Blackberry 9720 Smartphone 7 1 User Guide

IndicatorDescriptionYour Wi-Fi connection is turned on, but you're not connected to a Wi-Fi network, 
or you're connected to a 
Wi-Fi network, but you can't access BlackBerry 
services such as email messaging and Internet browsing over the Wi-Fi 
connection.
Your Bluetooth connection is turned on, and you're connected to a Bluetooth 
enabled device.
Your Bluetooth connection is turned on, but you're not connected to a 
Bluetooth enabled device.
Related information
About emergency...

Connect to a Wi-Fi network
About connecting to a Wi-Fi network
Your BlackBerry smartphone can use the Wi-Fi network instead of the mobile network to visit webpages, send and receive 
email messages, and so on. When you connect to the Internet with a 
Wi-Fi network, you might avoid data charges that are 
associated with using your mobile network, and, in many cases, the connection speed is faster.
Hotspots are available in many public places. Some hotspots are free to use, while others require payment....

Connect to a Wi-Fi network manually
If you know the name of the Wi-Fi network that you want to connect to, you can manually connect to the network.
1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2.Click Wi-Fi Network > Other Ways to Connect > Manually Connect to Network.
3.In the SSID field, type the name of the Wi-Fi network.
4.Click Next.
5.In the Security Type field, click the Wi-Fi network security type and provide any requested...

Turn on or turn off the prompt that appears for hotspots
By default, your BlackBerry smartphone prompts you if you're within range of a saved Wi-Fi network that appears to be a 
hotspot. If you turn off these prompts, you can turn them on again.
1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2.Click Wi-Fi Network.
3.Press the  key > Options.
•To turn on the prompt that appears for hotspots, select the Prompt me when a saved hotspot is...

OptionDescriptionSecondary DNSType the secondary DNS that your smartphone should connect to.Default gateway 
addressType the default gateway IP address that your smartphone should connect to.Domain suffixType the domain that your smartphone uses to resolve host names into IP addresses.
WEP options
These options appear if you choose the WEP security type.
OptionDescriptionSelect WEP keySet the type of WEP key for the Wi-Fi network.WEP keyType the WEP key for the Wi-Fi network in hexadecimal format....

OptionDescriptionClient certificateSet the authentication certificate that your smartphone should use to connect to the Wi-Fi 
network.
Inner link securityIf necessary, set the security protocol that the Wi-Fi network supports for its inner authentication 
method.TokenSet whether you use a hardware token to connect to the Wi-Fi network.Server subjectIf necessary, type the server subject name that your smartphone should use to verify that it's  connecting to the correct 
Wi-Fi network.
Server SANIf...

Wi-Fi diagnostic reports
Submit a Wi-Fi diagnostic report
1.On the home screen or in a folder, click the Options icon.
2.Click Networks and Connections > Wi-Fi Network.
3.Press the  key > Troubleshoot > Wi-Fi Diagnostics. 4.Press the  key > Email Report or PIN Report. 
Set options for Wi-Fi diagnostic reports
When you set options for Wi-Fi diagnostic reports, if you set a default recipient, each time that you submit a Wi-Fi 
diagnostic report, your BlackBerry smartphone sends the report to that...

PermissionDescriptionInternetSet whether third-party applications can access the Internet through your wireless service provider (for example, using a direct Internet connection or WAP gateway).Wi-Fi (if supported)Set whether third-party applications can use Wi-Fi connections.
Related information
Third-party application control,384
About using Wi-Fi with VPN and software tokens
If you have a Wi-Fi enabled BlackBerry smartphone and if your organization uses a VPN to control access to its network, 
you...

IndicatorDescriptionYour Wi-Fi connection is turned on, but you're not connected to a Wi-Fi network, 
or you're connected to a 
Wi-Fi network, but you can't access BlackBerry 
services such as email messaging and Internet browsing over the Wi-Fi 
connection.
Your Bluetooth connection is turned on, and you're connected to a Bluetooth 
enabled device.
Your Bluetooth connection is turned on, but you're not connected to a 
Bluetooth enabled device.
Related information
About emergency...

•If you're using the Push Button Setup method, verify that the access point is enabled with Wi-Fi Protected Setup, and 
that it has been set to send its profile. Verify that another device isn't also attempting to connect at the same time, and 
that not more than one access point within range is in this mode. For more information, see the information that came  with your router.
•If you use PEAP, EAP-TLS, EAP-FAST, EAP-TTLS, or EAP-SIM to connect to a Wi-Fi network, verify that you installed the...