ROM or the web page.
Check 4  Your scanner may be locked.
Close the running software program. Slide the scanner lock switch to the release position ( 
 ), then reconnect
the USB cable.
Check 5  Select your scanner on the application's menu.
Note
•
The operation may differ depending on the application.
Check 6 Make sure that the application supports TWAIN.
You cannot start ScanGear from applications not supporting TWAIN.
Check 7  Exit ScanGear if it is running on another application.
236
 
						

							Scanner Buttons Do Not Work
Check 1 Reinstall the required applications from the Setup CD-ROM or the web page.
Check 2
 To use the  COPY button, install the printer driver for your printer.
Check 3
 To use the  COPY button, check that your printer operates properly.
Check 4
 To use the  SEND button, install a compatible application or e-mail client.
If the e-mail client does not operate properly, check that the e-mail client's MAPI is
enabled. Refer to the e-mail client's manual for how to set MAPI.
Check 5  The IJ Scan Utility screen may be hidden behind other windows.
Click  Canon IJ Scan Utility  on the taskbar to bring the IJ Scan Utility screen to the front.
Check 6
 Applications may not be assigned to the scanner buttons.
Scanner Button Settings
237
 
						

							"Select the program to launch for this action" Is Displayed When a
Scanner Button Is Pressed
Check 1  If IJ Scan Utility is not installed, install ScanGear (scanner driver) from the
Setup CD-ROM or the web page.
Check 2  Set to start IJ Scan Utility when a scanner button is pressed.
Scanner Button Settings
238
 
						

							When a Scanner Button Is Pressed, an Unexpected Application
Starts
Check  Change the IJ Scan Utility settings.
Applications that correspond with the scanner buttons are managed by IJ Scan Utility. To change the assigned
applications, click  Settings... in the IJ Scan Utility main screen and change  Application Settings on the 
(Scanning Using the Scanner Buttons) tab of the Settings dialog box. Refer to the following pages for details.
Settings (AUTO SCAN) Dialog Box
Settings (PDF) Dialog Box
Settings (COPY) Dialog Box
Settings (SEND) Dialog Box
239
 
						

							Cannot Scan Multiple Items at One Time
Check 1 Make sure that the items are placed correctly.
Placing Items (When Scanning from a Computer)
Check 2
 Check if you can properly scan one item.
Some applications do not support multiple image scanning. In that case, scan each item individually.
240