Brother DCP 7065DN User Manual

Routine maintenance
37
A
 
 
 
cTake out the drum unit and toner 
cartridge assembly.
 
dPush down the green lock lever and take 
the toner cartridge out of the drum unit.
 
WARNING 
DO NOT put a toner cartridge into a fire. It 
could explode, resulting in injuries.
  
DO NOT use cleaning materials that 
contain ammonia, alcohol, any type of 
spray, or any type of flammable substance 
to clean the outside or inside of the 
machine. Doing this may cause a fire or 
electrical shock. 
See To use the product...

38
IMPORTANT
• To prevent damage to the machine from 
static electricity, DO NOT touch the 
electrodes shown in the illustration.
 
• Handle the toner cartridge carefully. If 
toner scatters on your hands or clothes, 
immediately wipe or wash it off with cold 
water.
• We recommend that you place the drum 
unit and/or the toner cartridge on a clean, 
flat surface with a sheet of disposable 
paper or cloth underneath it in case you 
accidentally spill or scatter toner.
• To avoid print quality problems,...

Routine maintenance
39
A
fPut the toner cartridge firmly into the 
new drum unit until you hear it lock into 
place. If you put the cartridge in 
properly, the green lock lever will lift 
automatically.
 
Note
Make sure that you put in the toner 
cartridge properly or it may separate from 
the drum unit.
 
gClean the corona wire of the drum unit 
by gently sliding the green tab from left 
to right and right to left several times.
CAUTION 
Be sure to return the green tab to the home 
position (a) (1). If...

40
B
Error and maintenance messagesB
As with any sophisticated office product, errors may occur and consumable items may need to be 
replaced. If this happens, your machine identifies the error or required routine maintenance and 
shows the appropriate message. The most common error and maintenance messages are shown 
below.
You can correct most errors and perform routine maintenance by yourself. If you need more help, 
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit...

Troubleshooting
41
B
Duplex DisabledThe duplex tray is removed or is 
not properly installed.Carefully put the duplex tray into the 
machine until it clicks into place.
The back of the machine is not 
closed completely.Close the back cover of the machine.
EL ErrorThe machine has a mechanical 
problem.Open the front cover and close it again.
Fuser ErrorThe temperature of the fuser unit 
does not rise to a specified 
temperature within the specified 
time.Turn the power switch off, wait a few 
seconds, and...

42
Out of MemoryThe machine’s memory is full.Do one of the following:
Press Start to copy the scanned pages. 
(Copy operation in progress)
Press Stop/Exit and wait until the other 
operations in progress finish, and then 
try again.
Reduce print resolution. (See the Basic 
tab in the Software Users Guide.)
Print Unable XXThe machine has a mechanical 
problem.Do one of the following:
Disconnect the machine from the AC 
power outlet for several minutes, then 
reconnect it.
If the problem continues,...

Troubleshooting
43
B
Document JamsB
Document is jammed in the 
top of the ADF unit 
(For DCP-7065DN)B
aTake out any paper from the ADF that is 
not jammed.
bOpen the ADF cover.
cPull the jammed document out to the 
left.
 
dClose the ADF cover.
ePress Stop/Exit.
Document is jammed under 
the document cover 
(For DCP-7065DN)B
aTake out any paper from the ADF that is 
not jammed.
bLift the document cover.
cPull the jammed document out to the 
right.
 
dClose the document cover.
ePress Stop/Exit.
 

44
Removing small documents 
jammed in the ADF 
(For DCP-7065DN)B
aLift the document cover.
bInsert a piece of stiff paper, such as 
cardstock, into the ADF to push any 
small paper scraps through.
 
cClose the document cover.
dPress Stop/Exit.
Document is jammed at the 
output tray 
(For DCP-7065DN)B
aTake out any paper from the ADF that is 
not jammed.
bPull the jammed document out to the 
right.
 
cPress Stop/Exit.
 

Troubleshooting
45
B
Paper JamsB
Paper is jammed in the 
standard paper trayB
If the LCD shows Jam Tray, follow these 
steps:
aPull the paper tray completely out of the 
machine.
 
bUse both hands to slowly pull out the 
jammed paper.
 
IMPORTANT
If the paper cannot easily be removed in 
this direction, stop and follow the 
instructions for Paper is jammed inside the 
machine on page 48.
 
Note
Pulling out the jammed paper downwards 
allows you to remove the paper more 
easily.
 
cMake sure the paper is...

46
Paper is jammed at the back 
of the machineB
If the LCD shows Jam Rear, a paper jam 
occurred behind the back cover. Follow these 
steps:
aOpen the front cover. Leave the 
machine turned on for 10 minutes to 
cool down.
 
WARNING 
HOT SURFACE
After you have just used the machine, some 
internal parts of the machine will be 
extremely hot. When you open the front or 
back cover (back output tray) of the 
machine, DO NOT touch the shaded parts 
shown in the illustration. If you do this, you 
may burn...