Acer Aspire S3 Ms2346 Service Guide
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ii Revision History Refer to the table below for the updates made to this Aspire S3 MS2346 Service Guide. Service guide files and updates are available on the ACER/CSD website. For more information, go to http://csd.acer.com.tw .The information in this guide is subject to change without notice. Disclaimer The information in this guide is subject to change without notice. There are no representations or warranties, eith er expressed or implied, with respect to the contents hereof and spec ifically disclaims any warranties of merchantability or fitness for any particular purpose. The software described in th is manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (not the manufacturer, distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. HDMI, the HDMI logo, and High Definition Multim edia Interface are trademarks or registered trademarks of HDMI Licensing, LLC in the United States and other countries. DateChapterUpdates
iii Conventions The following conventions are used in this manual: WARNING:! Indicates a potential for personal injury. CAUTION:! Indicates a potential loss of data or damage to equipment. IMPORTANT :+ Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task. The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program/process names are shown in italics . Example: the DRS5 Users Guide /usr/local/bin/fd the /TPH15spool_M program Computer output (text that represents in formation displayed on a computer screen, such as menus, prompts, responses to input, and error messages) are shown in constant width. Example:[01] The server has been stopped User input (text that represents information entered by a computer user, such as command names, option letters, and words) are shown in constant width bold. Variables contained within user input are shown in angle brackets (< >). Example:At the prompt, type run -m Keyboard keys are shown in bold italics. Example: After entering data, press Enter.
iv General information0 Before using this information and the product it supports, read the following general information. This service guide provides you with all technical information relating to the basic configuration for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional office or the responsible personnel/channel to provide you with further technical details. When ordering FRU parts: Check the most up-to- date information available on your regional Web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide. Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
v Aspire S3 MS2346 CHAPTER 1 Hardware Specifications Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Power Adapter and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Keyboard and Pointing Device . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Software and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Open Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 D2D Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19 CHAPTER 2 System Utilities BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 BIOS Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
vi BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . 2-14 Removing the HDD Password . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Removing the BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 LAN EEPROM Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement . . . . . . . . . . . . . . . . . . 3-5 Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Replacement Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Removing the Lower Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Removing the Left and Right Speakers . . . . . . . . . . . . . . . . . . . 3-13 Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Removing the DC-In Module (WLAN Board) . . . . . . . . . . . . . . . 3-17 Removing the DC-In Module (M-SATA Board) . . . . . . . . . . . . . 3-18 Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19 Removing the SSD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 Removing the Card Reader B oard . . . . . . . . . . . . . . . . . . . . . . 3-25 Removing the Mainboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . 3-31 Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33 Removing the WLAN Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34 Removing the M-SATA Board . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36 Removing the Power Button Board . . . . . . . . . . . . . . . . . . . . . . 3-38 Removing the Middle Cover Assembly . . . . . . . . . . . . . . . . . . . 3-39 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41 Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 Replacing the Middle Cover Assembly . . . . . . . . . . . . . . . . . . . 3-45 Replacing the Power Button Board . . . . . . . . . . . . . . . . . . . . . . 3-47 Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
vii Replacing the WLAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50 Replacing the M-SATA Board.. . . . . . . . . . . . . . . . . . . . . . . . . . 3-51 Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52 Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . 3-53 Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55 Replacing the Card Reader B oard. . . . . . . . . . . . . . . . . . . . . . . 3-59 Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-61 Replacing the SSD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-64 Replacing the DC-In Modul e (WLAN Board) . . . . . . . . . . . . . . . 3-67 Replacing the DC-In Modul e (M-SATA Board) . . . . . . . . . . . . . 3-68 Replacing the WLAN Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-69 Replacing the Right Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71 Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-73 Replacing the Lower Case. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-76 CHAPTER 4 Troubleshooting Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 No Display Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 WLAN Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Undetermined Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 POST Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 Component Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 Progress Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
viii CHAPTER 5 Jumper and Connector Locations Mainboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Clearing Password Check and BIOS Reco very . . . . . . . . . . . . . 5-5 Clearing the BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Performing a BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 CHAPTER 6 FRU List Aspire S3 MS2346 Exploded Diagrams. . . . . . . . . . . . . . . . . . . . 6-4 Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 CHAPTER 7 Test Compatible Components Microsoft Windows 7 Environment Test . . . . . . . . . . . . . . . . . . . 7-3 CHAPTER 8 Online Support Information Online Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
1-2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Power Adapter and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Keyboard and Pointing Device . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Software and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Open Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 D2D Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20 Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21