Bisell PROheat 2 7901J User Manual

							11
Set up the machine following instructions in 
the Features section on pages 6-10.
Use any BISSELL Advanced Deep Cleaning Formula in the 
SmartMix Bottle when cleaning carpets, stairs or 
upholstery. Use clean water in the SmartMix Bottle for 
gentle cleaning or rinsing.
Choose the SmartMix setting to match the cleaning job.
Set the ReadyTools switch to either Tools/PreTreat or 
Floor Cleaning.
PreTreating is recommended to improve cleaning 
effectiveness for heavily soiled carpet in high traffic 
areas such as hallways and stairs.
Set the SmartMix Dial to High Traffic.
Set ReadyTools Dial to PreTreat.
Plug into a proper outlet and turn the Power Switch ON.
While pressing the trigger, slowly make several passes 
over the area to be cleaned. 
Caution: Do not overwet.
Turn the Power Switch OFF and let the BISSELL Advance 
Deep Cleaning Formula dissolve the tough soil for 1-2 
minutes before continuing.
Plug into a proper outlet and turn the Power Switch 
ON. Wait two minutes for the heater to warm up before 
beginning to clean.
While pressing the trigger, make one slow forward wet 
pass and another one back. Let the SmartTemp heated 
formula and DirtLifter Powerbrush do the work for you. 
Caution: Do not overwet.
Note: Take care not to run over loose objects or 
edges of area rugs. Stalling the brush may 
result in premature belt failure.
Release the trigger and make one slow forward and back 
pass over the same area to remove any residual dirty water.
1.
2.
3.
4.
1.
PreTreating (Optional) 
2.
3.
4.
5.
Machine Preparation
 WARNING: To reduce the risk of inju-
ry, be extra careful when 
cleaning stairs. Make 
sure machine is secure 
and level.
Carpet Cleaning
1.
2.
3.
 ATTENTION 
BERBER CARPET 
OWNERS:
Some Berber Carpets have a 
tendency to fuzz with wear. 
Repeated strokes in the 
same area with an ordinary 
vacuum or deep cleaner may 
aggravate this condition. 
Please see Stain Removal 
instructions on pages 12-13. 
						

							Repeat cleaning passes until solution being pulled up 
appears clean.
Continue passes without pressing the trigger until you 
can’t see any more water being pulled up. 
Note: Both the SmartMix Bottle and the clean 
water Tank must have liquid in them in 
order for the machine to spray. If one is 
empty, the machine will temporarily lose 
prime and will not spray cleaning solution 
or water.
After cleaning, you may want to turn the SmartMix Dial 
to the Water Rinse setting to give your carpeting a final 
rinse. This will ensure thorough removal of embedded 
dirt loosened by the BISSELL Advanced Deep Cleaning 
Formula. BISSELL Advanced Deep Cleaning Formulas 
contain an anti-resoiling agent that helps your carpets 
repel dirt and keeps them looking good longer. 
When the cleaning job is complete refer to the 
Maintenance section on pages 15-16 for machine 
cleanup and storage instructions.
Note: You may notice hair and debris deposits 
on the carpet that were loosened by the 
brushing action (especially with newer 
carpets that have never been deep cleaned 
before). This debris should be picked up 
and thrown away. Debris that deposits in 
the Brush Belt should be cleaned between 
uses to keep the Belts running free. 
Do Not Delay! Failure to attend to an accident soon after it occurs 
may cause it to set and become permanent.
Before treating any stain, follow these pretreatment steps:
Blot up liquids with an absorbent cloth or paper towels. 
White materials are recommended because certain dyes 
may bleed and make the stain worse. 
Gently scrape up semi-solids with a spoon or spatula. 
Do not use a knife or other utensil with sharp edges 
because it could damage the carpet or upholstery.
If the area has dried, remove the remaining semi-solids 
and residue with a sweeper or vacuum. 
Be sure to pre-test any spot removal solutions or chemicals 
on an inconspicuous area first. This is extremely 
important; different dyes and materials could be damaged 
or discoloured by a cleaning solution. If such a change 
should occur, try a different solution or call a professional. If 
cleaning on Berber Carpet gently run your machine over 
a hidden area. If no fuzzing occurs, continue cleaning in 
soiled area.
12
Stain Removal 
3.
4.
2.
1.
Carpet Cleaning Continued
4.
5.
6.
7. 
						

							13
Use your BISSELL Deep Cleaner as a Precleaner. With 
one of the tools attached to the Flex Hose, set the 
ReadyTools Dial to Tools/PreTreat and the Smart Mix 
Dial to the High Traffic setting. Spray the area with 
cleaning solution and allow the BISSELL Advance Deep 
Cleaning Formula to penetrate for 3-5 minutes.
Once the Precleaning is complete, use the attached tool 
to gently scrub the stain with back and forth strokes.
Allow to dry. Some difficult stains may require a 
second treatment.
Check manufacturer’s tag before cleaning. “W” or “WS” on the 
tag means you can use your ProHeat II. If the tag is coded with 
“X” or “S” (with a diagonal strike through), or says “Dry Clean 
Only,” do not proceed. Do not use on velvet, silk, 100% cotton 
upholstery, vinyl or leather. If manufacturer’s tag is missing or 
not coded, check with your furniture dealer.
Check for colourfastness in an inconspicuous place.
 If possible, check upholstery stuffing. Coloured stuffing 
may bleed through fabric when wet. 
Plan activities to give upholstery time to dry.
Vacuum thoroughly to pick up loose debris and pet hair. 
Use a vacuum with a brush attachment and a crevice 
tool to clean in fabric folds and tufts.
Set up the machine following instructions in the 
Features section on pages 6-10.
Use any BISSELL Advanced Deep Cleaning Formula in 
the SmartMix Bottle.
Set the ReadyTools Dial to Tools/PreTreat.
Note: Flow Indicator does not spin when set 
to Tools/PreTreat setting.
 * SmartTemp heats the cleaning solution for carpet 
and bare floor application only. It does not heat 
solution sprayed through the accessory tools.
Set SmartMix Dial to Normal.
1.
2.
5.
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Manufacturer’s tag
Important - Check Upholstery Tags:
Tip:
Deep cleaning 
carpeting and 
upholstery with 
BISSELL Multi-
Allergen Removal 
Formula™ 
with 
Scotchgard™ 
protector regularly 
can reduce dust 
and allergens in 
your home.
3.
4.
Machine Preparation
1.
2.
3.
4.
How to Clean Upholstery and Small Areas 
Stain Removal Continued
5.
6.
7. 
						

							14
Choose the 4” Upholstery Tool, the 3” Tough Stain Tool, or 
the Spraying Crevice Tool and connect to the Flex Hose.
Plug into a proper outlet and turn Power Switch ON.
While pressing the trigger, slowly move the spraying tool back 
and forth over the soiled surface. Release the trigger to suction 
soiled water.
Continue to clean soiled area, working in small sections, 
until no more dirt can be removed.
Caution: Do not overwet.
When the cleaning job is complete refer to the 
Maintenance section on pages 15-16 for machine 
cleanup and storage instructions. 
The Bare Floor Tool provides effective cleaning for linoleum, 
vinyl, and tile floors. 
Caution: Do not use on hardwood floors. 
Use BISSELL Floor Cleansing Formula in the SmartMix Bottle.
Vacuum or sweep thoroughly to pick up loose debris and 
pet hair.
Remove easily moved furniture from the room (chairs, 
tables, etc).
Plan your cleaning route to leave an exit path.
Plan activities to allow 30 minutes for the floor to 
dry completely.
Step on the Handle Release to lay the machine handle down.
Remove the Tank-in-Tank from the machine base.
Lift the machine base to expose the underside of the 
Floor Nozzle.
Attach Bare Floor Tool to the Floor Nozzle with long Tab 
to the right side (ReadyTools side) of the Floor Nozzle.
Cleaning Technique 
1.
2.
5.
3.
4.
Cleaning Bare Floors
Attach the Bare Floor Tool
1.
2.
3.
4.
5.
1.
2.
3.
4.
Tilt 
Handle
Back
Handle Release
Carrying
Bare Floor 
Cleaning ToolSnap Together Bottom Front Edge of 
Machine Base 
						

							First attach left side (short Tab) catching Tab over Floor Nozzle edge.
Gently bend long Tab (right side) outward to easily snap over 
edge of clear nozzle on left.
Set up machine following instructions in the Features
section on pages 6-10. Be sure to thoroughly rinse out any 
remaining BISSELL Advanced Deep Cleaning Formula from 
the SmartMix Bottle to prevent slippery linoleum, vinyl, and 
tile floors. Use BISSELL Floor Cleansing Formula in the 
SmartMix Bottle.
Check ReadyTools Dial - it should be set on Floor Cleaning.
Choose the SmartMix setting to match the cleaning job.
Plug into a proper outlet and turn Power Switch ON. The SmartTemp 
Ready Light illuminates and the ProHeat II is ready to clean.
Slowly move the machine Nozzle with Bare Floor Tool 
forward and back over soiled surface one time while 
pressing the trigger. 
Caution: Do not over wet.
Repeat the motion without pressing the trigger using the Bare 
Floor Tool to squeegee and suction up the dirty water.
Repeat steps 1 and 2 backing along the exit path.
Allow about 30 minutes for the floor to dry completely.
When the cleaning job is complete refer to the Maintenance 
section on pages 15-16 for machine cleanup and 
storage instructions.
To remove Bare Floor Tool, gently bend long Tab (right side) 
outward and pull tool down, away from the Floor Nozzle. Rinse 
thoroughly, dry and store.
Turn Power Switch OFF.
Unplug Power Cord from the outlet and coil around Power 
Cord Quick Release.
15
6.
Machine Preparation
1.
2.
3.
4.
Attach the Bare Floor Tool Continued
5.
1.
2.
3.
4.
5.
6.
Bare Floor Cleaning Technique
Routine Maintenance
1.
2.
Tip:
SmartMix 
Bottle 
may be stored 
with cleaning 
solution for your 
next cleaning job. 
Make sure dial 
is turned to the 
Water Rinse setting 
when storing.
WARNING: To reduce the risk of fire, 
electric shock or injury 
unplug from outlet before 
servicing. 
						

							16
Routine Maintenance Continued
Remove and rinse tools in clean, running water. Dry and 
replace on Tool Caddy.
Coil Flex Hose around storage brackets on Tool Caddy.
Remove Tank-In-Tank, dispose of dirty water. Refer to the 
Features section on Pages 8-9.
Rinse out Tank-In-Tank and replace on the machine; Clean out 
Lint Screen.
Clean out the Flow Indicator Filter each time it is used to ensure 
best cleaning performance. Unscrew the Flow Indicator Cap, lift 
out the Red Rotor and White Filter. Rinse all three parts in tap 
water. Replace the Filter and Rotor. Replace the Flow Indicator 
Cap; turn until snug, do not over-tighten.
Wipe all exterior surface with a soft cloth.
Store cleaner upright in a protected, dry area.
Note: ProHeat II uses water and must not be stored 
where there is a danger of freezing. Freezing will 
damage internal components and void the warranty.
When carpet is dry, vacuum again to remove hair and fuzz 
that the ProHeat II may have loosened.
Turn the Power Switch OFF and unplug from the outlet.
Step on the Handle Release and recline the handle down onto 
floor (see illustration).
Remove Tank-In-Tank and SmartMix Bottle. Set them aside 
(see illustration).
Remove Belt Access Door located near the Floor Cleaning/Tools 
switch by inserting a flat head screwdriver into the slot nearest to 
the handle and gently prying the access door off (see illustra-
tion).
Turn the machine onto its side so the belt access area is 
facing upward (see illustration).
On the bottom of the machine, near the belt access area, 
is a red retainer plate that holds the black brush arm and 
brush in place. Using a Phillips head screwdriver remove the 
screw that holds the red retainer plate in place. Set red 
retainer plate and Phillips head screw aside (see illustration). 
4.
5.
6.
7.
8.
9.
10.
Cap
Rotor
Filter
3.
Pump Belt Replacement
1.
2.
3.
4.
5.
6.
2
3b
5
6 3a
4
O
NO
F
F 
						

							17
Remove the black brush arm that holds the brush in place. 
Set the black brush arm aside (see illustration).
Remove the “toothed” Brush Belt from the brush then from 
the red pump pulley. Set the “toothed” Brush Belt and 
brush aside.
Locate and remove broken Pump Belt.
With the unit still on its side, loop one end of the 
replacement Pump Belt around the red pump pulley and 
then the other end around the silver motor shaft (see 
illustration). Do not twist the replacement Pump Belt.
Re-install the “toothed” Brush Belt first onto the red pump pulley 
and then onto the “toothed” end of the brush (see illustration).
Re-install the brush into the base of unit.
Place the black brush arm onto the brush and slide black 
brush arm into base of unit. The black brush arm and brush 
should slide easily into original position (see illustration).
Re-install the red retainer plate and Phillips head screw 
(see illustration).
Using your finger, gently spin the replacement Pump Belt on 
the silver motor shaft. If assembled correctly, the replacement 
Pump Belt should rotate freely around the silver motor shaft 
and drive pulley without obstruction. The brush should also 
rotate freely when the silver motor shaft is turned.
Turn the machine right side up and replace the Tank-In-Tank, 
SmartMix Bottle and Belt Access Door (see illustration).
Assembly is now complete.
If you have any questions, or are having trouble installing 
your replacement Pump Belt, please call BISSELL 
Consumer Services in the UK at 0870-225-0109. For 
all other countries call our USA Headquarters at 
01-616-453-4451. Or visit the BISSELL website at www.
bissell.com.   
Pump Belt Replacement Continued
7.
8.
9.
7
8
9
To Install the Replacement Pump Belt
1.
2.
3.
4.
5.
6.
7.
8.
1
2
4
5
6
7a
7b 
						

							SmartTemp Ready Light Does Not Illuminate.
Possible Causes  Remedies
 The Power Switch is not turned ON.    Turn the Power Switch ON.
Reduced Spray OR No Spray.
Possible Causes Remedies
 Bladder may be empty.    Refill Bladder with clean hand hot tap water.
  SmartMix Bottle may be empty.    Fill with any BISSELL Advanced Deep Cleaning Formula for 
     cleaning or water if rinsing. 
 The Filter may be clogged.    Clean out Flow Indicator Filter, page 16. 
  Tanks may not be seated properly.    Turn Power Switch OFF; remove & reseat tanks. 
      Inspect for presence of seals.
  Pump may have lost prime.    Turn Power Switch OFF; after 1 minute turn ON 
      and depress trigger.
  The Pump Belt may be broken.    Turn Power Switch OFF and unplug from the outlet. To
      check if a Pump Belt has broken, you will need a flat 
      head screwdriver. Insert the blade end into the lower 
      slot of the Belt Access Door to release the lower snap. If
      necessary, insert the blade end into the upper slot to 
      release the upper snap. Examine the belt for breakage. 
      You should be able to see the Pump Belt looped around 
      the motor shaft. If it is broken or missing, please refer to 
    Replacement Parts on page 19 before calling BISSELL
      Consumer Services. Complete installation instructions
      will accompany the replacement Belt.
DirtLifter PowerBrush Does Not Turn.
Possible Causes Remedies
 The Brush Belt or Pump Belt is off or broken.    Turn Power Switch OFF and unplug from the outlet. To 
      check if a Pump Belt has broken, you will need a flat 
      head screwdriver. Insert the blade end into the lower 
      slot of the Belt Access Door to release the lower snap. 
      If necessary, insert the blade end into the upper slot to 
      release the upper snap. Examine the belt for breakage. 
      If broken refer to pages 16-17.
Cleaner Not Picking Up Solution
Possible Causes  Remedies
 ReadyTools Dial may be at the   Set ReadyTools Dial to either Tools/PreTreat
  wrong setting for the cleaning job.    or Floor Cleaning.
  Nozzle Window may not be properly attached.    Press down firmly on the black oval gasket at the top 
      Window to make sure the two tabs on the back of the 
      Nozzle Window are snapped into the mating slots in 
      the main housing.
  Tank-in-Tank lid is not installed   Re-install lid; refer to the Features section. 
  Tank-in-Tank is not properly seated.    Tank-In-Tank must be firmly seated to function; remove 
     and reseat Tank-in-Tank.
  Poor tool position (Hand held attachments only).    Adjust angle; apply more downward pressure.
  Tank-in-Tank has picked up maximum dirty water.    Empty Tank-in-Tank, refer to the Features section.
18
Troubleshooting WARNING: To reduce the risk of 
fire, electric shock or 
injury unplug from outlet 
before servicing.
Insert Screwdriver 
Blade Here
Lift Here
1
2
3
1
2
3
4
5
6
4
5
6
1
3
4
5
1
3
4
5
22
11
66
11 
						

							19
Replacement Parts - BISSELL ProHeat II
23BRUSH
SUCTIO
N4
5678
9101113
14161719
20212223
12
15
If your BISSELL product should require service:
 In the UK call BISSELL Consumer Services at the number below and we will give you the location of a BISSELL Authorized Service 
Center in your area. For all other countries contact your local in country distributor for questions, service, or repair. 
If you have questions about your warranty or need replacement parts please contact the numbers below.
For UK inquiries:
Monday - Thursday  9 am — 5 pm
  Friday  9 am — 4 pm
BISSELL Homecare (Overseas) Inc.
The Boat Yard 
105 Straight Road
Old Windsor
Berkshire, SL4 2SE
United Kingdom
Telephone: 0870-225-0109 
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date:  ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty 
claim. See About Your Warranty on page 20 for details.
Please do not return this product to the store.
BISSELL Consumer Services
For all other inquiries:
Monday - Friday  8 am — 4 pm 
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, Michigan 49501 USA
Telephone: 01-616-453-4451
Fax: 01-616-453-1383
18
Item  Part No.  Part Name
  1*  210-9213  4” Upholstery Tool
  2*  603-0910  6” Stair Tool
  3*  210-9148 Spraying Crevice Tool
  4*  210-1197  TurboBrush™
  5*  214-9131 Bare Floor Tool
  6*  214-9142 PreTreat Wand
  7*  215-9150  3” Tough Stain Tool
  8   015-9043  Tank Assembly Complete 
   (Includes Lid Assembly)
  9   015-4439  Tank Lid Assembly 
10    015-9041  Tank Bottom (Assembly)
11   210-1785  SmartMix™ 
Bottle 
   (Includes Cap Assembly)
12   210-1795  SmartMix™
 Cap Assembly
13   555-6503  Flow Indicator Assembly
14   210-4052  Window Gasket
15    214-9874  Floor Nozzle Window and Gasket
16    215-0628  Replacement Pump Belt
    (With Instructions)
17    015-0621  Replacement Brush Belt-
    (With Instructions)
18   213-3501  Lint Screen
19    710E  1.42 L Fibre Cleansing Formula™
 with Scotchgard™ 
protector
20    720E  1.42 L Multi-Allergen Removal Formula™
 with Scotchgard™ 
protector
21    730E  1.42 L Pet Odor and Soil Removal Formula™
 with Scotchgard™ 
protector
22    740E  1.42 L Natural Orange Extract Formula™
 with Scotchgard™ 
protector
23    480  950 ml Floor Cleansing Formula™
*Not all parts are included with every model.
1 
						

							20
©2003 BISSELL HOMECARE, Inc.
Grand Rapids, Michigan
All rights reserved. Printed in USA.
Part Number 310-5811
Rev 04/03
Visit our website at:
www.bissell.com
Scotchgard is a trademark of 3M
About Your Warranty
  This warranty gives you specific legal rights, and you may also have other rights which may vary from 
country to country. If you need additional instruction regarding this warranty or have questions regard-
ing what it may cover, please contact BISSELL Consumer Services by telephone, or regular post as 
described below, or contact your local in country distributor.
  Limited Two Year Warranty
 Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product, BISSELL 
Homecare, Inc., will replace (with new or remanufactured components or products),at BISSELL’s option, 
free of charge from the date of purchase by the original purchaser, for two years any defective or 
malfunctioning part due to manufacturers defect. 
  This warranty applies to product used for personal, and not commercial or rental service. This warranty 
does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or 
malfunction caused by negligence, abuse, or use not in accordance with the User’s Guide is not covered.
For UK inquiries:
Monday - Thursday   9 am — 5 pm
  Friday   9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
The Boat Yard 
105 Straight Road
Old Windsor
Berkshire, SL4 2SE
United Kingdom
Telephone: 0870-225-0109 
For all other inquiries:
Monday - Friday    8 am — 4 pm 
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, Michigan 49501 USA
Telephone: 01-616-453-4451
Fax: 01-616-453-1383
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY 
NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE 
PURCHASE PRICE OF THE PRODUCT. 
 
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER 
ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION 
OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION 
FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.