Brother Laserprinter Hl 1435 User Guide
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6 - 4 TROUBLESHOOTING Paper handling First, make sure that you are using paper that meets Brother recommended paper specifications. See What kind of paper can I use? on page 1-5. Problem Recommendation The printer does not feed paper from the tray1.■The paper tray may be out of paper or not properly installed. If it is empty, put a new stack of paper in the paper tray. ■If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it before printing....
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TROUBLESHOOTING 6 - 5 Paper jams and how to clear them When a paper jam occurs, the printer indicates it by lighting the control panel LEDs as shown below. Figure 6-1 Clear the jammed paper as follows. If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically. If the printer does not start printing automatically, press the Control panel button. If...
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6 - 6 TROUBLESHOOTING 1Pull the paper tray completely out of the printer. Figure 6-3 2Pull the jammed paper up and out of the printer. Figure 6-4 3Open the front cover.
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TROUBLESHOOTING 6 - 7 4Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. Figure 6-5 Caution To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in Figure 6-6. Figure 6-6
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6 - 8 TROUBLESHOOTING 5Open the rear cover. Pull the jammed paper out of the fuser unit. Figure 6-7 Caution After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer. Figure 6-8 6Close the rear cover. If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next printouts. Print a few copies of the test page...
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TROUBLESHOOTING 6 - 9 7Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. Figure 6-9 8Put the drum unit assembly back in the printer. 9Put the paper tray in the printer. 10Close the front cover.
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6 - 10 TROUBLESHOOTING Other problems For Macintosh® with USB Improving the print quality This section provides information on the following topics: Problem Recommendation The printer cannot print. There was an error writing to LPT1: (or BRUSB) for the printer error message occurs on your PC.■Check that the printer cable is not damaged or broken. ■If you have an interface-switching device, make sure the correct printer is selected. Problem Recommendation HL-1435 does not appear in Chooser.■Check...
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TROUBLESHOOTING 6 - 11 Ghost■Make sure you use paper that meets our specifications. Rough-surfaced paper or thick print media may cause this problem. See What kind of paper can I use? on page 1-5. ■Make sure that you choose the appropriate media type in the printer driver. See What kind of paper can I use? on page 1-5. ■Try using a new drum unit. See Replacing the drum unit on page 5-9. Toner specks■Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the...
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6 - 12 TROUBLESHOOTING White Spots on black text and graphics at 94 mm (3.7 in.) intervals Black Spots at 94 mm (3.7 in.) intervals■If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. Clean the drum unit as follows: 1Position the print sample in front of the drum unit, and find the exact position of the poor print. 2Turn the drum unit gear by hand while looking at the surface of the OPC drum. 3When you find the mark on the...
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TROUBLESHOOTING 6 - 13 Black toner marks across the page■The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 5-9. ■Make sure that you use paper that meets our specifications. See What kind of paper can I use? on page 1-5. ■If you use label sheets, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. See Cleaning on page 5-12. ■Do not use paper that has clips or staples because they will scratch the surface of the drum....